Bilingual Patient Services Specialist – contrat de 12 mois

BilingualBilingualFull TimeRemoteSeniorTeam 10,001+Since 1833H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

3 days ago

Salary

$50K - $66.6K / year

Seniority

Senior

High School3 yrs expEnglishFrench

Job Description

Bilingual Patient Services Specialist – contrat de 12 mois

McKesson

• Serve as a bilingual point of contact for patients, insurers, and physician offices regarding reimbursement and patient support documentation • Collect, review, and submit completed reimbursement forms to private and/or provincial drug plans • Follow up with insurers and agencies to obtain coverage decisions and provide timely status updates • Enter and maintain accurate case notes, documentation, and outcomes in patient databases • Escalate complex cases or issues outside program scope in accordance with established processes • Meet defined service levels, quality standards, and key performance indicators

Job Requirements

  • High school diploma or equivalent, or an equivalent combination of education and experience
  • 3+ years of related experience in an administrative, healthcare support, patient services, call centre, or customer service role
  • Fluency in English and French (verbal and written)
  • Strong data entry, documentation, and administrative skills
  • Ability to follow defined procedures, manage multiple priorities, and meet deadlines

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Annual bonus

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