Role Description At Sentrex, we thrive when our people thrive. We are currently looking for a Patient Care Coordinator, to be the supportive force that empowers our Patient Programs. The ideal candidate will be a proactive problem solver with exceptional communication skills, and meticulous attention to detail. The Patient Care Coordinator will be responsible for managing all aspects of Patient Coordination, including: - Responding to frequently asked questions - Responding to intermediate questions about the reimbursement process - Medication delivery coordination - Internal coordination communication The Patient Care Coordinator will provide continuous support for patients by utilizing their impeccable customer service skills and available resources to ensure patients receive optimal care throughout their treatment with ease and in a timely manner. A Day in the Life (What you will do here): - Providing cross-coverage administrative support to all areas within the Patient Support Program including processing safety data, fulfillments/reviews, internal/external communications, field staff support, reports (daily, weekly, monthly etc.), data clean-up, meetings, maintenance of filing system, and general office/administrative duties. - Developing strong relationships with patients, caregivers, and their healthcare team by instilling confidence, trust, security, and relief. - Maintaining an understanding of public, private and federal funding programs and reimbursement pathways. - Helping patients navigate the insurance landscape, walking them through how to find insurance forms, acquire signatures and submit to their insurers for a response. - Providing effective and timely management of inbound faxes and email communication. - Ensuring complete and high-quality data entry into our database systems. - Executing other ad-hoc administrative duties, as they are assigned. - Processing data entry activities of pertinent information received at different points of contact during the delivery of Program services. - Engaging in and managing email, phone, and fax correspondence. - Handling incoming and outgoing mail. - Preparing and sending out Program letters and materials and working collaboratively with the team to complete a variety of administrative duties. - Ordering office supplies and maintaining inventory. - Reporting Adverse Events / Severe Adverse Events (AE / SAEs) by following SOP guidelines. - Completing all relevant reports (time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards. - Maintaining program data accuracy through review of program documentation for completeness and consistency. - Other duties as assigned by your manager. Qualifications - Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services. - Bilingualism (English and French) is required. - Experience working with Patient Support Programs is an asset. - Professional and courteous telephone manner with strong attention to detail. - Excellent verbal and written communication, listening, and customer service skills. - Proven ability to multi-task, set priorities, and manage competing deadlines in a fast-paced environment. - Accurately inputting information into various paper and electronic forms. - Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment. - Demonstrated ability to problem-solve and think creatively to achieve effective outcomes. - Comfortable working both independently and collaboratively within a team setting. - High level of proficiency with Information Technology as well as computer and software skills: Microsoft Office suite of applications, phone systems and databases. - Typing skills and ability to be a strong functional user of various computer-based programs. - Strong organizational skills with the ability to cope with changing priorities. - Self-directed individual who can work independently with minimal supervision. - Adheres to confidentiality policy when handling and managing patient data and information. - Proactive, dynamic and demonstrates an ability to work in a team environment and collaborate with others in assisting with the delivery of administration services. Benefits - Competitive Salary and generous vacation entitlement. - Wellness Program (5 paid days off for your well-being!). - Paid Sick Days. - Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance. - Employee & Family Assistance Program. - RRSP Matching Program.

Role Description The Licensed School Psychologist conducts comprehensive psychoeducational evaluations; consults with school personnel and parents regarding planning, implementing and evaluating individual and group interventions; and functions as a member of the building-based student support team in providing services to students. This is a virtual position, but some in-person work will be required throughout the year. Please note – while this is an online school position and all instruction occurs virtually, travel and face-to-face attendance will be required several times per year to support in-person state testing and student events. Qualifications - Experience in school or special education settings preferred - Active Texas Psychologist License - Proficiency with computers and online documentation skills - Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality - Familiarity with a variety of evaluation tools - Demonstrates a reliable, dependable, and trustworthy work ethic - Ability to manage difficult or emotional client situations - Ability to make sound judgments after all available information has been gathered or communicated - Demonstrates a mature attitude and insight into matters affecting department, self and/or company welfare - Demonstrated leadership and management ability - Excellent written and oral communication skills - Ability to work well under pressure, effectively prioritize and execute tasks to meet deadlines consistently - Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members - Ability to work independently and contribute to a team - Understanding and ability to manage confidential information - Ability to pass federal and state criminal background checks Requirements - Conduct virtual psychoeducational evaluations for students K through 11 according to federal, state, and school guidelines - Maintain accurate records of special education services, IEPs, evaluations, and compliance documentation - Complete initial evaluations and re-evaluations - Provide virtual administration of cognitive and achievement assessments following best practice tele-assessment standards - Conduct other portions of the evaluation, including interviews and virtual observations, adaptive behavior, social/emotional behavior, and executive functioning assessments - Integrate assessment results into a comprehensive evaluation report and submit paperwork as needed - Present evaluation findings at team meetings and collaborate with school teams regarding eligibility determination - Maintain knowledge of principles and evidence-based practices - Attend relevant training offered by county agencies and the department of education to stay current on regulations and best practices - Collaborate on intervention planning, MTSS, and Positive Behavioral Interventions and Supports (PBIS) - Consult with teachers, parents, and administrators to address learning and behavioral needs - Support and coach staff through professional development and team meetings - Keep thorough records and help maintain compliance with all required reports - Contribute to policies and procedures - Additional duties as assigned Benefits - Life benefits – time & peace of mind - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations - Health benefits – stay well & thrive - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance - Career benefits – keep growing - Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals

• The scribe performs medical record documentation and clerical duties to increase provider effectiveness, efficiency, and productivity for improved patient flow and satisfaction • Preparing and assembling medical record documentation/charts to support healthcare providers • Entering the patient room with the physician during patient visit to capture and transcribe medical record documentation utilizing electronic medical record applications • Thoroughly updating all components of the patient's medical record at the direction of the physician • At the direction of the physician, updates all components of the patient's medical record including subjective and objective information, physical exam, and any other pertinent clinical information • Preparing and sending all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures • Collaborating with healthcare staff to efficiently monitor basic lab results and screening procedures • Monitor duration of lab test and follow up as necessary • Ensure accurate documentation in patient record • Supporting compliance with hospital and ProScribe policies • Understand and maintain HIPAA regulations • Understand and maintain Joint Commission standards • Understand applicable policies for assigned site • Understand ProScribe policies as related to specific role • Demonstrating professionalism through adherence to ProScribe’s attendance policies at assigned facility • Performing other clerical duties and tasks to improve provider productivity and clinic workflow as assigned

• Assist benefit recipients with navigation of the product platform • Recommend service offerings • Support completion of orders on behalf of members • Utilize assessments and screenings to help clients achieve their care journey goals • Handle administrative tasks supporting members with planning and organizing their benefits • Answer inbound calls to assist members • Make outbound calls for follow-ups • Help members develop access to necessary resources • Participate in the coordination and scheduling of services • Other duties as assigned/necessary