Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
Director, Product Management
Location
United States
Posted
3 days ago
Salary
$160K - $180K / year
Seniority
Lead
No structured requirement data.
Job Description
Director, Product Management
Conduent Commercial Solutions, LLC
Role Description The Director, Product Management (Mid-Market) is a strategic leadership role responsible for driving enterprise-wide transformation initiatives that accelerate growth, strengthen client-centric capabilities, and enhance market competitiveness within the mid-market segment. - Build, scale, and evolve the organization’s mid-market presence. - Partner with senior leadership and cross-functional teams to design and execute transformation programs. - Translate market insights, client needs, and emerging trends—including AI-driven capabilities—into actionable initiatives. Responsibilities - Lead a portfolio of mid-market-focused transformation initiatives, focusing on revenue growth, scalability, and client engagement. - Translate market trends, competitive intelligence, and client insights into actionable programs. - Partner with senior leadership to define and execute a mid-market growth roadmap. - Develop and enable sales and market-facing teams with differentiated messaging and value propositions. - Identify and integrate AI-driven capabilities and digital innovations into mid-market solutions. - Drive alignment between product, delivery, and sales organizations. - Manage strategic vendor and ecosystem partnerships. - Establish and track KPIs tied to mid-market growth and transformation outcomes. - Influence senior stakeholders and lead cross-functional teams. Qualifications - 10+ years of experience in transformation, operations, strategy, or growth-focused roles within enterprise environments. - Proven ability to lead cross-functional transformation initiatives. - Demonstrated success building, scaling, or expanding solutions within the mid-market segment. - Experience in BPO, CX services, shared services, or transaction-processing environments preferred. - Strong understanding of market dynamics, client expectations, and emerging trends (including AI). - Bachelor’s degree required; advanced degree a plus. - Experience supporting mid-market growth strategies with a strong emphasis on sales enablement. - Background in consulting, commercial strategy, or enterprise transformation roles. - Experience integrating AI, analytics, or digital capabilities into client solutions. - Experience managing vendor and partner ecosystems within a technology or services-driven environment. Requirements - Flexible working conditions, including remote work and flexible working hours. Benefits - Health and Welfare Benefits starting on the first day of employment. - Retirement Savings support. - Employee Discounts on a vast selection of merchandise and services. - Career Growth Opportunities with access to a vast portfolio of businesses. - Training with access to award-winning learning platforms. - A great work environment with recognition for diversity efforts.
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