Role Description This is a fully remote Settlements Officer role with a high-volume Australian mortgage broking firm, offering a stable long-term position where you will own the settlement process end to end and build deep expertise in the Australian lending space. This role has full ownership of the settlement pipeline, taking loan files from conditional approval through to funded settlement and post-settlement closure. Day to day you will: - Track outstanding conditions - Coordinate with lenders, solicitors, conveyancers, and valuers - Ensure every file meets its deadlines without errors - Work across CRM systems, lender portals, and Microsoft Office or Google Workspace to keep records accurate and pipelines moving The role suits someone who thrives in a fast-paced, file-heavy environment and wants to grow as a settlements specialist within a structured broking practice. Qualifications - Prior experience in an Australian mortgage broking settlement or loan processing role is required - Strong working knowledge of the Australian settlement process, lender requirements, and documentation standards - Familiarity with lender portals, trust accounting requirements, and broker compliance frameworks - Proficiency in CRM systems, Microsoft Office, and Google Workspace - MyCRM and other LMG aggregator tools are highly regarded - Ability to independently manage a high volume of files with competing deadlines - Strong attention to detail and composure under pressure - Clear written and verbal communication skills for liaising with lenders, solicitors, and internal teams Requirements - Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace) - Proactive attitude, able to follow up lenders, solicitors, and third parties without being prompted - Ability to work Australian business hours and meet time-sensitive settlement deadlines Benefits - Full-time, work-from-home - Long-term, stable engagement with a high-volume broking practice and clear scope to grow as a settlements specialist - Training and support provided - Work within a structured team environment with established processes and systems

Captives Underwriting Officer Locations: Hartford, CT 100% Remote Full time Description Reporting to the Large Commercial National Underwriting Officer (in partnership with the Captives Leadership), the Underwriting Officer will lead the underwriting strategy and execution for The Hartford’s Captives Solutions portfolio, including Single Parent Captives (SPC) and Group Captives. This role is accountable for portfolio management, underwriting appetite and guidance, authority maintenance and referrals, and for partnering across the enterprise to scale a profitable captive platform. The Underwriting Officer will help frame strategic issues, drive program initiatives, and support disciplined growth while building an operating model that reduces manual workload, improves forecasting, and strengthens underwriting governance. In addition, this position will: - Lead development and execution of the Captives underwriting strategic plan and operating routines. - Drive underwriting excellence through clear appetite, authority, referral governance, and quality assurance. - Partner with Operations, Finance, Actuarial, Claims, Risk Engineering, Credit Risk and Reinsurance Accounting partners to improve end-to-end outcomes. - Advance data, dashboarding, and forecasting capabilities to strengthen portfolio decisions and growth execution. - Champion technology modernization and workflow simplification to increase underwriter capacity and scalability. - Build and sustain a talent model that develops loss-sensitive expertise and mitigates key-person and retirement risk. Specific Responsibilities: Financial Execution: - Owns (with Captives business leadership) the operating plan results for the Captives portfolio (rate achievement, retention, new business and profitability). - Develops execution strategies to deliver plan commitments and monitors trends to proactively address variances in financial results. - Establishes and maintains portfolio health monitoring (gross vs. net views, rate/premium adjusted monitoring, corridor/funding considerations where applicable). - Supports disciplined profitable growth by improving submission-to-bind conversion through appetite clarity, broker engagement, and underwriting efficiency. Product & Underwriting Leadership: - Operates as a subject matter expert in Captives and loss-sensitive structures; provides thought leadership and support to product, underwriting, and go-to-market initiatives. - Develops and socializes underwriting appetite guidance for SPC and Group Captives, including customer profile parameters and target segments. - Holds underwriting authority and is responsible for referral risk decisions; ensures referrals and approvals are anticipated and managed proactively. - Leads authority maintenance and cascades authority consistent with enterprise CUO/OCUO frameworks; partners to refresh referral best practices and accountability. - Partners with Actuarial and Finance to support pricing consistency, unified success metrics, and improved analytics without manual workarounds. - Improves underwriting quality by establishing a structured QA approach and strengthening individual account-level underwriting review where appropriate. Strategic Priorities: - Develop and execute a data strategy for Captives, recognizing differing needs of Group Captives vs. SPC (dashboards, program-like reporting, and forecasting tools). - Prepare