• Proactively solicit new client relationships within the Property Management CONDO/HOA business industry • Outbound sales activity: direct calling, networking activities, outbound phone calls, email, trade conferences, appropriate social media • Actively cross-sell appropriate banking solutions to new and existing clients • Manage portfolio for growth, risk mitigation, referral opportunity, and retention • Work effectively with Marketing to develop, launch, and manage targeted sales campaigns • Maintain current contact and client data records in Salesforce • Continually monitor practices of competition and report findings to management, when appropriate • Develop a referral network of industry professionals • Deliver appropriate cash/treasury management solutions

• Responsible for establishing mid and long-term business relationships with selected accounts to drive market share growth throughout the organization of the customers. • This role will require a high proficiency of developing consultative relationships with all levels of customer contacts, example such as maintenance staff through executives. • The overall goal is to prohibit attrition of existing customers and secure new business relationships to enable business growth. • Extensive collaboration and team selling is required with Yaskawa Motoman through Regional Sales Managers, Integration Partners, and foreign Yaskawa affiliates to gain overall success. • Key Account Managers are expected to already possess or can develop the competency to create a strong network of contacts within the accounts they are assigned. • Duties also include developing and managing the execution of the overall sales strategy for development of the selected Key Accounts. • Gain preference and or specification for Yaskawa Motoman products and services within the assigned accounts. Develop corporate agreements with Key Account customers. • Develop strategic sales plans to address corporate, engineering, and plant level activities, and lead/coordinate pursuits through geographically based sales and support organization. • Promote after sales products and services to demonstrate the best cost of ownership for customers. • Create senior level relationships (Director, VP, Executive) within selected Key Accounts to build long term business relationships. • Report competitor activities and market share at define “Key Accounts”. • Gain recognition as “the Yaskawa Motoman single point contact” with the decision-making customer contacts.

• Leading the execution of the overall area business plan to exceed targets and goals • Develop a strategic plan for your area based on insights from analysis • Develop and maintain strong relationships with your retail store partners and product partners within your area • Ensure proper execution of merchandising and displays are met • Train and educate stores on a variety of products, services and systems • Deliver sales and revenue growth • Help manage inventory needs and planning • Assist with resolving VIDAPAY technical issues • Promote the products and services offered within your area • Prospect new retail stores • Other reasonable duties as assigned

• Responds to incoming payer/applicant phone calls and emails, resolving various issues related to their payment accounts • Provides follow-up on inquiries • Makes outbound phone calls and sends emails associated with account research and problem resolution • Actively display a “can do” attitude and uphold the Performance Based Organization (PBO) principles • Answer incoming calls from the ACD line/e-mail inquiries as a top priority • Engage callers one-on-one, serving as a positive first point of contact • Assist payers/applicants in setting up accounts • Provide pertinent information to educate payers/applicants on their account • Update demographic and additional information on payer/applicant account • Contact payers/applicants regarding their accounts, when necessary • Independently troubleshoot and provide problem resolution to address payer/applicant issues or needs • Model and promote good attendance behaviors within the department • Meet and/or exceed department standards of quality and quantity as per department policies