• Oversee performance, growth, and development of a prominent high tech account • Lead the conceptualization and negotiation of new Global Commercial Framework • Develop innovative strategies to improve profitability and reduce commercial risk • Drive innovation for all commercial aspects, business reporting, proposals, etc. • Responsible for account P/L • Lead the Business Management team within the Customer GCM account

• Consultative Selling & Strategic Account Planning • Uncover customer pain points, business goals, and operational needs. • Map solutions to outcomes that drive ROI, efficiency, and compliance. • Develop and execute multi-quarter account plans for growth and retention. • Engage and influence decision-makers across clinical, IT, and financial functions. • Technical & Product Knowledge • Understand healthcare IT ecosystems and SaaS integrations (e.g., EHR, HL7, FHIR). • Confidently demo products and address technical, compliance, and workflow questions. • Anticipate client concerns on onboarding, change management, and data migration. • Emotional Intelligence & Relationship Building • Act as a strategic partner to customers, ensuring continued satisfaction and renewal. • Collaborate with internal teams—Customer Success, Product, Marketing, and Legal—to deliver an exceptional customer experience. • Represent the voice of the customer to internal stakeholders to inform product and process improvements. • Communication & Negotiation Skills • Tailor messaging to diverse audiences, from clinical champions to C-suite executives. • Use storytelling, success metrics, and case studies to articulate Provation’s differentiated value. • Navigate complex negotiations with integrity and alignment to business objectives. • Data-Driven Decision Making & CRM Proficiency • Maintain disciplined pipeline management and CRM accuracy to ensure visibility and forecast reliability. • Leverage analytics and engagement data to prioritize opportunities and guide strategic action. • Consistently meet or exceed quarterly and annual sales targets. • Forecast Accuracy • Provides accurate, timely forecasts aligned with corporate expectations and visibility to leadership.

• Drive standardized delivery frameworks for global consistency and scalability • Innovate with tools, automation, and AI to optimize service delivery and performance • Align practices with business goals to drive revenue, profitability, and customer satisfaction. • Build long-term client relationships by aligning services with their needs • Develop strategic partnerships for integrated service delivery • Enhance client satisfaction through feedback and proactive improvements. • Manage Professional Services P&L for timely, high-quality delivery and cost efficiency • Optimize resource planning, project management, and performance tracking tools • Collaborate with Sales and Pre-Sales to support sales and identify growth opportunities. • Lead hiring to build high-performing Professional Services teams • Develop enablement programs for consistent and effective team delivery • Foster a culture of accountability, innovation, and continuous improvement.

• Lead the development and strategic deployment of HEOR evidence, economic models and resources to support US payer and health system engagement, including training and partnership with Market Access, Field Medical, and Sales Leadership • Gather IDN and payer insights around evidence requirements to ensure differentiation of BridgeBio therapies • Provide strategic input into HEOR real world evidence, study design and execution to ensure relevance for US population health decision-making • Lead development of AMCP Dossiers, Budget Impact Models and other economic tools to support the commercialization of BridgeBio therapies • Lead external collaborations with KOLs and Centers of Excellence to drive evidence generation, publications, and credibility with payer and health system leadership • Conduct HEOR advisory boards and market research as needed to understand evolving evidence requirements and gaps for payers and IDNs in assigned therapeutic areas • Collaborate with Head of HEOR and Market Access colleagues in ICER assessments and responses related to assigned