BOND

• Build Highly Available Media Infrastructure: Design and implement fault-tolerant media services that power real-time video communication. When a Deaf user needs an interpreter, your pipelines connect them instantly and reliably. • Own the Real-Time Media Stack: Take architectural responsibility for our WebRTC and GStreamer-based media pipelines, specifying how streams are negotiated, composed, routed, and recovered. You'll make the structural decisions (SFU strategy, pipeline topology, failure modes, integration with the rest of our backend) that ensure calls connect fast and stay up. • Tune for Quality: Diagnose and improve perceived media quality through measurement and iteration—encoder tuning, congestion control and bandwidth estimation, loss recovery (NACK, FEC), and jitter buffer behavior. You'll instrument the pipeline, find where quality degrades, and adjust. • Enable Product Teams Through Platform Excellence: Build the APIs and services that frontend and backend engineers depend on to deliver great user experiences. You'll design intuitive contracts, provide clear documentation, and ensure your media platform is a force multiplier for the team. • Deliver Operational Excellence and Observability: Instrument what matters—getStats() metrics, MOS-style quality scores, pipeline health—establish SLOs that reflect user impact, and build systems that surface problems before users notice. You own uptime: incidents, post-mortems, and continuous improvement. • Contribute to a Purpose-Driven, User-Centered Culture: Understand how platform decisions impact real users, advocate for reliability in technical discussions, and connect your work to our mission of improving access and communication for the Deaf community.

• Drive Product Innovation & Iteration • Define What Success Looks Like • Shape a Purpose-Driven, User-Centered Culture • Be Hands-On • Partner with Key Stakeholders

• Build Infrastructure That Never Fails: Design and implement highly-available, fault-tolerant backend services. • Scale Real-Time Communication Systems: Own the backend infrastructure that handles video routing, session management. • Enable Frontend Teams Through Platform Excellence: Build the APIs and services that frontend engineers depend on. • Deliver Operational Excellence and Observability: Instrument what matters, establish SLOs, and surface problems. • Contribute to a Purpose-Driven, User-Centered Culture: Advocate for reliability in technical discussions.