• Architect, design, and implement highly scalable, fault tolerant, cloud native services using container orchestration platforms (e.g., Kubernetes) and fully automated CI/CD pipelines following DevOps principles • Apply advanced software engineering practices across the full SDLC—including domain driven design (DDD), design patterns, secure coding, automated testing strategies (unit, contract, integration), code quality gates, trunk based development, and continuous observability • Troubleshoot and lead resolution of complex distributed system issues, including data consistency challenges, cross service dependency failures, performance bottlenecks, and distributed tracing analysis using tools • Collaborate with product, architecture, and business stakeholders to define long term technical roadmaps, shape functional and non functional requirements, influence prioritization, and define measurable KPIs to evaluate engineering and business outcomes • Design and enforce microservice resiliency patterns such as circuit breakers, bulkheads, retries with exponential backoff, rate limiting, and service discovery, ensuring consistent adherence across all service integrations • Build and optimize real time streaming data pipelines leveraging event streaming platforms (e.g., Kafka, Pub/Sub) and CDC frameworks to propagate data from SQL/NoSQL stores to analytics and ML systems with strict latency and throughput requirements • Collaborate closely with engineering, platform, and business teams to deliver cost optimized, scalable solutions—leveraging cloud cost profiling tools, storage tiering strategies, service right sizing, and architectural simplification • Own the reliability, performance, and lifecycle of existing platforms, including production support, SRE aligned operational excellence, automated recovery strategies, and incremental modernization/refactoring • Influence and standardize the use of emerging technologies, frameworks, and tooling to streamline development processes and advance overall search quality • Lead technical risk assessments, architectural reviews, compliance validation, and engineering audit activities, providing mitigation strategies aligned with security, governance, and regulatory frameworks • Mentor and develop engineers across levels, providing architectural guidance, conducting design reviews, establishing engineering standards, and promoting a culture of technical excellence and knowledge sharing

• Plan, execute, and maintain software validation activities in accordance with company procedures and applicable regulations (e.g., GxP, FDA, ISO, as applicable). • Author and maintain validation documentation, including validation plans, risk assessments, test protocols, test reports, and traceability matrices. • Review system requirements, design specifications, and user stories to ensure they are testable and appropriately controlled. • Execute and/or review functional, integration, regression, and user acceptance testing. • Support change control activities by assessing validation impact and updating documentation as needed. • Collaborate with Engineering and Product to identify risks early and ensure quality is built into the development process. • Participate in audits and inspections by preparing documentation and supporting responses. • Continuously improve validation processes, templates, and tools to increase efficiency and scalability.

• The Senior Systems / Project Engineer is responsible for leading technical solution design, deployment, and support across Fortify Technology’s managed clients, with a primary focus on Microsoft 365, Intune MDM, and digital transformation projects. • Solution Design & Implementation Architect and deliver Microsoft 365-based solutions including Exchange Online, SharePoint, Teams, and Entra ID integration. • Design and deploy Intune MDM and Autopilot for endpoint standardisation, compliance, and automation. • Deliver hybrid identity, device management, and zero-trust architecture projects. • Plan and execute digital transformation initiatives including migrations from legacy infrastructure to modern cloud-first environments. • Project Delivery - Manage end-to-end technical delivery for assigned client projects. • Produce detailed implementation plans, configuration documentation, and risk assessments. • Liaise with vendors, stakeholders, and clients to ensure clear expectations, scope control, and successful outcomes. • Maintain project documentation within Fortify’s PSA (HaloPSA) and knowledge systems. • Act as Tier 3 escalation point for complex technical incidents. • Maintain and optimise client environments within best-practice frameworks. • Support proactive maintenance, patch management, and monitoring initiatives through Fortify’s RMM and SOC platforms. • Implement and enforce device compliance, Conditional Access, MFA, DLP, and encryption policies within Microsoft 365. • Ensure solutions align with ISO 27001, Essential 8, and Fortify’s internal governance standards. • Provide technical guidance to junior engineers and support technicians. • Contribute to standard operating procedures (SOPs), configuration baselines, and technical documentation. • Participate in internal reviews to improve Fortify’s service delivery, automation, and client experience.

• Engage directly with enterprise and strategic customers to understand their workflows, data, and technical requirements. • Architect, build, and deploy custom solutions leveraging GenAI, LLMs, Machine Learning and Vision models, and customer data sources. • Lead full project lifecycles: scoping, solution design, development, implementation, testing, deployment, and iteration. • Integrate and optimize AI/ML pipelines, including data preprocessing, prompt engineering, model selection, and evaluation. • Build reliable, scalable software integrations using APIs, cloud services, and containerized systems. • Troubleshoot complex technical issues across the stack—applications, models, data pipelines, infrastructure, and integrations. • Act as the customer’s trusted technical advisor, enabling adoption of new product capabilities and AI features. • Partner closely with internal product and engineering teams to communicate customer feedback and shape roadmap direction. • Produce high-quality documentation, architecture diagrams, runbooks, and technical assets for customer teams. • Mentor junior engineers and contribute to internal best practices for FDE delivery.