• Provide procedural support to new users to promote safety and effective progression through their learning curves • Support training activities to include in-services, training labs, attend first case series and development of teams and programs • Become a clinical expert in the pulmonary oncology space • Work alongside ESR’s to collaborate with senior hospital staff and key physicians in the development and execution of a plan to effectively integrate Ion® at new customer sites, ensuring ongoing commitment to and utilization of the system • Facilitate critical user and procedural data capture to create effective QTI and benchmarking metrics • Collaboration with daVinci local sales teams to ensure consistent alignment and communication with internal and external stakeholders • Responsibly manage administrative tasks, SFDC management, submission of expense reports, etc.

• Take sales calls and Zoom meetings with potential clients. • Follow the client’s preferred call style; it is at their discretion, not ours. • Maintain sales blocks Monday through Friday for at least one hour per day (e.g., two potential sales calls; calls are not guaranteed). • Take detailed sales notes and log them appropriately. • Demonstrate strong interpersonal communication skills, showing open-mindedness and curiosity across a variety of personalities. • Be comfortable taking Zoom calls with minimal distractions, a presentable background, and a professional appearance and demeanor. • Communicate company processes accurately without overpromising, while still enthusiastically selling the mission and service. • Confidently manage conversations with potential clients from initial contact through to a signed contract. • Learn and operate within HubSpot. • Understand that we will not offload a current client if you take on this role. • Communicate proactively about call conflicts within a reasonable timeframe.

• Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff. • Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs. • Identify and address customer questions, concerns, and objections with advanced selling skills. • Develop deep knowledge of customers, practices, and local/regional market trends; apply this insight to business planning. • Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget. • Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison between customers and Acadia for access-related questions. • Collaborate with sales management, territory teammates, and cross-functional partners (e.g., managed markets, marketing, operations, training) to address business needs. • Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives. • Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects. • Maintain compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.

Role Description The Contract Sales Director is responsible for the development and execution of the Contract Sales & Innovation Strategy for assigned Contract accounts to successfully sell and promote Company product innovation, industry leadership, and capabilities. This position is also responsible for developing the customer’s diverse touch points (purchasing, product development, global sourcing, packaging, etc.) with the goal of strengthening relationships while improving the planning process. - Deliver assigned sales objectives and plans. - Grow assigned contract accounts through new department and category growth initiatives. - Strengthen assigned contract accounts’ e-commerce penetration and online content quality metrics. - Create new items and promotional plans with assigned contract accounts and other e-commerce opportunities. - Act as the direct sales contact for day-to-day business. - Develop consultative customer relationships and communicate customer business issues as indicated. - Identify and develop growth opportunities for strategic accounts. - Create and present customer business overviews to identify key new item opportunities. - Work in tandem with product management to secure new business opportunities. - Own and oversee M.A.P.S. (Merchandising, Assortment, Pricing, and Shelving) processes. - Own and coordinate e-commerce deployment of sales collateral and marketing initiatives to drive sales. - Perform and report regular retail surveys to understand competitive market, pricing, and stock keeping unit (SKU) opportunities. - Create business case for new item development to include Research & Development (R&D) needs, pricing, volumes, and substantiation, and understanding nuances of product substantiation and stability. - Lead customer engagement initiatives; follow up on development and next steps with product management. - Lead ideation and solutions when customer problems or issues surface. - Review all customer contracts and provide analysis and recommendations. - Execute new item setup paperwork for flawless commercialization process with assigned customers. - Collaborate with retail counterparts to identify trends and growth opportunities. - Work closely with plant staff to serve the customer, including participating in Operations planning calls. - Provide customer forecast signals to internal team to support forecasting and planning. - Prepare data for monthly report recap and other regular reports. - Must be able to travel up to 50%. Qualifications - Bachelor’s degree in business or related field. - 10 years’ sales experience including consumer packaged goods (CPG) and leading sales efforts. - Experience presenting to senior-level leaders. - Prior Customer Resource Management (CRM) system experience. Requirements - Understanding of key principles of business management including forecasting, budgeting, and market projections. - Advanced analytical, retail math, written and verbal communication skills. - Strong leadership, presentation, reporting, communication, collaboration, negotiation, planning, problem-solving, organization, and sales skills. - Ability to lead cross-functional teams and thrive in a dynamic, fast-paced environment. - Proficiency with Microsoft Office including Outlook, Word, and Excel. - Ability to develop and maintain strong, productive relationships with internal and external customers. - Ability to manage multiple priorities with efficiency and accuracy. - Ability to creatively approach challenges and opportunities in a fast-paced, collaborative environment. - Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions. - Must have the ability to communicate effectively, both verbally and in writing, with internal staff and management. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, or procedure manuals. - Ability to effectively present information to senior-level leaders and respond to questions from groups of managers, clients, customers, and the general public. - Must be able to demonstrate practical problem solving and troubleshooting skills. - Ability to define problems, collect data, establish facts, and draw valid conclusions. Preferred Qualifications - Master’s degree in business administration or related field. - Prior nutraceutical, food or pharmaceutical industry experience. - Strong financial math and/or project management skills. Benefits - Medical, dental, and vision plans. - 401(k) with employer matching contributions. - Life insurance. - Paid time off. - Tuition reimbursement. - Paid sick leave in accordance with applicable law.