Yaskawa Motoman

• Provide technical assistance to customer base and employees over the breadth of the Yaskawa America product line. • Perform preventive and emergency repair procedures. • Responsible for safety (in-house and at customer site). • Provide technical training to Field Service Technicians and Service Application Technicians. • Coordinate service support efforts with Regional Sales Managers.

• Promote and sell Yaskawa Motoman products, services and image within specified geographical region or targeted accounts to end users, integrators, and suppliers. • Act as first level customer liaison in all customer/company transactions and maintain high level of customer satisfaction. • Achieve specific sales dollar goals within management approved margin levels. • Maintain high level of customer satisfaction through direct contact and coordination of internal company resources. • Manage territory or account sales within budget guidelines. • Follow all procedural and reporting paperwork requirements in a timely manner.

• Meet or exceed annual sales goals as defined by the compensation program. • Serve as the primary customer liaison to ensure high levels of satisfaction and effective communication. • Lead regular business reviews with partners to address challenges and identify growth opportunities. • Support partners throughout the sales process, including customer visits, virtual meetings, demonstrations, proposals, and pricing negotiations. • Achieve assigned sales targets within approved margin levels. • Maintain close coordination with internal company resources to support customers and partners effectively. • Manage territory or account sales within established budget guidelines. • Complete required reports and documentation accurately and on time. • Travel frequently within the assigned region.

• Responsible for establishing mid and long-term business relationships with selected accounts to drive market share growth throughout the organization of the customers. • This role will require a high proficiency of developing consultative relationships with all levels of customer contacts, example such as maintenance staff through executives. • The overall goal is to prohibit attrition of existing customers and secure new business relationships to enable business growth. • Extensive collaboration and team selling is required with Yaskawa Motoman through Regional Sales Managers, Integration Partners, and foreign Yaskawa affiliates to gain overall success. • Key Account Managers are expected to already possess or can develop the competency to create a strong network of contacts within the accounts they are assigned. • Duties also include developing and managing the execution of the overall sales strategy for development of the selected Key Accounts. • Gain preference and or specification for Yaskawa Motoman products and services within the assigned accounts. Develop corporate agreements with Key Account customers. • Develop strategic sales plans to address corporate, engineering, and plant level activities, and lead/coordinate pursuits through geographically based sales and support organization. • Promote after sales products and services to demonstrate the best cost of ownership for customers. • Create senior level relationships (Director, VP, Executive) within selected Key Accounts to build long term business relationships. • Report competitor activities and market share at define “Key Accounts”. • Gain recognition as “the Yaskawa Motoman single point contact” with the decision-making customer contacts.