• Lead discovery and scoping conversations with qualified prospects alongside an ehouse Sales Director • Develop a deep understanding of each merchant’s: Business model and operating context, Ecommerce goals, KPIs, and success metrics, Current platform, tools, and technical constraints, Friction points and drivers for change • Ask thoughtful, structured questions that uncover real requirements, not just surface-level feature requests • Bring in Solution Engineers and subject-matter experts as needed to validate technical approaches and complexity • Architect end-to-end project approaches within the Shopify ecosystem, including: Platform migrations, custom builds, and iterative enhancements, retained services engagements, Integrations with ERPs, OMS, PIMs, middleware, and third-party tools • Interpret technical documentation and requirements (APIs, webhooks, data flows, system dependencies) to inform accurate scoping • Build detailed project estimates and assumptions, collaborating with Solution Engineers where needed • Author and own the Scope of Work, ensuring requirements are clearly documented, realistic, and aligned to delivery expectations • Shape high-level resourcing plans in Parallax based on scoped hours and project structure • Partner with the Head of Project Management on resource refinement and assignment • Support seamless sales-to-delivery handoff by clearly communicating scope, risks, assumptions, and context to delivery teams • Serve as a trusted advisor to prospective clients throughout the scoping process • Balance consultative guidance with pragmatic constraints around budget, timeline, and platform capabilities • Represent ehouse confidently in client conversations, this role requires strong communication, presence, and relationship-building skills

• You are a technical expert who thrives at the intersection of technology and business value. • Whether it's architecting a complex API integration, running a compelling demo, or designing a proof-of-concept that makes engineers say "wow," you've mastered the art of turning technical complexity into customer confidence. • You love the challenge of greenfield opportunities and building something from the ground up. • This isn't your typical Solutions Architect role. As the first-to-funtion, you're at the front lines of WunderGraph's go-to-market motion. • You're the technical voice that helps potential clients see what's possible. The trusted advisor who guides them from "interesting idea" to "let's build this," and the bridge between our product and our customers' real-world challenges. • You know how to navigate technical stakeholders from senior engineers to CTOs, selling on value and building credibility across complex evaluation cycles. • You can balance technical demos with POC implementations and requirements gathering with competitive positioning. • You can write code when needed, review architectures with confidence, and in time and with training explain API federation to a developer or a VP of Engineering with equal clarity. • Most importantly, you care deeply about the customer, their technical challenges, and how WunderGraph can uniquely solve them.

• Lead technical discovery with customers to understand workflows, constraints, data realities, and success criteria—and translate that into a clear technical plan. • Architect end-to-end AI systems (GenAI + traditional ML when needed), spanning data ingestion, retrieval, orchestration, evaluation, deployment, and UX. • Design and deliver rapid prototypes that make abstract ideas concrete and de-risk key decisions (cost/latency/reliability, integration feasibility, quality thresholds). • Develop reference architectures and technical frameworks that demonstrate what’s possible with current and emerging AI technologies. • Guide clients through the AI landscape—capabilities, limitations, tradeoffs, and what it takes to operate AI systems in production over time. • Partner with sales teams to translate technical concepts into clear value propositions, proposals, business cases, and technical presentations. • Define technical requirements and scalable architecture patterns for production-grade systems (security, governance, observability, evaluation, and reliability). • Collaborate with fulfillment to ensure solutions align with customer needs and leverage Tribe AI’s capabilities—and help create smooth handoffs from pre-sales to delivery. • Stay current on frontier developments, bringing in SMEs from the Tribe network and collaborating with partners (including OpenAI/Anthropic) to keep customers ahead of the curve. • Act as a trusted advisor to technical and executive stakeholders navigating AI implementation and adoption challenges.

• Aid in deploying AVD environments using Nerdio Manager, following established processes and best practices. • Provide technical support and troubleshooting assistance to customers throughout their AVD deployments and beyond. • Demonstrate proficiency in Intune, FSLogix, and Active Directory (AAD, Azure AD DS, AD DS) to address customer needs. • Collaborate with cross-functional teams, including internal and external partners, to ensure successful AVD deployments and support.