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Icario

Connecting people to health.

Director, Product Management

Product ManagerProduct ManagerFull TimeRemoteLeadTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

Alabama + 1 moreAll locations: Alabama | Minnesota

Posted

1 day ago

Salary

$166.7K - $187.1K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

Director, Product Management

Icario

• Lead product management for Icario’s platform evolution, including new capability development, legacy platform migration, and modernization of core product workflows. • Own roadmap planning and prioritization for platform capabilities, balancing business value, client impact, technical feasibility, operational readiness, scalability, and strategic importance. • Partner closely with Engineering leadership to define buildable product requirements, clarify scope, sequence delivery, manage tradeoffs, and drive execution. • Translate business, client, operational, and technical needs into clear product requirements, user stories, acceptance criteria, and roadmap priorities. • Ensure new capabilities are designed as reusable platform patterns rather than one-off client-specific solutions wherever possible. • Apply thin-slice MVP discipline to platform and capability development, ensuring work is broken into focused, high-value increments that reduce scope creep and accelerate learning. • Define the minimum viable version of new capabilities, including clear problem statements, success criteria, must-have requirements, and intentional exclusions. • Sequence platform investments in a way that delivers business value early while preserving the ability to scale, extend, and improve capabilities over time. • Push back on over-scoped requirements, premature complexity, and edge cases that should not block initial delivery. • Partner with Engineering to balance speed, scalability, maintainability, and iteration when defining MVP scope and future enhancement paths. • Lead product discovery and requirements definition across cross-functional stakeholders, including Engineering, Product Operations, Operations, Client Success, Commercial, Support, Data, Analytics, and implementation teams. • Drive clarity around what should be built, why it matters, what problem it solves, how it should work, and how success will be measured. • Support the migration from legacy platforms to the new platform by identifying capability gaps, sequencing migration priorities, reducing dependency on legacy workflows, and ensuring continuity for clients and internal teams. • Partner with Product Operations and Operations to ensure new platform capabilities are operationally ready, supportable, and scalable. • Partner with Support and Client Success to identify recurring product friction, production issues, workflow gaps, and opportunities to improve platform stability and usability. • Create stronger product discipline around requirements quality, backlog readiness, prioritization, release planning, and cross-functional decision-making. • Use Jira and Confluence effectively to create visibility into roadmap priorities, backlog readiness, sprint/release scope, dependencies, decisions, risks, and delivery progress. • Establish strong Jira and Confluence discipline across the Product Management team, ensuring product work is well structured, well documented, and easy for Engineering and stakeholders to understand. • Act as a true player-coach by leading the Product Management team while also directly contributing to discovery, requirements definition, backlog refinement, prioritization, and delivery execution.

Job Requirements

  • 8–12+ years of product management experience, including experience leading technical, platform, SaaS, data, workflow, or enterprise product capabilities.
  • 3+ years of people leadership experience preferred, especially managing Product Managers or Product Owners.
  • Experience leading product roadmap planning, requirements definition, prioritization, and execution in partnership with Engineering.
  • Strong technical fluency and ability to work credibly with Engineering, Architecture, Data, Analytics, QA, and technical stakeholders.
  • Experience building or modernizing platform capabilities, configuration-driven products, workflow-based products, data-driven products, or multi-tenant SaaS products.
  • Experience migrating from legacy platforms, reducing technical/product debt, or modernizing product capabilities.
  • Strong discipline around MVP definition, scope control, and iterative delivery.
  • Ability to break complex platform capabilities into thin slices that deliver measurable value without overbuilding.
  • Comfortable saying no, not yet, or later when scope expands beyond the highest-priority problem.
  • Experience sequencing product work across MVP, fast follow, future enhancement, and longer-term platform investment.
  • Ability to balance stakeholder expectations with technical feasibility, platform strategy, and delivery focus.
  • Deep fluency with Jira and Confluence, including experience managing epics, stories, acceptance criteria, backlog structure, release scope, product documentation, and decision records.
  • Strong player-coach mindset with a willingness to roll up your sleeves and work directly alongside Product Managers, Engineering, and cross-functional teams.
  • Experience improving product execution discipline through better backlog hygiene, requirements quality, documentation, prioritization, and delivery visibility.
  • Comfortable moving between strategic leadership and hands-on product work.
  • Strong ability to coach PMs while also personally contributing to complex, ambiguous, or high-priority product work.
  • Not afraid to get into the details when the team needs clarity, momentum, or stronger product judgment.
  • Ability to translate complex business, operational, client, and technical needs into clear product requirements and prioritized delivery plans.
  • Strong understanding of Agile product development and experience managing product work through discovery, refinement, build, release, and post-launch measurement.
  • Strong prioritization skills with the ability to balance client needs, business impact, technical complexity, operational risk, and long-term platform strategy.
  • Ability to lead through influence across Product, Engineering, Operations, Product Operations, Support, Client Success, Commercial, Data, and leadership.
  • Excellent written and verbal communication skills, including the ability to explain product tradeoffs, technical constraints, roadmap decisions, and delivery risks to executive and non-technical audiences.
  • Comfortable working in ambiguity and creating structure where ownership, requirements, workflows, or priorities are unclear.
  • Healthcare, health plan, payer technology, member engagement, surveys, rewards/incentives, care management, or regulated B2B SaaS experience preferred.

Benefits

  • 4+ weeks PTO, Summer PTO, and unlimited Health & Wellness PTO
  • Competitive benefits package including: medical, dental, vision, disability, FSA, HSA, pet insurance, and more
  • Generous 401k program with company match
  • Company paid parental leave
  • Work-life harmony
  • $1,000 employee referral bonus program
  • Fully remote & hybrid working models with office locations in Minneapolis, MN & Birmingham, AL

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