Operations/Client Onboarding Coordinator, Inglés C1

Onboarding SpecialistCustomer SuccessFull TimeRemoteJuniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Colombia

Posted

8 days ago

Salary

$3,400K - $3,600K / month

Seniority

Junior

Associate Degree1 yr expSpanishEnglish

Job Description

Operations/Client Onboarding Coordinator, Inglés C1

Solvo Global

• Gestión de CRM y workflows • Administrar y mantener actualizado el CRM (HubSpot) • Gestionar contactos, pipeline y oportunidades • Asegurar seguimiento constante a leads y clientes • Apoyar procesos de captura de leads y onboarding • Documentar y organizar procesos internos • Mantener sistemas estructurados de información de clientes y proyectos • Identificar oportunidades de mejora en workflows • Hacer seguimiento a tareas, tiempos y entregables • Apoyar la organización de proyectos de consultoría y otras iniciativas • Asegurar el cumplimiento de deadlines • Apoyar la comunicación con clientes (emails, follow-ups) • Coordinar reuniones y agendas • Mantener la documentación de interacciones actualizada • Apoyar procesos básicos de facturación • Asistir con tareas administrativas en herramientas como QuickBooks • Realizar ajustes básicos en presentaciones o materiales (Canva) • Apoyar el uso de herramientas de IA para mejorar procesos y documentación

Job Requirements

  • 1–3 años de experiencia en operaciones, CRM o roles de coordinación
  • Inglés Avanzado
  • Experiencia con HubSpot o CRM similares
  • Excelente organización y manejo del tiempo
  • Alta atención al detalle
  • Capacidad de trabajar de forma autónoma
  • Inglés avanzado (oral y escrito)

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