Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The RoleOstro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By joining this fast-growing team, you will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful. We are hiring a Senior Project Manager, Implementation to join our Client Success team. In this role, you will own complex software implementations from kickoff to go-live, acting as the main bridge between internal teams and external clients to ensure successful, on-time launches. Project lifecycles run on fast-paced 6 to 12 week timelines. What You'll Do - Manage full-lifecycle software implementation projects from kickoff to go-live, driving clear client communication, proactive risk mitigation, and team accountability to maintain strict timelines - Manage a portfolio of 10 to 20 concurrent projects, balancing complex, multi-system integrations with standard deliveries - Configure client applications utilizing no-code flow builders and conduct rigorous quality assurance testing, including preparing annotations for MLR/PRC regulatory submissions prior to release - Coordinate cross-functionally with Implementation Consultants, Account Executives, Product Managers, and Support teams to ensure seamless project delivery - Scale implementation operations by developing SOPs, creating integrated template project plans, and continuously optimizing internal tools and discovery processes - Coach and mentor Associate and Project Manager-level team members to foster professional growth and team efficiency Requirements - Portfolio Management: 4–6 years of experience managing 10–20 concurrent software implementations, specializing in multi-product rollouts and complex, multi-system integrations - Process & Scaling: Built standard SOPs and project templates that improved and streamlined the implementation lifecycle - Product Launch: Hands-on experience deploying and troubleshooting beta or newly released products Nice to Have - PMP certification or equivalent - Experience with MLR/PRC regulatory submissions and annotations in pharma or life sciences - Background in healthcare technology or a marketing agency - Experience mentoring or coaching junior project managers Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program Compensation - Base pay: $90,000 - $150,000 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-Remote#LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

• Implement PAR OPS within new or existing client environments • Gather requirements, configure the software, manage implementation projects • Train end-users and deliver solutions tailored to meet client needs • Serve as subject matter expert from kickoff through go-live and beyond • Consult with third-party providers and internal team members for software integrations

Role Description The Vet Clinic Implementation Associate at Vetcove is responsible for overseeing the end-to-end management of large scale projects that enhance the customer experience for our users and streamline processes. This role will be client facing as the point of contact for our external partners throughout the entire project lifecycle, while also being a liaison internally between our engineering and business teams. The ideal candidate will be highly motivated and very skilled in the realm of multitasking, staying organized, and maintaining a sharp attention to detail. Success in this position requires a strong ability to effectively time manage, set expectations, and communicate clearly and effectively to multiple parties. In this position, one must manage multiple projects at a time, so ability to work in a fast-paced environment is a requirement. This role will require travel. What you'll do - Effectively communicate with the team and all stakeholders to set priorities, ensure that project milestones expectations are met, and determine team member expectations across departments as well as communicating directly with executives and leadership teams to provide progress updates. - Develop project plans and timeline to ensure that team members understand the expectations. - Identify areas where team members are needed to ensure that project milestones and deliverables are completed according to the schedule. - Collaborate cross-functionally with leadership to define processes and milestones, and ensure we are on track to complete by our intended launch date. - Provide project updates on a consistent basis to various stakeholders. - Assign project tasks based on creative team members' individual strengths, skill sets, and experience levels. - Understanding business goals and connecting them with prioritization of incoming project requests. Qualifications - Must have previous experience either working directly in a veterinary clinic OR working directly with clinics implementing new veterinary software. - Experience in managing different types of projects that involve developing partnership plans, preparing for integrations with 3rd parties, and strategizing for new feature and product launches. - Excellent organization and time management. - Excellent communication and interpersonal skills. - Experience building roadmaps, project plans and timelines with strong attention to details. - Humility and willingness to roll up sleeves and take ownership of clearing any obstacles the team faces. - Experience working effectively in a heavily cross-functional, fast-paced environment. - Ability to hold others accountable for deliverables against tight timelines. Benefits - 100% remote within the USA. - Medical, Dental, and Vision Insurance. - Automatic 401k contribution. - Employee referral program. - At home office set up. - Bi-annual company retreats. - Open vacation policy. - Equity. - Monthly team events.

• Client-facing functional lead supporting kick-off and leading functional requirements discussions. • Working with the client to capture payroll configuration information required to finalize Strada Pay workbooks. • Identify deviations from Strada Pay standards (product & processes). • Working closely with Strada’s Product team to complete the configuration of the payroll solution. • Validate payroll solution & integrations as part of the project testing cycles. • Perform data validations in the payroll system. • Coordinate defect resolution with relevant teams. • Knowledge transfer to ongoing application services for payroll solution maintenance. • Input to and updates the project plan. • Support data mapping and data validations across all systems and issue resolutions. • Support integration issues resolution. • Support UAT and parallel testing. • Support data validations across all systems and issue resolutions. • Responsible for workaround definitions and resolutions. • Support and oversee knowledge transfer to Delivery and Operational Payroll teams.