BeyondTrust logo
BeyondTrust

Protect identities, stop threats, and deliver dynamic access to empower and secure a work-from-anywhere world.

Customer Trust Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 1,001-5,000Since 1985H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

0

Seniority

Senior

Job Description

Customer Trust Specialist

BeyondTrust

• Serve as the named security expert on enterprise customer calls, including CISO briefings, architecture reviews, and BeyondTrust security deep-dives. • Conduct proactive security advisory sessions for strategic accounts, mapping BeyondTrust capabilities to customer security frameworks (NIST CSF, ISO 27001, CIS Controls, CMMC, FedRAMP, etc.). • Act as the primary escalation point for security-sensitive customer concerns, coordinating with internal InfoSec, Engineering, and Legal teams. • Partner with Sales and Customer Success to qualify security objections and accelerate deal cycles by removing security-based blockers. • Represent BeyondTrust security posture in customer-facing materials, including briefings, white papers, and public-facing documentation. • Maintain and continuously improve a centralized security knowledge base to support scalable, consistent responses across the GTM team. • Partner with Threat Intelligence team and monitor changes to the security regulatory environment to proactively advise customers on how BeyondTrust aligns with emerging requirements. • Support internal Trust & Assurance responsibilities including Product Health Reviews (PHRs), Cloud Governance communications, and Security Issues Management customer outreach.

Job Requirements

  • 5+ years of experience in cloud security, cybersecurity architecture, or a related technical field, preferably in a SaaS environment.
  • Deep familiarity with PAM, identity security, Zero Trust architectures, and cloud platforms (AWS, Azure, GCP).
  • Experience in a customer-facing or consulting role; comfort presenting to C-level and CISO audiences.
  • Working knowledge of compliance frameworks: SOC 2, ISO 27001/42001, NIST 800-53, FedRAMP, CMMC, HIPAA, PCI-DSS.
  • Strong written communication skills for crafting precise, authoritative security documentation and customer-facing materials.
  • Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
  • Ability to interpret technical data (application logs, architecture diagrams, technical reports) and communicate findings to non-technical stakeholders.
  • Collaborate effectively with cross-functional teams including Sales, Customer Success, Product, Engineering, and Legal, managing multiple concurrent engagements.
  • Problem-solving through proactive analysis, creative thinking, and collaboration to resolve security, compliance, and customer engagement challenges.

Benefits

  • Health insurance
  • Professional development opportunities

Related Categories

Related Job Pages

More General Jobs

Lenders Cooperative logo

SBA Closing Specialist

Lenders Cooperative

LOS Platform for Lending coupled with Pro Services in Credit Underwriting, SBA LSP, Call Center and Bank Operations.

General1 day ago
Full TimeRemoteTeam 51-200H1B No Sponsor

• Prepare and review SBA loan closing documents for compliance with SBA guidelines and lender requirements • Compile and organize loan application documents, such as financial statements, tax returns, and personal financial statements • Act as a primary contact for borrowers, lenders, and third parties throughout the loan process • Analyze borrower information and supporting documents to validate the loan's intended purpose • Manage the closing timeline by tracking loan status and following up with parties to ensure deadlines are met • Perform compliance checks, including CAIVRS and SAM.gov reports • Collaborate with underwriters to address pre-closing requirements • Maintain organized loan files for compliance purposes • Assist with post-closing procedures and identify process improvement opportunities • Serve as a resource and mentor for new team members

United States
Mission Loans, LLC logo

Loan Officer

Mission Loans, LLC

On a mission to master the mortgage customer experience

General1 day ago
Full TimeRemoteTeam 51-200H1B No Sponsor

• Provide an exceptional customer experience by building trust and guiding clients through the loan process • Engage with clients through inbound and outbound calls using company-provided leads and marketing resources • Analyze financial situations to structure tailored loan offers that best fit customer needs • Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process • Collect and review qualification documents to ensure complete and accurate loan submissions • Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing • Collaborate with internal teams, including processors and customer relationship managers, to resolve any qualification issues • Meet and exceed performance goals, ensuring compliance with lending regulations and maintaining loan quality

United States
$120K - $200K / year
Mission Loans, LLC logo

Retail Loan Officer

Mission Loans, LLC

On a mission to master the mortgage customer experience

General1 day ago
Full TimeRemoteTeam 51-200H1B No Sponsor

• Proactively self-generate mortgage leads through networking, prospecting, and relationship development. • Cultivate and maintain a strong network of realtors, builders, and other referral sources to drive new purchase business. • Guide borrowers through every step of the loan process with professionalism and clear communication. • Analyze borrower credit, income, and assets to recommend appropriate loan products. • Collaborate closely with processing, underwriting, and closing teams to ensure timely and compliant loan closings. • Stay current on mortgage products, lending guidelines, and market trends. • Represent the company at community and industry events to expand visibility and grow your referral network.

United States
Firefly Health logo

Primary Care Physician

Firefly Health

Integrating care, coverage, and navigation to create an exceptional healthcare experience.

General1 day ago
Full TimeRemoteTeam 51-200H1B No Sponsor

• Provide comprehensive primary care to a diverse patient population in a fully virtual care environment • Conduct virtual consultations to assess medical concerns, diagnose conditions, develop treatment plans, and coordinate ongoing care • Serve as the supervising physician for Nurse Practitioners through collaborative practice agreements • Contribute to total cost of care initiatives • Participate in clinical quality improvement, peer review, and chart audit activities • Ensure accurate, complete, and clinically supported documentation • Utilize population health data, quality metrics, and care gap reporting • Contribute to the development, implementation, and ongoing refinement of evidence-based clinical programs • Take on-call shifts on a predictable schedule • Participate in daily huddles and cross-functional care team activities • Thrive in a fast-paced, high-growth environment

Massachusetts
$300K - $325K / year