• Lead the safety and mission assurance team at Astrolab and with our subcontractors’ teams to analyze and develop procedures and processes to assure safety and mission success consistent with the risk tolerance of NASA, Astrolab and the appropriate regulations • Coordinate among all Astrolab and subcontractor elements to ensure a consistent safety and mission assurance approach across the various members of the team • Collaborate with NASA and our Program Manager to ensure there is safe implementation of program interfaces and that hazards cannot progress across system interfaces • Lead the integrated analysis of hazards, probabilistic risk analysis and other S&MA deliverables on the LTVS contract • Guide the team in developing analyses, procedures and protocols for the LTVS program • Serve as counterpart to the appropriate NASA leads for Safety and Mission Assurance

• Responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities. • Forms and nurtures relationships with clients, influences and directs operations, and ensures results are consistently delivered. • Communicates organizational values and positive leadership to all associates and is accountable for client performance expectations. • Articulates plans with client deliverables, timelines, outcomes, and actions, and monitors bad debt and process improvements in key areas. • Identifies gaps in client support or performance and proposes solutions to drive improvement. • Builds relationships and organizational alignment, influences decisions, and engages onsite operational teams to drive results. • Participates and leads program-level meetings with stakeholders, working closely with CFO and client leadership to support analysis, reporting, and service line development. • Acts as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements. • Assists client leadership in understanding revenue cycle processes, metrics, tools, and reports. • Facilitates monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs.

• Monitors, and analyzes admissions processes and performance indicators (e.g. student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach) to ensure the desired goals and outcomes of the admissions team and department are achieved or exceeded while adhering to BU admissions performance standards • Empathetic and compassionate leader who provides clear expectations, timely and meaningful coaching/training, and collaborates with each team member to develop a plan to meet or exceed key performance indicators. • Maintains appropriate staffing levels by building a high level of morale, trust, and competency in staff, and minimizes staff turnover. • Effectively prioritizes and manages time and is masterful in achieving goals by empowering others. • Delegate effectively and ensures that employees understand expectations and have clear accountability. • Facilitates and contributes to strong, positive relationships within the team, department and interdepartmentally – and promotes student-focused outcomes within all departments. • Embraces innovation and change in a fast-paced environment and adjusts to priorities as needed. • Demonstrates and promotes high ethical standards and adheres to and reinforces all regulatory and compliance standards associated with admissions and higher education while adhering to all policies and standards set by BU, the Department of Education, accreditation, and regulatory bodies. • Conducts annual performance reviews and addresses disciplinary actions with respect, professionalism, and tact. • Other duties as assigned.

Role Description We’re looking for a Director, Product to join our team. You are a seasoned product leader who blends sharp strategic instincts with a genuine love of the craft. You lead by example, hold exceptionally high standards, and have a track record of inspiring teams to do their best work. You manage competing priorities with clarity and calm, and you know how to rally a team around a shared goal without losing sight of the details that matter. You understand your team's motivations, strengths, and blind spots, and you actively cultivate an environment of learning, growth, and meaningful career development. You go out of your way to serve your team. You embrace working in a client services environment and are capable and eager to support sales motions with your subject-matter expertise and earned wisdom. You help set the direction of a product practice, inspire collaboration across disciplines, and drive initiatives to completion. You stay current on industry trends—including the rapidly evolving role of AI in product development—and you share what you learn through publications, presentations, and conversations with your team and peers. You are empathetic, curious, and always improving. You are not constrained by product management dogma. Your principles are mature yet fluid, continually evolving with your experiences and advances in the field. What you will be doing - Lead, mentor, and develop product managers and product strategists on the team; conduct performance reviews, support career growth, and foster a culture of ownership, accountability, and transparency. - Champion AI-augmented product development practices across the team: from using AI tools to accelerate discovery and synthesis, to embedding AI-assisted workflows into the product development lifecycle and client delivery. - Support Livefront’s growth team in new client pursuits by contributing to pitches, scoping efforts, and providing subject matter expertise. - Define and uphold standards for product strategy, project execution, and client experience, ensuring those standards are applied consistently across all engagements. - Partner with engineering and design to integrate AI capabilities thoughtfully into both the products we build and the process through which we build them. - Foster a culture of experimentation across the product practice, instilling in the team a mindset of continuous learning and equipping them with the tools and methods to put it into practice. - Help Livefront mature and evolve its product-related offerings, including product leadership consulting. - Serve as a product manager, strategist, or consultant in an individual contributor capacity as needed. - Work with the broader product team to continuously refine processes and facilitate adoption of those improvements across the team and client projects. - Actively participate in recruiting: interview candidates, evaluate technical and strategic abilities, and help build a team with the skills to thrive in an AI-accelerated product environment. - Collaborate with the VP of Product Management and other senior leaders on all of the above. Why you should apply - You want to work on products and accounts that have outsized impact and reach and, most importantly, have meaningful business impact for our client partners. - You believe in sweating the details, committing to quality, and taking pride in going the extra mile. - You are energized by the current moment in AI. Not just the hype, but the genuine opportunity to reimagine how products are built, how insights are surfaced, and how users are served. - You want to work with and lead passionate and talented people who are always looking for ways to make things better. - You place equal importance on both personally creating incredible product designs and empowering the team to do the same. - You desire and strive to foster a work environment where respect, mutual trust, and egoless collaboration are paramount. - You want colleagues who take their work seriously but not themselves, and who know how to bring fun into the work. - You like being part of and building a team with a reputation for excellence that gives back to the community by educating, mentoring, and sponsoring. What you bring to the table - At least 10-15 years of product management experience, ideally in a consulting environment or as part of an in-house, cross-functional product team. - Demonstrated experience leading product teams - teaching, mentoring, and creating conditions for people to do their best work. - Familiarity with AI's role in modern product development: from AI-assisted research and synthesis, to building AI-powered features and evaluating model outputs for real-world reliability. - Hunger to integrate AI tools into team workflows—whether for accelerating discovery, automating repetitive PM tasks, improving prototyping speed, or generating insight from data. - Experience building consumer-facing native mobile and web applications, with a fluent command of product management processes and tools. - Proven ability to lead clients to creative, impactful solutions and to articulate complex tradeoffs clearly. - Strong strategic planning skills: the ability to see what the team has done, what remains, and how to motivate delivery on time and on budget. - Excellent communication and presentation skills, an ability to defend strategic choices persuasively, including to skeptical or non-technical audiences. - Renowned problem-solving skills, above-average personal discipline and organization, and a demonstrated hunger for growth. - A self-evident love and care for the craft of building products. What to expect When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc). Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete. $160,000 - $200,000 annual base salary plus a target bonus range between 10-20%. Additional information We go out of our way to evaluate all employees and job applicants equally based on merit, competence, and qualifications. We encourage candidates from all backgrounds to apply and consider all qualified applicants. Don't worry, every application will be reviewed by a human.