• Act as the primary technical resource for the sales team, accompanying sales executives on client calls, presentations, and solution demonstrations. • Conduct in-depth technical discovery sessions with prospective clients to understand their business needs, current infrastructure, and technical requirements. • Translate complex technical concepts into clear, concise, and business-oriented language for non-technical stakeholders. • Design and architect customized internet and networking solutions that address client challenges and align with their strategic objectives. • Develop detailed technical proposals, solution diagrams, bills of material (BOMs), and statements of work (SOWs). • Collaborate with product development, network operations, and implementation teams to ensure proposed solutions are feasible, scalable, and supportable. • Lead and execute technical demonstrations, proof-of-concepts (POCs), and pilot projects to showcase the capabilities and benefits of our solutions. • Address technical questions, concerns, and objections from potential clients with confidence and expertise. • Serve as a subject matter expert (SME) on our internet and networking service portfolio, staying current with industry trends, emerging technologies, and competitor offerings. • Provide technical training and enablement to the sales team on new products, services, and best practices. • Facilitate a smooth technical transition from sales to post-sales implementation teams, ensuring a clear understanding of the client's requirements and the proposed solution.

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers • Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical briefings / presentations to potential clients • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

• Accelerate deals through technical expertise and sales experience to win the mindshare of customer technical teams • Drive enablement and solution development with customers and partners to create opportunities and close new business • Drive cross-portfolio architecture into strategic customers, and ensure that emerging solution areas are adapted to customer needs over the longer one- to two-year term • Engage stakeholders from the C-level down to the Head of Department, while working with account teams to solve critical technical challenges at the individual practitioner level • Share joint ownership of the sales forecasts together with the regional leadership team

• Own the technical discovery, demo, and solution design for complex, high-value accounts • Build custom configurations, integrations, or lightweight code to close deals that require tailored solutions • Partner with AEs through the full sales cycle — qualifying, scoping, presenting, and negotiating • Translate customer requirements into clear internal specs for Product and Engineering when customization is needed • Be the primary technical voice on deals with government agencies, enterprise operators, or multi-location chains • Build and maintain proof-of-concept environments, demo environments, and technical proposal documents • Feed win/loss insight back to Product to shape the roadmap