An end-to-end revenue cycle services provider serving healthcare organizations for over 30 years.
Accounts Receivable Specialist 2
Location
United States
Posted
7 days ago
Salary
$18 - $21 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Accounts Receivable Specialist 2
Savista
Role Description The Medical Insurance Accounts Receivable Specialist 2 is responsible for ensuring the timely collection of outstanding government or commercial healthcare insurance receivables. - Verifies or obtains patient eligibility and/or authorization for healthcare services performed by searching payer web sites or client eligibility systems, or by conducting phone conversations with the insurance carrier or healthcare providers. - Updates patient demographics and/or insurance information in appropriate systems. - Conducts research and appropriately statuses unpaid or denied claims. - Monitors claims for missing information, authorization, and control numbers (ICN//DCN). - Researches EOBs for payments or adjustments to resolve claims. - Contacts payers by phone or through written correspondence to secure payment of claims. - Accesses client systems for information regarding received payments, open claims and other data necessary to resolve claims. - Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems. - Secures medical documentation as required or requested by third party insurance carriers. - Obtains billing guidelines and requirements by researching provider billing manuals. - Writes appeal letters for technical appeals. - Verifies accuracy of underpayments by researching contracts and claims data. - In the event of an authorization, coding, level of care and/or length of stay denial, prepares claims for clinical audit processing. - Supports Savista Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista business practices. Qualifications - High school diploma or GED. - At least two years of experience in healthcare insurance accounts receivable follow up, working with or for a hospital/hospital system, working directly with government or commercial insurance payers. - Experience identifying billing errors and resubmitting claims as well as following up on payment errors, low reimbursement and denials. - Experience reviewing EOB and UB-04 forms to conduct A/R activities. - Knowledge of accounts receivable practices, medical business office procedures, coordination of benefit rules and denial overturns and third-party payer billing and reimbursement procedures and practices. - At least two years of experience with accounts receivable software. - Experience navigating payer sites for appeals/reconsiderations, benefits verification and online claims follow up. - Demonstrated ability to navigate Internet Explorer and Microsoft Office, including the ability to input and sort data in Microsoft Excel and use company email and calendar tools. - Demonstrated experience communicating effectively with payers, understanding complex information and accurately documenting the encounter. - Ability to work effectively with cross-functional teams to achieve goals. - Demonstrated ability to meet performance objectives. - Productivity requirements are 45 claims per day/225 claims per week. Requirements - Experience with Epic, Meditech, Cerner, Invision, Paragon, Soarian, Collections Management or STAR. - Experience working with or for a hospital/hospital system with more than 150 beds. - Experience with both hospital (facility) and physician (pro-fee) A/R. Benefits - Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The compensation range is between $18 to $21. Specific compensation for the role will vary based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills. Company Description SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice
Related Guides
Related Job Pages
More Onboarding Specialist Jobs
Onboarding & Client Experience Agent
AILWith more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Role Description Empower Lives, Shape Futures, and Build Your Career – All From Home! AO Globe Life is thrilled to offer an exciting opportunity for individuals eager to launch their careers in a supportive and flexible work environment. We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. With comprehensive training, warm leads, and no overhead expenses, we’re here to set you up for success every step of the way. As a Remote Entry-Level Managing Agent, you will: - Engage with Members: - Make daily phone calls to our extensive member database to understand their financial needs and provide tailored solutions. - Deliver Expert Guidance: - Analyze members’ financial situations and explain the advantages of additional benefits products with clarity and confidence. - Foster Relationships: - Maintain consistent communication with members throughout the application process, offering updates, answering questions, and resolving issues. - Support Active Policyholders: - Conduct policy reviews, assist with beneficiary changes, and guide members through claims processes. - Ensure Compliance: - Adhere to all legal regulations and ethical standards in the management and sale of life insurance policies. Qualifications - Excellent verbal and written communication skills. - Proficiency in computer use and relevant software applications. - Strong organizational and time management skills. - Self-motivation and attention to detail. - Sales experience (preferred but not required). - A competitive mindset with a natural sales acumen. - Exceptional problem-solving skills and critical thinking abilities. - Ability to work independently and as part of a team. - Receptive to feedback and eager to grow through coaching. Requirements - This position is open to U.S. residents and citizens only. - You must be physically located and legally authorized to work in the United States. Benefits - Unlimited Earning Potential: Achieve over $100K annually through uncapped commissions. - Flexibility: Work remotely with a schedule that works for you. - Warm Leads: Skip cold calling—our database provides qualified leads. - No Overhead Expenses: Focus on your success without added costs. - Incentives: Earn performance-based bonuses and awards. - Union Membership: Enjoy the benefits and support of OPEIU Local 277. Company Description For over 70 years, AO Globe Life has been a trusted organization dedicated to serving working families, veterans, and labor union members. As part of AO South, you’ll help enhance the lives of those who’ve dedicated themselves to others by providing tailored benefits programs and unparalleled support.
