• Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives • Support the regional CRDN sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans • Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products

• The Clinical Specialist, Quality Management & Training is a licensed clinical professional responsible for regulatory compliance, quality oversight, and workforce education across Utilization Management (UM), Case Management (CM), and Chronic Disease Management (CDM) programs. • Ensure compliance with state, federal, and accreditation requirements (e.g., HIPAA, CMS, NCQA, URAC, ERISA, as applicable). • Conduct internal and external audits of UM/CM/CDM processes and documentation; prepare audit files, findings, and corrective action recommendations. • Identify quality and compliance risks and collaborate with cross-functional partners on mitigation and resolution. • Develop, maintain, and deliver role-based training curriculum aligned to compliance standards, quality goals, and operational workflows.

• Supports the Deep Brain Stimulation (DBS) Therapy group in areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. • Conducts on-site education and/or consulting. • Supports field personnel in providing the best possible outcomes and service for Medtronic customers. • Participates in conventions, forums, and meetings to increase product awareness. • Works closely with the DBS Sales and Clinical teams to provide customer case coverage and sales support. • Serves as a technical resource to support sales of a specific medical product or solution. • Maintains current knowledge about assigned products and services as well as competitive products. • Proactively identifies needs and teaches a broader level of caregivers and account employees. • Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies.

• Responsible for primary clinical support in assisting sales representatives to develop new sales opportunities and accounts with physician and hospital accounts. • Provide technical expertise, product demonstrations, patient care, installation and maintenance of company products. • Develop and maintain relationships with physicians and staff at assigned clinical sites by providing a high level of service and responsiveness by providing ongoing education and clinical expertise regarding the use of the company’s products. • Serve as primary resource for clinical support including troubleshooting, programming, and patient follow-up for company products. • Develop and maintain business relationships with hospital personnel. • Visit customers and patients in a clinical environment.