IT Assistant – Position Exclusively for Candidates with Disabilities

Location

Brazil

Posted

1 day ago

Salary

0

Seniority

Senior

High SchoolPortuguese

Job Description

IT Assistant – Position Exclusively for Candidates with Disabilities

TIVIT

• Perform proactive monitoring of clients' transactional environments; • Identify and address incidents, aiming for rapid stabilization of environments; • Log and follow up on activities related to environment management; • Execute environment acceptance procedures; • Conduct contingency tests to ensure operational continuity; • Perform preventive checklists to identify potential failures and risks; • Keep the knowledge base and client documentation up to date; • Work following ITIL best practices and established processes; • Monitor area performance indicators and metrics; • Interact with multidisciplinary teams to ensure service quality.

Job Requirements

  • Strong knowledge of Information Technology
  • Good verbal and written communication skills
  • Comfortable working as part of a team
  • Ability to perform under pressure and meet deadlines
  • Proactive, organized, and results-oriented
  • Interest in continuous learning and professional development.

Benefits

  • Meal allowance or food voucher
  • Health and dental insurance
  • Pharmacy discount program
  • Gym membership partnership
  • Life insurance
  • TIVIT Club (exclusive discounts and partnerships)
  • PAC – Career Acceleration Program
  • Certification reimbursement
  • MOBIFLIX – Corporate Academy with in-person and online courses

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