Role Description Looking for a way to earn income while helping others create unforgettable travel experiences? This remote opportunity is perfect for individuals interested in helping clients plan memorable vacations and personalized travel experiences. - Research destinations, resorts, cruises, and vacation options - Help clients explore travel experiences that match their interests - Coordinate travel details and itinerary information - Provide ongoing communication and client support - Stay informed on destination trends and travel updates - Assist with creating smooth and enjoyable travel experiences Qualifications - Strong people and communication skills - Organized with attention to detail - Must be a citizen of the US, UK, Australia, Spain, or Latin America - Access to a computer or smartphone Benefits - Flexible work environment - Training resources and ongoing support - Access to travel industry tools and education - Opportunity to develop destination knowledge and customer service skills - Independent and remote-based environment
Senior Client Success Specialist
InStridePartnering with businesses to create life-changing workforce education programs through a leading academic network.
Role Description InStride is currently seeking a highly motivated and driven Senior Client Success Specialist to join our team. This role will work hand in hand with our Senior Client Success Managers to support our major clients by focusing on the operational needs of our enrolled learners. This role will support the client success team to deliver on annual program targets while improving overall client satisfaction. - Drive an exceptional operational experience for clients by resolving learner challenges in a timely manner. - Work cross-functionally across InStride’s internal teams (e.g., Client Success, Learner Support, Product, Technology, Marketing) and external partners (Clients and Academic Partners). - Identify learner escalation trends and surface feedback to enhance InStride’s internal processes. - Provide learner escalation support for clinical programming and support other strategic client needs. - Grow into an independent client success manager role over time. Qualifications - 2+ years of experience in customer success and/or client services role, particularly in technology-enabled services. - Customer-first mentality with a focus on building and nurturing strong, lasting relationships. - Strong analytical and problem-solving skills. - Detail-oriented and able to manage multiple priorities with a high degree of autonomy. - Experience using generative AI tools to identify trends and improve documentation. - Excellent independent judgment and decision-making skills. - Outstanding interpersonal, verbal, and written communication skills. - Experience in ticketing systems like Zendesk and Jira is a plus. - Flexible and willing to travel as needed (up to 10%). Requirements - Exceptional ability to build trust and foster long-term partnerships. - Strong investigative skills to diagnose complex learner issues. - Demonstrated ability to improve operational efficiency and identify recurring trends. - Skilled at delivering clear, concise guidance to stakeholders. - Ability to collaborate with generative AI to enhance operational excellence. Benefits - Eligible to enroll in 2,800+ online certificate and degree programs through the Step Forward program, covering tuition upfront. - 401(k) plan with company match. - Flexible vacation policy. - Paid family leave. - Best-in-class health care benefits. - And more! Company Description InStride is a human capital management company that helps organizations retain talent, upskill employees, and fill critical workforce roles through education programs. By breaking down barriers to learning, fostering career growth aligned with organizational goals, and simplifying program management, InStride delivers lasting impact. - Partnering with forward-thinking companies like Labcorp, Adidas, and SSM Health. - Driving meaningful social and business outcomes by providing access to life-changing education.
• Gestión de CRM y workflows • Administrar y mantener actualizado el CRM (HubSpot) • Gestionar contactos, pipeline y oportunidades • Asegurar seguimiento constante a leads y clientes • Apoyar procesos de captura de leads y onboarding • Documentar y organizar procesos internos • Mantener sistemas estructurados de información de clientes y proyectos • Identificar oportunidades de mejora en workflows • Hacer seguimiento a tareas, tiempos y entregables • Apoyar la organización de proyectos de consultoría y otras iniciativas • Asegurar el cumplimiento de deadlines • Apoyar la comunicación con clientes (emails, follow-ups) • Coordinar reuniones y agendas • Mantener la documentación de interacciones actualizada • Apoyar procesos básicos de facturación • Asistir con tareas administrativas en herramientas como QuickBooks • Realizar ajustes básicos en presentaciones o materiales (Canva) • Apoyar el uso de herramientas de IA para mejorar procesos y documentación


