• Lead hospital site consulting initiatives based on observation and training designed to identify opportunities to implement da Vinci surgery best practice solutions in standardization, OR efficiency, staff training, cost containment, and access management. • Engage with Hospital Executives and Leadership teams on leadership and communication strategies to manage surgical service lines to ensure clinical and administrative teams are equipped to successfully establish and manage sustainable da Vinci Surgery programs. • In collaboration with commercial and other ecosystem teams, defines Genesis agenda for their region: prioritizes mandates and plans delivery of Genesis resources. • Conduct Genesis program initiatives with strategically targeted customers. • Manage complex, extended customer engagements involving multi-departmental collaboration and multi-faceted solutions. • Lead departmental and cross-functional projects to develop or improve Genesis processes, deliverables, and other material. • Promote collaboration with Genesis and cross functional teammates to establish and achieve Genesis implementation goals. • Onboard, coach, and mentor new and existing team members. • Report customer complaints to appropriate internal parties as they are discovered.

• Lead and support power plant conceptual design and capital project execution • Serve as the project focal point for owners engineer services for power plant new build projects • Perform electrical design, capital project oversite, and equipment selection • Support equipment specifications, vendor oversite, and commissioning activities • Translate project objectives into actionable plans that meet or exceed schedule and budget targets • Prepare for and lead client meetings and technical discussions • Provide field support (approximately 15-20%) for project execution

• Lead and support power plant conceptual design and capital project execution • Serve as the project focal point for owners engineer services for power plant new build projects • Perform mechanical design, capital project oversite, and equipment selection • Support equipment specifications, vendor oversite, and commissioning activities • Translate project objectives into actionable plans that meet or exceed schedule and budget targets • Prepare for and lead client meetings and technical discussions • Provide field support (approximately 15-20%) for project execution

Role Description - Lead and support client software implementations. - Ensure customer satisfaction by resolving questions, tracking issues, and escalating according to company guidelines. - Utilize and follow Aktion's methodology to achieve successful client implementation. - Proactively communicate with clients and team to achieve exceptional client satisfaction. Qualifications - Minimum 3-5 years of experience within one of the following Manufacturing ERP Software: - Acumatica (preferred) - Microsoft Dynamics - Epicor - Infor CSI/SyteLine, Visual - Manufacturing Industry experience preferred. - Demonstrated accounting/financial skill. - Bachelor's Degree in Accounting/Finance or equivalent work experience is preferred. Requirements - Work from home. - Mid-west preferred with travel up to 20-30%. - Salary Range: $80,000-$120,000. Benefits - This position offers a competitive salary, additional incentive, with the potential for performance-based bonus. - Aktion Associates offers a comprehensive benefits plan including an employer matching 401k plan. Company Description Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2025. We have a high-growth technical environment with a workforce of over 250 professionals. We have a two year growth initiative to build our total workforce to 350. The workforce is highly skilled and consists of application consultants, software engineers, and networking engineers located throughout the U.S and Canada.