business cases for technology investment to address capacity constraints and reduce manual workload; ensure SPC and Group Captives are represented on technology roadmaps. - Partner to modernize underwriting systems/workflows and integrate documentation/tools to streamline submission-to-bind and renewal processes. - Map and document the SPC workflow end-to-end (submission through exhibit/binding) to identify pain points and automation opportunities. - Drive operating model efficiency by shifting non-underwriting work to service partners where feasible (e.g., credit risk turnaround, reinsurance accounting, rating support). - Strengthen integrated relationships and alignment across internal stakeholders (Operations, Claims, Risk Engineering, Finance/Actuarial, Credit Risk) and external partners (brokers, captive consultants, reinsurers). - Support growth strategy initiatives including targeted broker penetration, cross-sell/umbrella collaboration, and exploration of new group captive opportunities in priority sectors. Leadership & Talent Management: - Provides direct and/or indirect leadership to underwriting and referral resources; establishes operating routines that maximize collaboration and connectivity. - Builds a high-performance culture with peer-to-peer accountability, candid feedback, and shared learning. - Establishes a role matrix, career progression, training and onboarding program for Captives underwriting talent; leverages loss-sensitive COE and enterprise resources. - Drives succession planning and mitigates retirement vulnerability by developing bench strength through rotations, mentorship, and targeted upskilling. - Partners with leaders on talent acquisition and pipelining; supports performance management and development planning. Qualifications: - Bachelor’s degree required; MBA or other related graduate degree preferred. - CPCU or other relevant industry designation preferred. - 10+ years of Commercial P&C insurance experience with underwriting and/or product leadership background. - Demonstrated experience with loss-sensitive structures and/or alternative risk solutions; Captives experience preferred. - Strong underwriting acumen and technical discipline; ability to guide risk selection, pricing decisions, and referral governance. - Sound financial acumen with experience interpreting performance results and driving an operating plan. - Ability to influence in a matrixed organization and collaborate effectively across underwriting, operations, actuarial, finance, claims, and risk engineering. - Strong analytical and problem-solving skills; able to translate insights into action and process improvements. - Superior communication skills (written and verbal) with ability to engage confidently with senior leadership and external partners. - Leadership/management capability with a track record of mentoring, coaching, and developing underwriting talent. - Reporting to the Large Commercial / National Underwriting Officer (in partnership with the Captives Leadership), the Underwriting Officer will lead the underwriting strategy and execution for The Hartford’s Captives Solutions portfolio, including Single Parent Captives (SPC) and Group Captives. This role is accountable for portfolio management, underwriting appetite and guidance, authority maintenance and referrals, and for partnering across the enterprise to scale a profitable captive platform. This role can have a Hybrid or Remote work schedule.  Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday).  Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $176,000 - $264,000

Role Description The Chief of Staff to the COO exists to make that model work: not as a coordinator, but as a true operating partner who extends the COO's capacity, sharpens decision-making, and holds together a complex, fast-moving organization. - Strategic Partnership: - Serve as a trusted thought partner - making every interaction with the COO more valuable. - Prepare the COO for high-stakes conversations - drafting and driving board presentations, executive reviews, and cross-functional negotiations. - Operational Integration: - Own the operating rhythm of the COO organization, ensuring substantive and efficient monthly and quarterly business reviews. - Identify where alignment is breaking down and fix those issues proactively. - Execution and Clarity: - Maintain a clear line of sight across key initiatives and ensure the COO has the necessary information and context. - Unblock cross-functional friction when it stalls important initiatives. - Culture and Continuity: - Model the leadership values Upwork expects of its people. - Be the source of stability and continuity during transitions or periods of organizational change. Qualifications - 10+ years of relevant experience; MBA or equivalent strongly preferred. - Prior Chief of Staff experience or a similar senior operating role is a plus. - Experience in consulting, investment banking, or a high-growth tech company. Requirements - Ability to operate at the intersection of strategy and execution in a high-velocity environment. - Organized in a way that instills confidence and prevents things from falling through the cracks. - Discretion and judgment to be a confidant with sensitive information. - Ability to think clearly under ambiguity and communicate with precision. Benefits - Comprehensive medical coverage for you and your family. - Unlimited PTO. - 401(k) plan with matching. - 12 weeks of paid parental leave. - Employee Stock Purchase Plan.

