• Liaise and interact with business analysts and client user teams to ensure a correct understanding of reported issues or service requests; • Plan and coordinate the execution of service requests with the development team; • Provide ongoing feedback to client users on the progress of tickets and service requests; • Perform unit and integration testing when necessary to ensure deliverables meet the validated scope; • Propose and lead process improvement and risk mitigation initiatives; • Evaluate and analyze user requests through testing and diagnostics of potential faults and impacts to ensure system stability; • Handle incidents submitted by client users related to SAP modules.

• Senior SharePoint Consultant (Part-time) to work on building and evolving corporate solutions using SharePoint • Ensure an intuitive experience aligned with UI/UX best practices • Develop and structure the entire system, including automated flows, processes, and components that meet business and governance requirements • Propose continuous improvements to drive operational efficiency and increase platform user productivity

Role Description We are growing our team and seeking motivated individuals who enjoy helping others, learning new skills, and creating positive customer experiences. As a Travel Program Advisor, you will assist clients with exploring travel opportunities, coordinating vacation plans, and identifying travel solutions that align with their interests and goals. This remote opportunity offers flexibility, professional development, and the ability to work from virtually anywhere with a reliable internet connection. Whether you're looking for a new career path, supplemental income, or a flexible work-from-home opportunity, training and support are available to help you succeed. Responsibilities - Consult with clients to understand their travel preferences, priorities, and vacation objectives - Research destinations, resorts, cruises, guided tours, accommodations, and transportation options - Present travel recommendations tailored to individual interests and budget considerations - Assist with trip coordination, reservation requests, and itinerary organization - Communicate with clients through phone, email, and online communication platforms - Review travel details and confirmations to help ensure accuracy - Maintain organized client records and travel documentation - Stay informed on supplier programs, destination updates, and promotional opportunities - Provide ongoing support throughout the planning and booking process - Participate in virtual training programs and continuing education opportunities Qualifications - Strong communication and relationship-building abilities - A professional, service-focused mindset - Excellent organizational and time-management skills - Confidence working with digital tools and online systems - The ability to manage tasks independently in a remote environment - Strong attention to detail and problem-solving abilities - A willingness to learn and adapt to new processes - Reliable internet access and basic computer proficiency Requirements - Must be at least 18 years of age - Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other approved locations - Ability to work independently in a remote setting Benefits - Fully remote opportunity - Flexible schedule options - Comprehensive onboarding and training program - Ongoing mentorship and leadership support - Personal travel booking website - Access to industry suppliers, booking platforms, and travel resources - Travel-related incentives and exclusive perks - Professional growth and advancement opportunities - Supportive and collaborative team culture - Continuous learning within a dynamic and growing industry

Role Description We're seeking motivated and customer-focused individuals to join our expanding remote team as Travel Account Consultants. This opportunity is ideal for those who enjoy working with people, providing personalized support, and helping clients turn vacation ideas into well-planned travel experiences. As a Travel Account Consultant, you'll serve as a trusted resource for clients throughout the travel planning process. From discussing destination possibilities to coordinating reservations and trip details, you'll help ensure every experience is tailored to each client's unique preferences. No prior travel industry experience is required. We provide comprehensive training, ongoing mentorship, and the tools needed to help you succeed. What You'll Do - Build and maintain positive relationships with new and existing clients - Learn about travelers' interests, budgets, and vacation objectives - Research destinations, resorts, cruises, tours, and travel packages - Present customized travel options based on client needs and preferences - Assist with coordinating reservations through approved supplier partners - Review itineraries, confirmations, and travel information for accuracy - Communicate professionally through email, phone, and online platforms - Maintain organized client records and booking documentation - Stay informed on travel trends, supplier promotions, and destination updates - Participate in ongoing training, workshops, and professional development opportunities Qualifications - Enjoy helping people and building long-term client relationships - Have strong written and verbal communication skills - Are organized, dependable, and detail-oriented - Feel comfortable learning new software and online tools - Can manage responsibilities independently in a remote environment - Possess strong problem-solving and customer service abilities - Have reliable internet access and basic computer skills - Are eager to learn and grow within a dynamic industry Requirements - Must be 18 years of age or older - Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other regions - Ability to work remotely with minimal supervision Benefits - Fully remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and team support - Personal travel booking website - Access to supplier partnerships and industry-leading resources - Travel-related incentives and exclusive benefits - Professional growth and advancement opportunities - Supportive and collaborative team culture - Continued education within the travel and hospitality industry