• Own the end-to-end architecture of SharePoint and Power Platform solutions ensuring all solutions are scalable, secure, auditable, and maintainable. • Design custom SharePoint solutions using Power Automate (Logic Apps based) as the core automation engine. • Define solution patterns, governance models, and architectural standards. • Evaluate business requirements and determine when low-code, custom development, or hybrid approaches are appropriate. • Serve as the subject matter expert for enterprise Power Automate best practices. • Architect complex flows with structured error handling, monitoring, performance standards, and audit controls. • Define flow design standards across the organization. • Partner with engineering teams to integrate Power Automate with custom .NET/C# services where the solution demands it. • Act as a technical partner to business stakeholders, translating operational needs into clear automation opportunities. • Drive Power Automate adoption among citizen developers while enforcing guardrails that prevent ungoverned sprawl. • Create a best practices playbook, reference architectures, and a demo portfolio that shows the business what can be automated, how it should be built, and what should be avoided. • Educate stakeholders on automation capabilities, limitations, and trade-offs. • Review solution designs and implementations for quality and architectural alignment. • Mentor developers and business power users on best practices. • Provide clear guidance and decision-making in ambiguous or complex scenarios. • Bring confidence, ownership, and authority to architectural discussions with both technical teams and executive stakeholders.

• Design, develop, and maintain applications using Microsoft .NET Framework and .NET Core. • Collaborate with cross-functional teams to define, design, and ship new features. • Ensure the performance, quality, and responsiveness of applications. • Identify and correct bottlenecks and fix bugs. • Assist in maintaining code quality, organization, and automation. • Develop and implement RESTful services and microservices architectures. • Conduct thorough code reviews and provide constructive feedback to team members. • Stay updated with the latest industry technologies, frameworks, patterns and services

• Drive the integration of Azure-based solutions • Design and implement robust integration solutions leveraging Azure services • Collaborate with cross-functional teams to gather requirements and assess integration needs • Troubleshoot and optimize existing integrations, ensuring high availability and performance

• Develop and execute a training and education strategy that enables our customers to ramp quickly and realize value from our product in the first 90 days. • Define and build the customer onboarding process, ensuring it is seamless and efficient. • Develop fun, engaging, and impactful training and education programs that will help Synthesia continue to lead the Synthetic media category, nurture incredible customer champions and fans, drive customer success, and product adoption. • Create written and video content that will be delivered in various mediums and platforms, including email, knowledge base, etc. • Define success measures and drive metrics for product adoption and engagement. • Collaborate with internal teams (Support, Customer Success, Sales Enablement, Growth, Sales, Product) to align priorities and collaborate on training and education initiatives.