• Leverages hypotheses-based approach to identify, validate and quantify opportunities • Develops infrastructure around data, tools and processes to create sustained organizational capabilities • Coaches and develops others to improve skills necessary to be successful in their role • Creates a special place among their team by fostering a sense of belonging • Distills complex business problems into cohesive, impactful stories; builds appropriate horizontal and vertical logic in presentations • Successfully manages relationships with senior leaders and peers and can influence a diverse group of stakeholders through effective communication and strong interpersonal skills

• Coordinate with Operations Manager, Clinical Services Manager, Nurse Practitioners, Social Worker, and Case Managers to review patient cases and identify clinical judgement escalations • Support Patients with potentially declining condition to educate on treatment options, ensure patients care aligned with their wishes, and navigate to appropriate resources • Assist patients with identifying their goals, values, preferences, and develop care plan that aligns with patient wishes • Work with patients to develop and/or update advance care plans • Facilitate patient/family communication • Serve as a role model and coach to help peers facilitate ACP and EOL conversations • Provide comfort case management guidance to IKC RNs for patients where palliative care is not available or when patient is not ready to stop dialysis but would like to pursue comfort care • Coordinate care between patients care team (Neph, PCP, dialysis clinic, supportive care resources, etc.) • Develop relationships with supportive care providers • Quickly build empathetic relationships with patients and families • Coordinate care for patients’ care including care transitions, management of complex/at risk patients, managing ongoing needs and establishing a treatment plan in partnership with the care team • Coordinate for streamlined/effective transition of care when needed (discharge planning/ care planning

• Build and execute a comprehensive Amazon growth strategy • Identify catalog expansion opportunities and category leadership plays • Drive keyword dominance and organic ranking improvements • Develop revenue forecasts, inventory plans, and promotional calendars • Build long-term scaling roadmaps aligned with company growth targets • Lead optimization of product listings (copy, A+ content, imagery, video) • Partner with design to improve creative performance and conversion rates • Continuously test and iterate to improve CVR and session growth • Maintain a best-in-class branded storefront experience • Oversee Amazon PPC strategy across all campaigns • Optimize TACOS, ACOS, and contribution margin • Align paid strategy with organic growth and ranking improvements • Ensure disciplined spend allocation and clear ROI targets • Coordinate closely with supply chain to prevent stockouts and excess inventory • Ensure pricing, promotions, and positioning align with broader brand strategy • Improve reporting visibility and channel-level accountability • Align Amazon channel strategy with Ecommerce and Growth teams • Lead internal Amazon team members and/or agency partners • Establish clear KPIs and performance benchmarks • Improve workflows, reporting cadence, and execution standards

• Work effectively as part of the Crown management team and take a ‘whole company’ perspective to managing issues. • Attend Managerial meetings and present a variety of reports for presentation to department director for presentation to the board and executive leadership team. • Effectively manage resources to ensure best practices are followed, costs are controlled, revenue generation and profitability are maximised and continually seeking to add value to the business. • Actively seek to meet and develop relationships with the relevant stakeholders, influencers and decision makers involved in such projects. • Collaborate with senior leaders to ensure alignment with the Technical Design, Planning, Procurement and Operations departments ensuring compliance with operating procedures. • Ensure potential risks are identified at the earliest possible stage and are reported back to Directors and Senior Management. • Manage resource requirements, utilizing internal team and establishing external consultants required to fulfil project requirements. • Actively drive progress on projects, ensuring materials are approved, shop drawings are compliant with local regulations, Crown BOQ, and approved by manufacturer, and materials delivered to site on time and to the correct specification and quantity. • Manage all Pre-Construction Activities – Analysing and de-risking the tender package. Working with Project Director to identify opportunities, risks and costs and communicate to the team, simplifying project delivery. • Manage the production and accuracy of Design information with commercial, contractual, programme/ time awareness and technical expertise. • Produce, monitor, and manage the Design Programme/ IRS. Ensure all consultants/ contractors produce and deliver the required information on programme. • Chair and manage all Design Team Meetings/ workshops. Produce the Design progress reports weekly or input into same. • Taking ownership over the project at Pre-construction stage, assuming full responsibility for its progress and collaborating with the Project Manager/Project Director to ensure its successful execution.