Consumer Care and Engagement Coordinator – Italian, English

GeneralGeneralPart TimeRemoteSeniorTeam 10,001+Since 1923H1B SponsorCompany SiteLinkedIn

Location

Romania

Posted

4 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishItalian

Job Description

Consumer Care and Engagement Coordinator – Italian, English

Ecolab

• Act as a brand ambassador for The Coca-Cola Company • Provide exceptional customer support through various channels (mainly email and online messages) • Collaborate with the customer support team to resolve issues and improve service • Assist in identifying and implementing service improvement initiatives • Document and present customer support strategies and outcomes

Job Requirements

  • Fluency in English (spoken and written)
  • Native level proficiency in Italian (spoken and written)
  • Experience in Customer Support and/or Community Management
  • Proficiency in customer support tools and software (e.g., Sprinklr) is a plus
  • Effective communication skills
  • Team player with a strong interest in client relations and service excellence
  • Excellent attention to detail and ability to thrive in fast-paced environments

Benefits

  • Remote working opportunity
  • Part-time schedule

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