• Develop, maintain, and continuously improve demand and revenue forecast. • Lead cross functional alignment on forecast inputs and assumptions. • Develop analyses and sensitivity models to quantify risks and opportunities. • Integrate various data sources to track early launch performance. • Serve as the primary forecasting resource managing multiple forecast cycles. • Identify opportunities to improve forecasting accuracy through advanced analytics.

• Lead the safety and mission assurance team at Astrolab and with our subcontractors’ teams to analyze and develop procedures and processes to assure safety and mission success consistent with the risk tolerance of NASA, Astrolab and the appropriate regulations • Coordinate among all Astrolab and subcontractor elements to ensure a consistent safety and mission assurance approach across the various members of the team • Collaborate with NASA and our Program Manager to ensure there is safe implementation of program interfaces and that hazards cannot progress across system interfaces • Lead the integrated analysis of hazards, probabilistic risk analysis and other S&MA deliverables on the LTVS contract • Guide the team in developing analyses, procedures and protocols for the LTVS program • Serve as counterpart to the appropriate NASA leads for Safety and Mission Assurance

• Responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities. • Forms and nurtures relationships with clients, influences and directs operations, and ensures results are consistently delivered. • Communicates organizational values and positive leadership to all associates and is accountable for client performance expectations. • Articulates plans with client deliverables, timelines, outcomes, and actions, and monitors bad debt and process improvements in key areas. • Identifies gaps in client support or performance and proposes solutions to drive improvement. • Builds relationships and organizational alignment, influences decisions, and engages onsite operational teams to drive results. • Participates and leads program-level meetings with stakeholders, working closely with CFO and client leadership to support analysis, reporting, and service line development. • Acts as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements. • Assists client leadership in understanding revenue cycle processes, metrics, tools, and reports. • Facilitates monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs.

• Monitors, and analyzes admissions processes and performance indicators (e.g. student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach) to ensure the desired goals and outcomes of the admissions team and department are achieved or exceeded while adhering to BU admissions performance standards • Empathetic and compassionate leader who provides clear expectations, timely and meaningful coaching/training, and collaborates with each team member to develop a plan to meet or exceed key performance indicators. • Maintains appropriate staffing levels by building a high level of morale, trust, and competency in staff, and minimizes staff turnover. • Effectively prioritizes and manages time and is masterful in achieving goals by empowering others. • Delegate effectively and ensures that employees understand expectations and have clear accountability. • Facilitates and contributes to strong, positive relationships within the team, department and interdepartmentally – and promotes student-focused outcomes within all departments. • Embraces innovation and change in a fast-paced environment and adjusts to priorities as needed. • Demonstrates and promotes high ethical standards and adheres to and reinforces all regulatory and compliance standards associated with admissions and higher education while adhering to all policies and standards set by BU, the Department of Education, accreditation, and regulatory bodies. • Conducts annual performance reviews and addresses disciplinary actions with respect, professionalism, and tact. • Other duties as assigned.