CVS Health logo
CVS Health

CVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca

Analyst, Capacity Coordination

Location

United States

Posted

1 day ago

Salary

$21 - $45 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Analyst, Capacity Coordination

CVS Health

Role Description As an Analyst, Capacity Coordination, you will support the Capacity Execution team's workflows and administrative activities. You will help translate clinician availability into high-throughput capacity by supporting precise assignment, prioritization, and readiness monitoring. Your goal is to ensure the network can meet fluctuating demand at regional, market, and Metropolitan Statistical Area (MSA) levels. This role carries core responsibility for data gathering and organization, executing and reviewing analytical reports, and upkeep of daily, weekly, and monthly artifacts that track progress to goals. You will require a high level of adaptability to pilot new intra-organizational processes and utilize tools to ensure we maintain business continuity and exceed our core business and client objectives. The position requires strong attention to detail, robust critical thinking skills, excellent organizational capabilities, and a deep commitment to delivering the highest level of service to those we work with. This role reports directly to the Manager, Capacity Management. Roles and Responsibilities - Own Clinician Availability: Proactively communicate with key stakeholders to obtain, verify, and document clinician schedules within your assigned region for up to 2-3 months concurrently. - Ensure Precise Assignment: Conduct quality assurance audits across multiple platforms and internal tools to ensure all available capacity is accurately logged, and strategic assignments are entered according to operational plans. - Drive Strategic Alignment: Master the breakdown of client memberships, core business objectives, and deployment tools to maximize throughput and hit corporate performance targets. - Track Utilization & Network Health: Compile, clean, and organize Network Rosters, utilizing advanced reporting tools while assisting cross-functional teammates to inform strategic placement upon request. - Maintain Operational Rigor: Collaborate closely and regularly with team members to ensure consistency in best practices, timeliness, professional communication styles, and mutual accountability toward exceeding client objectives. - Resolve Deployment Obstacles: Support strategic triage efforts and coordinate with stakeholders as required to address and eliminate assignment barriers. Qualifications - Bachelor’s Degree in Business, Operations Management, Supply Chain, Information Technology, Logistics or other related field. An equivalent combination of professional experience and training may be considered instead of a formal degree. - Minimum of 3 years of successful relevant work experience, preferably in capacity management, productivity optimization, or administrative support in these areas. - High proficiency in computer/data work tools; especially Microsoft Excel, Google Sheets, and PowerBI. Preferred Qualifications - A high level of adaptability to new processes and a deep commitment to maintaining business continuity through execution and mutual accountability. - An ability to gain trust and credibility through execution and accountability. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $44.99. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility. Application Information We anticipate the application window for this opening will close on: 06/30/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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