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Sales Operations Product Manager
Location
Alabama + 16 moreAll locations: Alabama | Arizona | California | Colorado | Illinois | Louisiana | Nevada | New York | North Carolina | Oregon | Massachusetts | Michigan | Missouri | Texas | Utah | Virginia | Washington
Posted
108 days ago
Salary
0
Seniority
Senior
Job Description
Sales Operations Product Manager
Switch
• Own the Salesforce product roadmap and prioritize enhancements aligned with business goals. • Manage the Salesforce production environment, including configuration, releases, and performance monitoring. • Lead and develop a team of Salesforce Administrators and Data Analysts. • Establish data governance standards to maintain data accuracy and long-term integrity. • Oversee user access controls, permission reviews, and annual audit processes. • Implement and monitor compliance controls aligned with SOX, GDPR, CCPA, and internal policies. • Partner with Sales, Marketing, Engineering, and Finance to gather requirements and deliver system improvements. • Translate stakeholder needs into clear product specifications and development priorities. • Track platform performance using defined metrics and implement improvements based on results. • Ensure Salesforce configurations meet accessibility standards and support inclusive user experiences. • Identify risks within the CRM ecosystem and implement mitigation plans.
Job Requirements
- 5+ years of experience in CRM product management, sales operations, or related roles.
- Experience managing Salesforce or similar enterprise CRM platforms.
- Experience supervising technical or analytical team members.
- Working knowledge of data governance, access control frameworks, and compliance requirements such as SOX, GDPR, or CCPA.
- Experience translating business requirements into system solutions.
- Strong analytical and communication skills.
- Preferred: Salesforce certifications.
- Experience with Tableau, Smartsheet, or JIRA.
- Agile project management certification.
- Experience in B2B sales environments.
- Masters degree in a related field.
Benefits
- Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
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