Title: Mortgage Lending Officer Location:Remote United States Full time Job Description: Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package: - 20 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend About the Role: A Mortgage Lending Officer is responsible for guiding borrowers through the home financing process from initial inquiry to closing. They assess a borrowers financial situation, recommend appropriate loan products, and collect and review documentation. The MLO will also ensure all applications meet lending guidelines. They also serve as the primary point of contact, providing clear communication, managing expectations, and working closely with Processors, Credit Analyst, and other partners to ensure a smooth and on-time loan experience. Responsibilities: - Interviews, solicits, and assists members with their mortgage requests. - Describing mortgage products, terms, requirements, and repayment options available to include non-home equity products that best meet the members' needs. - Coordinates mortgage loans of high complexity, value, and risk. - Works closely with members/borrowers, participants, realtors, correspondent lending partners, business partners, title agents, appraisal management companies, private mortgage insurance providers, and other related parties to the requests to efficiently process applications originate timely and accurate mortgage transactions. - Effectively underwrite and approve mortgage applications up to $350,000. - Effectively underwrites mortgage applications to ensure the members/borrowers qualify and meet the program guidelines and accept the appropriate risk. - Demonstrates effective communication with members/borrowers to ensure an exceptional member experience. - Provides direction to the lending support specialists and mortgage loan processors to complete necessary process activities and prepare accurate and timely preliminary disclosures and final closing documents for all mortgage loan files. - Assesses and executes adequate pricing and sale of residential mortgage loans on the secondary market. - Reviews, underwrites, recommends, and denies or approves loan requests within established individual lending approval limits and makes a recommendation to management for those requests outside of loan program guidelines or individual lending approval limits. - Maintains a high level of accuracy and quality at 97% or greater as it pertains to loan files. - Grows and fosters relationships with members/borrowers, participants, relators, correspondents, partners, title agents, appraisal managers, relocation departments, system providers, and others to generate increased mortgage volume and achieve personal and department goals. - Utilizes each opportunity to generate increased mortgage volume and cross- sell relationship products/services. - Actively participates in real estate -related educational opportunities. - Proactively evaluate applicant's eligibility for other credit union loans, products, services, and cross sell and/or refer to the appropriate department. - Develop, implement, monitor, and review your own action plans to ensure production goals and fee income results are achieved, and review with your manager as needed. - Contact our members through email or telephone to increase mortgage business and originate loans to achieve personal and department production goals. - Regularly and proactively communicate with members/borrowers providing loan status updates to ensure proper understanding of milestones. - Engage directly with members via incoming calls, emails, and online banking to discuss their loan titles, handing follow-up as need to address questions. Provides exceptional customer service in all interactions, while achieving established efficiency goals. - Ensures that all HMDA reportable information is documented correctly with the loan origination system. - Must adhere to all NCUA, and CFPB which includes but not limited to Regulation Z, Regulation B, TILA-RESPA, ECOA, Fair Lending, Fair Housing, Wisconsin Consumer Act, HOEPA and HPML standards. - Initiates the mortgage process with members and potential borrowers of the Credit Union. - Comply with all Federal Regulations as they pertain to the position including BSA and ATR. Position Requirements: - This position is Remote. - Associates degree or commensurate experience is Required. - 1+ year of current Mortgage Lending Officer experience working in a financial institution is Required. - Prior sales experience is Required. - Currently holds active NMLS Identifier Number is Required. - Requires proficient skills to use Microsoft Suite applications, including Excel and Word. Connexus Credit Union's Employer Recognitions: - 2026 Best Place to Work in IT, Computer World Equal Opportunity Employer/Disabled/Veterans/41 CFR 601.4, 41 CFR 60-1.35