Empassion Health logo
Empassion Health

We manage unique care programs, and the people that power them, to deliver more good days.

Care Coordinator

Location

United States

Posted

13 hours ago

Salary

$37.4K - $41.6K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Care Coordinator

Empassion Health

• Work directly with patients, providers, and families in our palliative care program • Enroll patients in our program and connect them with their providers • Ensure patients receive high-quality care • Act as a trusted resource for patients and their families • Collaborate on process improvement

Job Requirements

  • Minimum 2+ years of relevant work experience in a customer service call center or healthcare
  • Basic understanding of healthcare
  • Caring and compassionate, social work or other people-centered background preferred
  • Enthusiastic about providing an outstanding experience for Empassion Health’s patients and their caregivers
  • Passionate about making a change in the healthcare experience: you love to serve and make a difference, and you go the extra mile for patients
  • Empathetic and well-spoken: you enjoy speaking with patients on the phone and possess strong communication skills
  • Comfortable working with technology and in a dynamic, startup environment
  • Bilingual in Spanish and English a plus but not required
  • Secure Wi-Fi connectivity

Benefits

  • In-depth training and resources to ensure success
  • Hybrid remote/in-person company
  • Asynchronous work and communication

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