• Manage proposals from initial drafting through to completion • Monitor service agreements and license renewals • Review, evaluate and submit tenders independently • Qualify requirements during initial client conversations: What does the client need? What IT environment do they have? What constraints apply? • Act as the interface between technical teams, clients and vendors • Actively help shape sales processes • The role grows with you: increasing autonomy, responsibility and scope to shape the position

• Betreuung und Ausbau des Kundenstamms. • Akquise neuer Kunden und Pflege bestehender Kundenbeziehungen. • Präsentation und Verkauf der Produkte und Dienstleistungen. • Durchführung von Marktanalysen und Identifikation neuer Geschäftsmöglichkeiten. • Teilnahme an Messen und Veranstaltungen zur Repräsentation des Unternehmens. • Erstellung von Angeboten und Verhandlungen von Verträgen. • Enge Zusammenarbeit mit dem Innendienst zur Sicherstellung einer optimalen Kundenbetreuung.

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns • Conduct discovery calls to understand client shipping volume, current carriers, pain points, platforms, service needs, and growth potential • Qualify prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and expected revenue • Present Chit Chats services clearly and professionally, tailoring the conversation to each client’s needs • Prepare basic pricing comparisons, savings summaries, proposals, and follow-up materials • Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions • Maintain accurate lead, opportunity, and client information in CRM • Track all outreach activity, follow-ups, next steps, and deal stages • Coordinate with Onboarding and Account Management to ensure a smooth transition after close • Follow up with prospects consistently and professionally to move opportunities through the pipeline • Identify client needs that may inform future products, service improvements, marketing campaigns, or partnership opportunities • Contribute to sales campaigns, vertical-specific outreach, and market research initiatives • Meet or exceed assigned activity, pipeline, conversion, activation, and revenue targets

• Converting warm leads generated by our marketing campaigns into sales • Making proactive outbound calls to potential customers and following up on enquiries • Actively building and managing your own sales pipeline • Delivering a world-class customer experience for all loveholidays customers • Using your knowledge and experience of holiday destinations to advise potential customers with credibility and authenticity • Working to hit and exceed sales targets - what you put in is what you will get back • Representing loveholidays as a brand ambassador and trusted source of knowledge