We work with health plans to connect vulnerable populations for better health through in-person and virtual programming.
Care Advocate – Care Delivery
Location
Tennessee
Posted
2 days ago
Salary
$20 - $23 / hour
Seniority
Senior
Job Description
Care Advocate – Care Delivery
Wider Circle
• The Care Advocate is an integral part of the member’s care team and works closely with the clinicians and the clinical operations team. • Support our Care Delivery program (WiderCare+), using approved curriculum to build trust and promote health, while simultaneously driving the Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs. • Execute person-centered care plans for patients with serious, high-risk illnesses. • Assist in monitoring and revising disease-specific plans, especially when frequent adjustments in medication or treatment regimens are required. • Act as the link between the patient and the billing practitioner. Support care coordination by managing provider availability, rescheduling, and providing post-hospital discharge support. • Conduct person-centered assessments to understand the patient’s social and cultural context. Identify unmet social needs and develop action plans to address them. • Assist patients and caregivers in navigating the Nashville healthcare landscape. Teach self-advocacy skills to help patients communicate effectively with specialists. • Support patient communication templates and automation. Coordinate with the tech team to handle technical troubleshooting and update patient charts. • Refer patients to supportive services and community-based resources. Establish partnerships with local Nashville organizations. • Use motivational interviewing and capacity-building to help patients manage stress. Provide tailored education to improve treatment adherence.
Job Requirements
- Community Health Worker (CHW) Certification preferred; candidates with a CHW background or completed CHW training are also strongly encouraged to apply.
- Compliance: Be willing to complete and maintain all CMS-mandated training and state-applicable requirements, including competencies in interpersonal building, service coordination, and professional ethical conduct.
- Experience: Have 3+ years of relevant community outreach, facilitation, or healthcare experience. Experience navigating high-risk chronic conditions or complex care management is a major plus.
- Technical Savvy: Have strong computer skills and the ability to navigate web-based and app-based systems with ease.
- Cultural Competency: Possess a deep understanding of the socio-economic and public health challenges facing disenfranchised populations in Nashville.
- Communication: Have excellent written and verbal communication skills, with an outgoing personality and the ability to motivate and influence different types of people.
- Logistics: Have a high school diploma/GED (college degree preferred). Must have a valid driver’s license, reliable transportation, and a flexible schedule for occasional work outside regular business hours.
- Commitment: Be committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.
Benefits
- Comprehensive health coverage, including medical, dental, and vision
- 401(k) Plan
- Paid Time Off
- Employee Assistance Program
- Health Care FSA
- Dependent Care FSA
- Health Savings Account
- Voluntary Disability Benefits
- Basic Life and AD&D Insurance
- Adoption Assistance Program
- Training and Development
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Process initial appointments, reappointments, and privileging applications for physicians and advanced practice providers in accordance with Medical Staff Bylaws, accreditation standards, and organizational policies. • Perform comprehensive primary source verification of licensure, education, training, board certification, work history, professional references, malpractice coverage, sanctions, and other credentialing requirements. • Prepare credentialing files for review by Medical Staff Services leadership, credentialing committees, Medical Executive Committees, and Governing Boards. • Maintain provider credentialing records within MD-Staff and other credentialing systems while ensuring accuracy and regulatory compliance. • Collaborate closely with Medical Staff Professionals, providers, facility leadership, and department stakeholders to obtain required documentation and resolve credentialing deficiencies. • Monitor provider expirables, including licenses, DEA registrations, board certifications, malpractice insurance, and other required credentials to ensure ongoing compliance. • Support privileging activities, including processing delineation of privileges forms and maintaining provider privilege records. • Ensure compliance with Joint Commission, CMS, NCQA, state regulatory requirements, and Medical Staff Bylaws. • Manage multiple credentialing files simultaneously while meeting established turnaround times and service level expectations. • Participate in quality assurance activities, audits, and process improvement initiatives to support credentialing accuracy and operational effectiveness.
Zahnmedizinische Verwaltungsassistentin, Abrechnungsexpertin
Acura ZahnärzteDie Gemeinschaft für qualitätsbewusste Zahnärzte in Deutschland.
• Betreuung, Unterstützung und Entlastung der Behandlungsteams und ZMV per Fernzugriff (VPN) in unseren bundesweiten Standorten • Partielle oder vollständige Übernahme und Koordination der zahnärztlichen Abrechnung für einzelne Acura-Standorte • Leistungsabrechnung für Zahnärzte in GOZ und BEMA • Durchführung der Quartals,- ZE,- PAR- und KB Abrechnung • Erstellung und Abrechnung der Kostenvoranschläge/HKP aller Art • Überprüfung und Optimierung der Arbeitsprozesse • Ansprechpartner*in für Zahnärzte, Praxismitarbeiter und Patienten • Durchführung individueller Abrechnungs- und Dokumentationsschulungen für die Acura-Standorte
• Define project objectives, scope, and deliverables in alignment with business goals • Develop comprehensive project plans, timelines, and resource allocation strategies • Identify risks and create mitigation strategies to ensure project success • Serve as the primary point of contact for stakeholders, both internal and external, in English and German • Facilitate regular status updates, meetings, and reporting to ensure alignment across teams • Provide guidance on methodology, ensuring quality and adherence to standards • Oversee implementation and execution, identifying opportunities for process improvements • Take full ownership of projects from initiation to delivery, ensuring objectives are met on time and within budget • Monitor progress, resolve issues, and make decisions proactively to keep projects on track • Drive continuous improvement and document best practices for future projects • Understand the value levers of the project and deliver on them
• Provide timely crisis assessment and intervention via phone, video, or in person • Conduct Zero Suicide screenings and risk evaluations • Make clinically sound decisions to stabilize individuals and refer to appropriate services • Coordinate care with internal teams and external community partners • Deliver culturally responsive, trauma-informed care • Document services accurately and maintain compliance with agency and state standards • Participate in supervision and collaborate with multidisciplinary teams • Regional travel required; hybrid work environment with office-based shifts required




