Portfolio Manager
Location
United States
Posted
2 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Portfolio Manager
Cardiff
Role Description Cardiff’s growth depends on the strength of its client relationships. As a Portfolio Manager, you are the anchor of that relationship, the person our clients trust to guide them through renewals, capitalize on new funding opportunities, and ensure their long-term success with Cardiff. This is not a passive account maintenance role. It is a revenue-generating, relationship-first position that sits at the intersection of sales, strategy, and service. The work you do directly impacts client retention, portfolio performance, and Cardiff’s continued expansion across diverse industries nationwide. Cardiff is looking for a proactive Portfolio Manager to oversee and expand a dedicated book of active clients. In this capacity, you will: - Cultivate enduring partnerships - Recognize strategic opportunities for renewal or upsells - Act as the central liaison across the entire client journey We are searching for a consultative professional who excels in high-velocity settings, demonstrates superior relationship oversight, and possesses a documented history of accelerating revenue within established accounts. Qualifications - Minimum of 2 years within customer success, account management, or revenue-generating renewal functions - Background in fintech, commercial lending, or merchant cash advance ecosystems - Demonstrated success in overseeing client portfolios and exceeding established financial objectives - Exceptional aptitude for persuasive communication, professional negotiation, and long-term relationship cultivation - Disciplined organizational skills with a mastery of high-velocity time management Requirements - Drive recurring revenue growth through disciplined renewal management, proactive risk mitigation, and precise forecasting - Complete onboarding and develop a working understanding of Cardiff’s products, funding criteria, and renewal process - Shadow senior team members and review existing client accounts to understand portfolio composition and relationship history - Get up to speed on Salesforce CRM workflows, internal tools, and cross-functional team processes - Establish initial contact with key accounts and begin building rapport with existing clients - Take full ownership of your assigned book of business and begin managing active renewal conversations independently - Build and maintain an accurate renewal pipeline in Salesforce, with reliable forecasting of upcoming opportunities - Identify upsell and capital expansion opportunities within the existing portfolio and begin converting them - Conduct initial business reviews with priority accounts and establish a cadence for ongoing client engagement - Consistently meet or exceed monthly renewal and revenue targets - Operate with full independence across your portfolio, proactively identifying at-risk accounts and taking corrective action before churn occurs - Deliver regular portfolio health analysis with forward-looking insights to leadership on retention trends and growth opportunities - Be recognized as a trusted strategic partner by your clients Benefits - Comprehensive medical, dental, and vision coverage - 401(k) retirement framework to ensure long-term financial security - Flexible Paid Time Off (PTO) and observed holidays to promote sustainable performance and balance - Remote-first flexibility complemented by strategic home office infrastructure support
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