• Coordinating project and program management delivery, resolving issues, and developing team capability • Developing and managing detailed project plans, including timelines, budgets, and resource allocation to ensure successful project delivery • Leading cross-functional project teams, coordinating efforts to meet project objectives, and facilitating effective communication and collaboration • Monitoring project progress, identifying potential risks and issues, and implementing strategies to address challenges and keep projects on track • Engaging with stakeholders to manage expectations, provide updates, and ensure alignment with project goals and organizational objectives • Preparing and presenting project reports, status updates, and performance metrics to senior management and other stakeholders

• Planificar los proyectos de instalaciones: definición del alcance, programación y seguimiento de hitos. • Supervisar la ejecución técnica de los trabajos de frío comercial/industrial y/o climatización HVAC, garantizando cumplimiento de normativas, calidad y seguridad. • Control económico de cada proyecto: elaboración y seguimiento de presupuestos, control de desviaciones, análisis de costes (materiales, personal, subcontratistas), validación de facturación, certificaciones y cierre económico de proyecto. • Coordinación y carga de trabajo del personal técnico: asegurar que el equipo sea productivo, proactivo y cumpla con los objetivos. • Gestión de certificaciones, autorizaciones y documentación. • Reportar periódicamente al director de Operaciones sobre el estado de los proyectos. • Mejora continua: proponer y liderar iniciativas para optimizar procesos de instalación. • Actuar como enlace interno entre operaciones, compras, planificación, finanzas y equipo técnico de instalaciones.

• Manage and coordinate maintenance and capital improvement projects from initiation through completion. • Develop project scopes, timelines, and budgets; monitor progress and ensure delivery within constraints. • Solicit and evaluate vendor proposals; negotiate contracts and manage contractor relationships. • Oversee contract execution, ensuring vendors meet scope, quality, and timeline requirements. • Track project expenses and maintain budget compliance; escalate variances as needed. • Coordinate with on-site teams, property managers, and administrative staff to minimize disruption to residents. • Manage life safety projects including fire systems, elevator upgrades, HVAC replacements, and related inspections. • Oversee day-to-day maintenance operations as needed, supporting site technicians and Property Support Admins. • Maintain organized project documentation including contracts, permits, inspection reports, and closeout records. • Provide regular project status updates to the Director of Maintenance and ownership.

• Support the execution of client implementations and ensure operational excellence across our PMO • Own project administration, coordination, and follow-through across multiple client engagements • Maintain and manage project plans in Asana (milestones, tasks, dependencies) • Prepare meeting agendas, capture notes, and distribute recaps • Track action items and ensure timely follow-up across stakeholders • Maintain RAID logs (risks, issues, actions, dependencies) • Prepare status reports and internal updates • Ensure documentation is complete, accurate, and up to date • Coordinate client-facing follow-ups and next steps • Track outstanding deliverables and proactively follow up • Support training logistics and completion tracking • Maintain client-facing documentation and timelines • Draft client communications and status updates • Monitor project health, risks, and timelines • Compile risks and support mitigation planning • Assist with internal coordination across data, product, and CS teams • Support end-user rollout readiness and communication • Learn TeamBuilder implementation processes; fully own admin, tracking, and coordination • Begin leading portions of implementations (workstreams, smaller clients, or phases) • Progress to independently owning smaller implementations end-to-end • Take on more complex projects with increasing autonomy