• Serve as the ART conductor, facilitating and coaching the execution of all SAFe ceremonies and practices, and ensuring events are optimized for speed and value. • Develop and execute the plan to launch the new ART. • Coach teams new to Agile delivery in fundamentals of Scrum, Kanban, and SAFe principles and practices. • Lead readiness for PI Planning, driving the development of a clear Vision, Roadmap, and Backlogs; organize and facilitate PI Planning, and manage execution of commitments transparently. • Actively coach, mentor, and influence cyber teams, Scrum Masters, Product Owners, and business partners. This involves teaching Lean-Agile principles, Feature prioritization, and backlog refinement. • Refine and improve value streams, helping teams address and remediate dependencies and barriers, and own improvement actions from Inspect & Adapt and Problem-Solving events. • Create collaborative environments that promote understanding across program, portfolio, technical, and business teams. • Orchestrate ART-level processes and coordinate execution across multiple Scrum and Product teams, ensuring delivery of quality and value. • Ensure ART readiness for System Demos and Inspect & Adapt sessions, and coordinate with external dependent teams. • Collect and leverage ART metrics to demonstrate team capacity, velocity, predictability, and maturity; provide regular executive-level updates on progress and priorities. • Foster a relentless improvement mindset via Inspect & Adapt workshops, Communities of Practice, and engineering quality practices. • Support the ongoing evolution and adoption of SAFe practices within EIP and the broader organization.

• Build Infrastructure That Never Fails: Design and implement highly-available, fault-tolerant backend services. • Scale Real-Time Communication Systems: Own the backend infrastructure that handles video routing, session management. • Enable Frontend Teams Through Platform Excellence: Build the APIs and services that frontend engineers depend on. • Deliver Operational Excellence and Observability: Instrument what matters, establish SLOs, and surface problems. • Contribute to a Purpose-Driven, User-Centered Culture: Advocate for reliability in technical discussions.

• Architect, design, and implement highly scalable, fault tolerant, cloud native services using container orchestration platforms (e.g., Kubernetes) and fully automated CI/CD pipelines following DevOps principles • Apply advanced software engineering practices across the full SDLC—including domain driven design (DDD), design patterns, secure coding, automated testing strategies (unit, contract, integration), code quality gates, trunk based development, and continuous observability • Troubleshoot and lead resolution of complex distributed system issues, including data consistency challenges, cross service dependency failures, performance bottlenecks, and distributed tracing analysis using tools • Collaborate with product, architecture, and business stakeholders to define long term technical roadmaps, shape functional and non functional requirements, influence prioritization, and define measurable KPIs to evaluate engineering and business outcomes • Design and enforce microservice resiliency patterns such as circuit breakers, bulkheads, retries with exponential backoff, rate limiting, and service discovery, ensuring consistent adherence across all service integrations • Build and optimize real time streaming data pipelines leveraging event streaming platforms (e.g., Kafka, Pub/Sub) and CDC frameworks to propagate data from SQL/NoSQL stores to analytics and ML systems with strict latency and throughput requirements • Collaborate closely with engineering, platform, and business teams to deliver cost optimized, scalable solutions—leveraging cloud cost profiling tools, storage tiering strategies, service right sizing, and architectural simplification • Own the reliability, performance, and lifecycle of existing platforms, including production support, SRE aligned operational excellence, automated recovery strategies, and incremental modernization/refactoring • Influence and standardize the use of emerging technologies, frameworks, and tooling to streamline development processes and advance overall search quality • Lead technical risk assessments, architectural reviews, compliance validation, and engineering audit activities, providing mitigation strategies aligned with security, governance, and regulatory frameworks • Mentor and develop engineers across levels, providing architectural guidance, conducting design reviews, establishing engineering standards, and promoting a culture of technical excellence and knowledge sharing

• Plan, execute, and maintain software validation activities in accordance with company procedures and applicable regulations (e.g., GxP, FDA, ISO, as applicable). • Author and maintain validation documentation, including validation plans, risk assessments, test protocols, test reports, and traceability matrices. • Review system requirements, design specifications, and user stories to ensure they are testable and appropriately controlled. • Execute and/or review functional, integration, regression, and user acceptance testing. • Support change control activities by assessing validation impact and updating documentation as needed. • Collaborate with Engineering and Product to identify risks early and ensure quality is built into the development process. • Participate in audits and inspections by preparing documentation and supporting responses. • Continuously improve validation processes, templates, and tools to increase efficiency and scalability.