• Effectively communicate with hospital clinical staff and Access TeleCare physicians to ensure timely and efficient patient care • Proficient in all CCC Coordinator duties • Effectively and efficiently manage incoming consultations through CCC consultation lifecycle workflows processes • Interacts with clinical and operational teams to prioritize and assign requesting emergency/ non‐emergency consultations for multiple services lines • Uses established and approved protocols, workflows, and the computer‐aided dispatch system to evaluate the situation and take the appropriate actions • Test readiness of computer, cameras, and other related communications equipment • Monitors and maintains ques to quickly prioritize and assign consultations to meet or exceed SLAs • Demonstrate service excellence in meeting and exceeding all metrics outline on performance index scorecard • Exhibit a high degree of professionalism when interacting with the healthcare facilities, Physicians, co‐workers and supervisors • May be required to be on‐call, remain on duty after shift‐end and respond to emergency situations at any time • Performs all duties and responsibilities in a timely and effective manner in accordance with established company polices to achieve the overall objective of the CCC and this position • Maintains a favorable, collaborative and professional working relationship with all departments to ensure efficient working environment to achieve company’s mission • Keeps immediate supervisor promptly and fully informed of all issues or concerns and takes prompt corrective action where necessary • Maintains a positive team spirit and fosters a positive organizational culture that aligns with the company values • Other tasks as needed

• Be a role model in projecting and applying The Pacific Group Diamond Philosophy (Productivity, Quality, Excellence and Teamwork) and promote teamwork. • Ensure goods are loaded into trucks in a safe and logical order communicate needed changes to manager. • Ensure the load is properly secured. • Verify order to ensure correct products loaded and delivered. • Deliver orders to customers according to predetermined route delivery schedule. Communicate any needed routing changes to the manager. • Responsible for handling merchandise in a safe and efficient manner. • Unload products from delivery truck and place product as the customer desires. • Provide efficient, accurate and productive service to the customer. • Perform backhauls, airport pickups, etc. as needed. • Ensure all necessary delivery paperwork is completed accurately and in full. Complete credit/debit documentation accurately. • Return all shipping documents, return product and credit documentation to designated area on completion of deliveries. • Maintain cleanliness of vehicle and report any maintenance problems to manager. • Responsible for maintaining the integrity of the company-customer relationship as it applies to the scope of the job function. • Address and/or communicate customer issues and requests promptly to the appropriate individuals to facilitate resolution. • Represent the company positively in all customer interactions. • Perform all other duties, as may be assigned. • Performs all required safety checks (i.e. pre/post trip) to insure they meet company safety standards and take appropriate action as needed. • Reports all safety issues and/or repairs required. • Follows all DOT regulations and company safe driving guidelines and policies.

• Manage the schedules and work output of multiple technicians • Communicate effectively with the technicians to provide clear guidance • Respond quickly and positively to management and customers • Ability to texture and refinish plaster services • Ability and willingness to work on new walls and ceilings, and repair existing walls • Ability to determine and clearly identify proper materials and material quantities for new and existing projects • Evaluate customer requests, price projects, troubleshoot customer issues and present a description of a work order to a customer • Fit and fasten wallboard or sheetrock into specified position • Measure and mark cutting lines on framing, drywall, and trim • Install insulation in-between studs and attach plastic moisture barrier over installation • Remove plaster, drywall or paneling • Use basic mobile technology tools such as Gmail, text messaging, and company-provided CRM application (training provided for CRM)

• Manage a high volume patient case-load. • Provide comprehensive assessments and diagnoses of eating disorders and co-occurring psychiatric conditions (psychiatric consultation available). • Implement medication treatment plans for eating disorders and co-occurring conditions in a virtual clinic (i.e. telehealth) setting. • Collaborate with a multidisciplinary treatment team of physicians, dietitians, therapists, patient mentors, and family mentors, along with outside providers. • Utilize between-session messaging to support patients and communicate with the treatment team through Equip EMR in accordance with Equip’s policies and procedures. • Engage in treatment team meetings, supervision, and department meetings. • Perform other duties as assigned.