• Serve as the lead point of contact for assigned customer accounts • Ability to develop trusted customer relationships in a positive, patient, and friendly manner, utilizing good interpersonal skills • Implementation and configuration of proprietary software and hardware • Onsite installations, process development, and customer training • Ensure the timely and successful delivery of our products, solutions, and services according to customer needs and objectives • Develop new business with existing clients and identify areas of improvement within the customer environment • Collaborate with the sales team to identify and grow opportunities within the territory • Document customer equipment and usage • Demonstrate professionalism when representing the company in all communications with internal and external customers and vendors • Attention to detail and the ability to work independently • Troubleshoot and diagnose problems, at a wide variety of customer sites, in conjunction with RES team members using various communication resources (phone, email, app, web, in-person) • Track customer calls and create required reports • Follows all company policies and procedures • Coordinate job/equipment flow and schedule with team and customers • Complete and demonstrate a full understanding of ongoing training concepts and applications • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis

• Manejo de cuentas mayoristas. • Sell in y Sell out de todo el lineal de productos de la marca con objetivos en KPI de cantidades, rentabilidad e in house share incrementale. • Monitoreo de inventario, forecast de producto y capacitación a la fuerza de ventas en cada cuenta. • Desarrollo de estrategias ad hoc para traccionar ventas y/o capilaridad con nuevos clientes. • Realizar análisis de competencia segmentado por tipo de producto. • Negociación con los partners para cumplimiento de cuota, condiciones financieras y posicionamiento de producto. • Reporte mensual / Trimestral de resultados y objetivos a cumplir para el siguiente período.

• Owning retention, renewal, and growth across a defined book of complex network, wealth management, enterprise, and trust accounts • Building and sustaining trusted relationships with C-suite, principal, and executive stakeholders across the full client organization • Leading proactive, structured business reviews that connect Practifi's value to each client's broader strategy • Identifying and leading expansion opportunities across multi-entity and cross-firm relationships • Running enterprise-scale renewal and expansion conversations • Building account plans that map stakeholders, expansion surface area, and commercial milestones • Being the client's advocate inside Practifi by carrying what you learn back to Support, Implementation, and Product

• Own the Sales Process: Start your day by reviewing your pipeline in Salesforce, scheduling appointments, and preparing proposals tailored to the unique needs of your business clients. • Build Relationships: Meet with decision-makers, quickly establish trust, and present innovative wireless and wired solutions that help their businesses grow. • Drive Results: Execute sales activities consistently—prospecting, presenting, and closing deals—all while working toward ambitious monthly goals. • Stay Sharp & Ahead: Participate in training, collaborate with Verizon’s business team, and stay up to date on promotions, products, and sales strategies. • Collaborate & Connect: Join weekly or monthly virtual meetings to review your funnel, share market insights, and strategize with your leader and teammates. • Engage in the Community: Attend chamber of commerce events, networking opportunities, and trade organizations to expand your professional network and represent BeMobile in the marketplace. • Deliver Excellence: Keep accurate records in Salesforce, manage inventory effectively, and ensure every customer interaction reflects professionalism, reliability, and value. • Thrive & Grow: Each day brings opportunities to sharpen your skills, expand your client base, and make a lasting impact while enjoying the support of a collaborative, growth-driven team.