Shields Health Solutions logo
Shields Health Solutions

Elevating Specialty Pharmacy

Patient Outreach Coordinator

GeneralGeneralFull TimeRemoteJuniorTeam 501-1,000Since 2011H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

0

Seniority

Junior

High School0.1 yrs expEnglish

Job Description

Patient Outreach Coordinator

Shields Health Solutions

• Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy • Educate patients on the services offered by the Shields Specialty Pharmacy Program • Protect Shields values by keeping information confidential. • Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model. • Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation. • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. • Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids. • Perform other duties as assigned.

Job Requirements

  • 0-1 years' experience as a Pharmacy Technician or related experience
  • High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License is strongly preferred
  • Nationally certified from PTCB or equivalent is strongly preferred but not required

Benefits

  • Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training)

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