• Supporting the Restaurant Manager with day-to-day operations • Guiding the team through bustling service periods • Spearheading crew training • Elevating the guest experience • Contributing to the management of inventory and finances

• Drive growth within assigned markets by developing strong relationships with builders, distributors, general contractors, designers, architects, and multi-family partners • Lead the execution of strategic sales, margin, and market-share initiatives while identifying new contract opportunities and expanding profitable product placement • Serve as the primary point of contact for builder, distributor, and influencer accounts, ensuring effective communication of Electrolux brand strategies • Convert leads to bids and bids to contracts by leveraging CRM/lead systems and understanding key builders across Single Family, Multi-Family, and MRO segments • Conduct product training and merchandising support in showrooms to drive specification, floor placement, and contract opportunities • Monitor competitive activity, inventory levels, and open orders, providing insights and recommending adjustments as needed

• Drive growth within assigned markets by developing strong relationships with builders, distributors, general contractors, designers, architects, and multi-family partners. • Lead the execution of strategic sales, margin, and market-share initiatives while identifying new contract opportunities and expanding profitable product placement. • Convert leads to bids and bids to contracts by leveraging CRM/lead systems and understanding key builders across Single Family, Multi-Family, and MRO segments. • Conduct product training and merchandising support in showrooms to drive specification, floor placement, and contract opportunities. • Monitor competitive activity, inventory levels, and open orders, providing insights and recommending adjustments as needed.

• Lead all service operations within the assigned region, ensuring high‑quality, timely, and efficient service delivery • Manage and develop field service technicians and third‑party service providers to meet performance, quality, and safety standards • Monitor and drive key performance metrics, including productivity, customer satisfaction, cycle time, and warranty cost • Ensure adequate service capacity to meet demand through workforce planning and provider network management • Recruit, onboard, and manage relationships with third‑party service providers, including rate negotiation and performance oversight • Resolve complex customer and service provider issues, ensuring timely and effective resolution • Audit service claims and provider performance to ensure compliance with company policies and standards • Develop and execute regional action plans to improve service quality, reduce costs, and enhance customer experience • Partner with Sales, Training, Routing, and Talent Acquisition teams to support market needs and workforce effectiveness • Oversee scheduling, routing, and daily operations to optimize technician productivity and service coverage • Represent Electrolux at customer, partner, and industry engagements within the region • Lead special projects such as product reworks, service investigations, and process improvements