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TargetSmart

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Account Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 51-200Since 2009H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$55K - $70K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Account Specialist

TargetSmart

• Provide support for progressive organizations and Democratic campaigns • Educate and train clients on TargetSmart’s data and offerings • Manage assigned client base through regular meetings and interactions • Meet with clients to discuss their programs and campaigns • Work with Sales and Client Services teams on contract renewals and billing • Triage and troubleshoot daily inbound questions and requests • Complete steps required to onboard new clients • Enter client information into project management system and manage Salesforce accounts • Document, submit, monitor, and ensure delivery of data requests • Assist in planning and organizing the bi-annual client Roundtable event • Develop Client Support content including product release information and training materials.

Job Requirements

  • Experience working with political data (i.e., voter files, model scores, donor lists, membership lists, etc.)
  • Experience working with at least one of TargetSmart’s ListBuilder, SmartVAN, or similar online data querying software
  • Understanding of voting process and political district boundaries
  • 3-4 years’ experience in Democratic campaigns, progressive non-profits, PACs, polling firms, or political consultancies
  • Proficiency in MS Office (Word, Outlook, Excel, PowerPoint)
  • Ability to troubleshoot issues and solve problems requiring quick turnaround times
  • Ability to handle multiple tasks at once and see them through to completion and within appropriate deadlines
  • Attention to detail, solid communication skills
  • Available for after hours and weekend coverage during election cycle as needed.

Benefits

  • Competitive compensation
  • 401(k) with generous company matching
  • 100% remote working opportunity
  • Top-notch medical coverage including health, dental, vision, and life insurance
  • Generous paid time off of 23 days per year
  • Paid parental leave for 10 weeks.

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