Elevating Specialty Pharmacy
Patient Outreach Coordinator
Location
United States
Posted
2 days ago
Salary
0
Seniority
Junior
Job Description
Patient Outreach Coordinator
Shields Health Solutions
• Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy • Educate patients on the services offered by the Shields Specialty Pharmacy Program • Protect Shields values by keeping information confidential. • Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model. • Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation. • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. • Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids. • Perform other duties as assigned.
Job Requirements
- 0-1 years' experience as a Pharmacy Technician or related experience
- High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License is strongly preferred
- Nationally certified from PTCB or equivalent is strongly preferred but not required
Benefits
- Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training)
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