• Ensure first-class guest service • Advise guests and take orders at the cash register or in the McDrive • Prepare and hand over ordered products or serve orders at the table

• Be an ambassador at events, supporting the delivery of READ Foundations vision and ensuring that the charity’s profile and reputation are upheld • Maintain and develop relationships with HNW /potential / existing donors to maximise donations • Champion philanthropic engagement and activities to ensure that organisationally we are maximising opportunities to achieve the greatest return • Hold regular fundraising events and dinners and manage and develop volunteers • Hold regular meetings with the National Fundraising Manager UK to evaluate the progress and success of targets & objectives set • Work at all times within the guidelines of the Institute of Fundraising best practice and comply with relevant legislation and regulation • Work within an innovative, positive and creative ethos, identifying new opportunities for fundraising • Adhere to stated policies and procedures as per the company handbook including health and safety requirements • Build the capacity of the READ Foundation team in the area of Major donor and community fundraising • Identify and secure additional prospects through exploring networks and sectors • Create, nurture and develop volunteer teams across the region to support the team • Develop and manage effective relationships ensuring excellent and consistent supporter stewardship • Work across wider fundraising networks and communities to identify opportunities for engagement • Arrange and manage fundraising events • Manage and support volunteers • Act as a central point of contact and support in your region for all volunteer queries and support requests, including providing prompt and thorough responses and resolving any complaints • Act as a central point of contact and support in your region for all volunteering requests from internal departments, specifically the Fundraising and UK Programmes departments • Manage and supervise volunteers and Interns across your region, including developing their skillsets, providing volunteer engagement initiatives, and promoting a positive working environment • Actively grow READ Foundation’s volunteer database in your region, including promoting volunteering opportunities, processing new volunteer sign-up requests and conducting Volunteer Team Leader interviews • Recruit Interns across your region for various departments to achieve additional manpower support, by preparing Role Profiles, posting job adverts and conducting interviews • Prepare volunteers resources, such as collection buckets, t-shirts, merchandise and donation forms, for all volunteering activities • Design and deliver local volunteering projects and outreach programmes to achieve increased public interaction with READ Foundation and improve local relations • Explore new and innovative ideas to maximise the potential of READ Foundation’s volunteering programme • Undertaking a range of administrative tasks in support of the wider Volunteers Management team and HR department • Occasional paid overseas travel with potential donors and deployments • Any other duties as directed by and agreed with the National Fundraising Manager UK

• Provide high quality care for patients in a virtual setting • Collaborate with Physicians and/or Advanced Practice Leads on the Care Team as needed • Follow up on labs, imaging, and closed loop communication with patients and other providers • Use tooling to allow virtual 'exams' including remote home monitoring equipment • Participate in collaborative care model with various care team members • Provide feedback to support improvement in operational workflows and product features • Compliance with all applicable laws and regulations

• Perform frequent case reviews and check medical records • Speak with care providers regarding treatment as needed • Make recommendations regarding appropriateness of care for identified diagnoses based on research results • Report into the Supervisor, Utilization Review • Complete medical necessity reviews and level of care reviews for requested services using clinical judgment and Oscar Clinical Guidelines, Milliman Care Guidelines • Obtain information necessary (via telephone and fax) to assess a member's clinical condition, and apply the appropriate evidence-based guidelines • Meet required decision-making SLAs • Refer members for further care engagement when needed • Compliance with all applicable laws and regulations • Other duties as assigned