Role Description This position is a team member of the CannAmm Booking Team and will be responsible for end-to-end booking and resulting processes as well any administration work that can be prepared/completed throughout the evening and overnight shift. The After Hours Attendant will interact with front-line staff of other functional groups within CannAmm including the Booking, Resulting, Client Care teams, and Collection Site Services. The position is that of a front-line-facing CannAmm employee who will be interacting consistently with company representatives, donors, and collectors. Qualifications - High School diploma - Bilingualism is an asset. - Must be highly motivated and self-directed, adaptable to new and changing situations. - Excellent organizational, planning, and prioritizing skills. - Computer/Data Entry knowledge. - Proficient with Cantrak. - Excellent oral and written communication skills including a good command of the English language. - Strong interpersonal skills demonstrating tact and diplomacy. - Must work effectively and professionally under minimal supervision. - Proficiency in using computer systems and software to access relevant information. Requirements - Handle inbound/outbound calls to coordinate after hours testing requests. - Notate and document all call information according to standard operating procedures. - Use all override permissions to ensure efficient and accurate bookings. - Action A&D web booking requests that can be actioned during the overnight shift. - Responsible for reviewing the custody and control form and the breath/saliva alcohol form. - Data and Result Entry, Post Accident Reporting. - Sorting paperwork received in fax and group inbox. - Scheduling and result entry of lab-based testing, alcohol tests, and Express tests. - Completion of corrective actions for errors identified on paperwork. - Troubleshoot problem bookings to ensure that any issues are resolved. - Provide guidance to collectors located at Internal or 3rd Party Collection Sites. - Action emails that pertain to following account changes. - Provide excellent Customer service and Professionalism. - Maintain thorough knowledge of all A&D booking and resulting processes. - Maintain a low error rate. - Reliable attendance and prompt arrival to scheduled shifts. - Other Duties as assigned by the Manager/Supervisor. Benefits - Join an award-winning "Top Employer" with meaningful and impactful career opportunities. - Access a health and wellness benefits program that supports you and your loved ones. - Grow and thrive with a dynamic, successful company through internal mobility opportunities. - Invest in your future through RRSP match benefits and an employee stock purchase program. - Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.

Role Description The Enrollment Representative will create and maintain membership records and assist internal departments with eligibility inquiries and pharmacy eligibility. - Verifies enrollment status, makes changes to records, researches, and resolves enrollment system rejections, addresses a variety of enrollment questions and/or concerns received by phone or mail. - Ensures accuracy and timeliness of the membership and billing function. Responds to inquiries concerning enrollment processes. - Determines eligibility and applies contract language for each case assigned. - Performs error output resolution for eligibility and processes error discrepancy list, bills, collects premiums, and reconciles payments. - Completes numerous data entry elements, including creating and maintaining membership records. - Reviews workflows related to daily and weekly enrollment incremental files, election forms, and master file maintenance to provide complete membership records. - Develops and maintains positive customer relations and coordinates with various functions within the company such as Claims, Provider Relations, Customer Care, and Utilization Management to ensure customer requests and questions are handled appropriately and in a timely manner. - Verifies member records for other insurance coverage through phone calls, questionnaires, provider inquiries, and claims to optimize savings to the health plan. - Meets daily goals of workflow completion and timeliness standards to provide accurate system data essential to operational functions for all Commercial and Medicare Advantage membership populations. Qualifications - High school diploma or GED. - Knowledge or previous experience in healthcare or medical insurance environment preferred. Requirements - Knowledge of Microsoft software programs including Word, Excel, and PowerPoint. - Proven ability to work independently or as a member of a team. - Excellent communicator (both orally and in writing), with the ability to explain the program offered in an informational, influential, concise, and personable manner. - Articulate a warm and professional etiquette when speaking on the phone with the members. - Possess a high-quality of data entry skills and efficiency in Microsoft Office, Word, and Excel. - Possess an aptitude for multitasking, attention to detail, and ability to handle stressful situations. - Ability to use critical thinking and decisive reasoning to determine the best course of action in their research. Company Description As an industry leader, Global Health is an Oklahoma Based HMO covering individuals in all 77 counties. We aspire to be the employer of choice in our industry, attracting and retaining a highly talented workforce. Our passion is Genuine Care and Optimal Health for the members we serve. We are unique by providing high touch, high value and a partnership to our members. We go above and beyond to provide personalized, engaging, and responsive services to our members. We work hard to offer affordable health insurance coverage with the benefits people truly want and need. It is our hope to be more than just a health insurance company; we want to be long-term partners with our members. We are looking for future employees who exude our core values of taking accountability through Ownership, being Driven, Innovative and who have a passion for continuous Learning.

Role Description Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate IV is responsible for scheduling complex, and specialized procedures (i.e. Surgery, IR, Recurring services) and coordinating multiple resources for patient services. Qualifications - H.S. Diploma or General Education Degree (GED) Required - 3 years of related customer facing healthcare experience with at least one year scheduling or preregistering patients Required - 2 years of experience demonstrating proficiency in scheduling OR preregistering patients within basic services Preferred Company Description Piedmont Healthcare Corporate

Role Description We are hiring new Seasonal Call Center Representatives! This is a temporary position with a flexible schedule, running from mid-August to late December, with the possibility of extension into early next year or conversion to a permanent position based on performance and business needs. - Handles incoming customer calls, places orders, answers questions, and promotes products and/or services; striving for total customer satisfaction with each interaction. - Responsible for answering incoming customer calls, taking orders, utilizing company policies and resources to solve customer issues, promoting products and/or services, and directing calls to the managerial team when necessary. - Engages with customers and is always ready to offer information on merchandise and services. This is a CR-based position. To be considered, please be aware that you must be legally authorized to work in Costa Rica. Qualifications - English Level: C1 (advanced verbal and written) - Strong listening skills - Customer Service oriented (respectful, friendly, proactive, courteous, etc.) - High attention to detail - Ability to make decisions quickly - No specific career is required - No experience required (Call Center experience is a plus) Requirements - Employees need to be able to work between 20-29 hours per week during low season. - During peak, there could be an option to extend the number of working hours. Benefits - Extraordinary employee experience - Flexible schedule - Remote first = Work from home anywhere in Costa Rica (we provide all the required equipment) - L.L.Bean employee discount - Company doctor - Employee Assistance Program (EAP)