Role Description The Order Fulfilment Department currently has a vacancy for a Contact Agent reporting to the Fulfilment Team Manager, who will be responsible for maintaining smooth and efficient processes while providing outstanding customer service. This position requires someone who values strong working relationships with customers and suppliers and can intuitively identify and respond to customer needs before they arise. Qualifications - Excellent verbal and written communication skills (English) - Customer focused - Attention to detail - Ability to work under pressure & manage several priorities at a time - Good communicator - Being courteous and professional at all times - Ability to up-skill and learn independently - Ability to work independently and in a team - Grade 12 - At least 2-3 years' experience in a Customer Service/Call Centre environment - Strong customer service skills - Strong telephone etiquette - Live Chat experience - MS Office (Excel, Word and Outlook) experience will be advantageous Requirements - ISP experience will be advantageous - Being tech savvy is not a must, but it will definitely be an advantage Benefits - Fully Remote work environment - No need to go into the office; you can work from just about anywhere - Partnership with a shared office/workspace called Workshop 17, covering the cost of access to any of their branches around the country - Provision of all necessary tech equipment needed for a remote office: Laptop, monitor, and headset - Free connectivity provided

Role Description We are looking for an experienced Data Analyst/Engineer to join our team. In this role, you will: - Develop self-service dashboards - Build data models - Monitor key product features - Collaborate with cross-functional teams to drive impactful decisions This role offers an opportunity to work with large datasets, optimise analytical processes, and influence product growth with meaningful data insights. Qualifications - 4+ years of experience as a BI/Data Analyst or Data Engineer - Hands-on experience with data warehousing and ETL pipelines - Advanced knowledge of SQL - Hands-on experience with AWS (Athena, Redshift) - Good written and spoken English Requirements - Experience with AI agents (nice to have) - Computer science fundamentals (nice to have) - Knowledge of Python (nice to have) - Hands-on experience with QuickSight, Tableau or PowerBI (nice to have) - Good knowledge of statistics and probability theory (nice to have) Benefits - The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member - Competitive compensation and perks - Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company - Gig-contract - 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation - Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves - Medical insurance is provided from day one. Sick leaves and medical leaves are available - Remote working mode is available within Ukraine only - Free meals, fruits, and snacks when working in the office

• Be the analytical lead embedded across four product teams • Translate product hypotheses into measurable analytical questions • Design and evaluate experiments and A/B tests • Monitor product performance and surface early signals of impact • Build decisioning frameworks and maintain success metrics • Collaborate with functions on shared models and KPIs

Role Description Seeking Alpha is looking for a Market Data Analyst to join our dynamic Data Team. In this role, you will be responsible for designing, building, and maintaining cross-vendor data through systematic quality checks, data pipelines, and exploring new data opportunities, all while ensuring the highest standards of accuracy for our platform. We need a high-ownership professional who is deeply inquisitive and learns fast enough to master our complex back-end systems. You must be highly familiar with corporate actions (dividends, splits, earnings, etc.) and their impact on market data. If you have extensive financial data experience, love driving projects independently with minimal handholding, and thrive on optimizing data infrastructure, we want to hear from you. What You'll Do - Data QA Methodology: Drive Quality Assurance testing for market data tasks. Set the gold standard in QA processes and methodology, moving far beyond a "box-checking" approach to ensure absolute data integrity. - Advanced Data Support: Provide white-glove service for complex support data escalations. Handle financial data inquiries ranging from basic stock chart investigations to complex cases involving detailed questions around historical fundamental data statements and financial metrics/ratios. - Cross-Functional Collaboration: Partner with Product Management and engineering teams using JIRA to track, prioritize, and independently solve a significant number of outstanding data errors, driving cases and projects to efficient conclusions. Requirements - 5-7 years of working experience within the financial industry, with a focus on Equities data including Fundamentals, Estimates, Market Data, etc. - Highly experienced in designing and developing QA processes for financial data. - General exposure and interest in quantitative and systematic financial modeling. - Technical ability to work with Data Feed and API products, including working SQL query knowledge and data transformation scripting in Python is a plus. - Experience with one of the major financial data vendors, either as an employee or a client (S&P, Factset, Bloomberg, etc.). - General understanding of Product Management principles and processes, and experience as a detailed and highly organized JIRA user. - Ability to understand Big Picture Strategy while still being able to deliver on very detail-oriented and potentially complex data quality tasks. - Excellent problem-solving abilities and a customer-centric mindset – you love to give good service to our internal and external customers. - Able to prioritize and solve a significant number of outstanding data errors independently and drive cases and projects to conclusions efficiently across teams. - Fluent English - a must. Working Terms - Location: Remote work from India. - Hours: Monday – Friday, 11:00 AM – 8:00 PM IST.