Role Description The Telemedicine Provider delivers high-quality virtual medical care to residents in skilled nursing facilities, long-term care facilities, assisted living communities, and post-acute care settings. This provider serves as a dedicated remote clinician responsible for managing acute and chronic medical concerns, admissions, discharges, care transitions, and facility support through telemedicine platforms. The Telemedicine Provider works closely with facility staff, Clinical Liaisons, Operations leadership, and attending providers to ensure timely access to care, reduce avoidable hospitalizations, improve resident outcomes, and maintain high levels of facility satisfaction. This position is fully remote and requires active licensure in multiple states to support a national facility footprint. Key Responsibilities - Clinical Care Delivery - Conduct virtual evaluations for acute and routine clinical concerns. - Assess and manage changes in resident condition. - Provide chronic disease management and follow-up care. - Review diagnostic testing and laboratory results. - Collaborate with facility nursing staff on treatment plans. - Participate in care coordination and interdisciplinary communication. - Telemedicine Coverage - Provide scheduled telemedicine coverage from 8:00 AM – 4:00 PM. - Schedule to be determined with clinical liaison each morning. - Respond to urgent facility requests within established service-level expectations. - Facilitate virtual visits utilizing approved telehealth platforms. - Maintain availability during scheduled coverage hours. - Facility Partnership - Develop positive working relationships with facility leadership and nursing teams. - Participate in facility meetings when requested. - Support facility quality initiatives and hospital reduction efforts. - Serve as a clinical resource for facility staff. - Documentation & Compliance - Complete all encounter documentation within required timeframes. - Ensure billing compliance and coding accuracy. - Maintain compliance with federal, state, and organizational requirements. - Follow all telemedicine and privacy regulations. - Collaboration : The Telemedicine Provider will work closely with: - Clinical Liaison - Coordinates visit requests. - Facilitates resident access. - Assists with admissions and discharges. - Serves as onsite operational contact. - Regional Director of Operations - Escalates operational concerns. - Coordinates facility support needs. - Reviews service performance metrics. - Facility Nursing Leadership - Coordinates clinical care. - Communicates urgent resident concerns. - Implements provider recommendations. Qualifications - Active Nurse Practitioner (NP), Physician Assistant (PA), or Physician (MD/DO) license. - Minimum of 2 years of post-acute care, long-term care, geriatrics, hospital medicine, or primary care experience. - Active licenses in multiple states, or willingness to obtain and maintain multi-state licensure. - DEA registration. - Strong telemedicine and communication skills. - Ability to work independently in a remote environment.

• Schedule meetings and coordinate calendars, including sending timely and accurate calendar invitations. • Manage and host Zoom meetings, ensuring proper technical setup and smooth execution. • Compile, organize, and maintain data within Excel spreadsheets with high accuracy. • Handle follow-up correspondence via email, ensuring clear, professional, and timely communication. • Assist with general administrative tasks to support team productivity and organization.

• Managing email workflows • Handling high-volume admissions correspondence • Providing vital operational support during busy application periods • Maintaining momentum on key projects • Organizing administrative workflows • Supporting our team's day-to-day needs

• Manage and prioritize multiple email inboxes across business and personal accounts, monitor incoming communications, and draft responses as needed. • Coordinate calendars, schedule meetings, manage invitations, and ensure deadlines and appointments are accurately tracked across multiple business entities. • Organize and maintain digital files, documentation, and project priorities using Google Workspace. • Support administrative reporting, data entry, document preparation, and process documentation to improve operational efficiency. • Assist with invoicing, invoice tracking, and routine operational and vendor follow-ups. • Handle personal scheduling and administrative coordination, including appointments and family-related logistics.