Role Description We are seeking a qualified candidate for the position of Senior Project Manager. This is a full-time, term-limited role expected to last through one year. While the position term is anticipated to conclude at that time, there may be an opportunity for extension depending on program/business needs, funding availability, and demonstrated performance. Any extension is not guaranteed and will be communicated in writing if applicable. The American Red Cross may terminate employment at any time, for any legal reason, with or without cause. The Senior Project Manager supports the Humanitarian Services (HS) Project Management Office (PMO) and manages complex, medium-sized projects with moderate resource requirements and risk initiated at the senior management level. Will be expected to guide project team and senior leadership through all phases including concept, development, implementation, and closeout. Under minimal guidance, the Senior Project Manager ensures that the project plan, scope, work breakdown structure, schedule, risk, budget, and deliverables are in alignment with the project goal and objectives as defined by the project statement of work. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. This position reports to and works to perform these functions according to the direction provided by the Director, Strategic Planning, who also provides personnel development. Position works in a matrixed environment along with other employee and volunteer project managers. The work location for this position is 100% virtual/work from home. While the position can be worked from anywhere in the United States, occasional flexibility is required to meet east-coast schedules. Key Responsibilities - Oversee project team members’ milestones and performance as compared to project plan, scope, budget, resources, and schedule. Manage project risks, issues, and dependencies proactively. - Communicate project progress and information to senior sponsors, stakeholders, and field as appropriate. - Facilitate executive steering committees and status updates. - Develop and prepare written project plans for complex projects addressing tasks, roles and responsibilities, risk, resources, budget and communications. - Develop work breakdown structure and perform critical path analysis. - Manage the change control within project, obtaining sponsor approval for changes to scope, budget and schedule that affect the critical path. - Acquire a project charter from senior management and obtain sign off on the statement of work by the project sponsor. - Ensure that scope, budget, and schedule targets are within variance and project delivery date is met. - Navigate ambiguity in relationships across multiple departments to successfully bring people together when needed for project success. - Coaching project team on how to use PM methodology, templates, and tools. As part of the HS PMO (Humanitarian Services Project Management Office) - Support portfolio-level planning and resource allocation. - Provide input into business case development and prioritization. - Help define and implement PMO processes, templates, and tools; and contribute to the development of project governance frameworks. - Provide and promote project management best practices throughout Humanitarian Services. - Collaborate within the Humanitarian Service PMO office to ensure there are clearly defined project dependency and interdependencies, lessons learned library, and monitoring risks spanning multiple projects. Qualifications - Bachelor's degree required. - PMP (Project Management Professional) certification required. - Minimum 7 years of related experience or equivalent combination of education and related experience required. - Volunteer management experience preferred. - Excellent interpersonal, verbal and written communication skills. - Ability to develop project plans, budgets, and strategies to achieve organizational goals. - Proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. - Ability to work on a remote team. - Some travel may be required. Preferred Qualifications - Experience working with executive leadership (VP and up). Physical Requirements - Physical requirements are those present in normal office environment conditions. - Operational flexibility is required to meet sudden and unpredictable needs. - Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. - May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Pay Information The annual salary range for this position is $95K - $105K. We do not offer an annual bonus for this role.

• Answer inbound calls from customers, service providers, and stores to provide installation job support. • Manage outbound tasks and make outbound calls to provide updates or gather job information. • Conduct initial contact with customers and service providers to clarify project scope. • Ensure projects are scheduled within the SLA by the service provider and confirm with the customer. • Coordinate product delivery with stores and customers. • Manage and resolve Work Order issues after project completion. • Submit thorough documentation of all interactions related to the project.

Role Description Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. As a Consulting Project Manager, you will be a key partner in delivering large scale transformation programs. You will play a crucial role in tracking project timelines, managing budgets, monitoring scope, and keeping detailed records of risks, issues, and decisions. Your ability to consolidate status reports across multiple workstreams, capture critical meeting notes, and ensure action items are executed will keep the project on track and aligned with business objectives. Key Responsibilities: - Support the senior program manager in coordinating workplans and consolidating status across multiple project workstreams. - Attend project meetings to capture meeting notes, action items, decisions, and next steps. - Maintain program documentation, including timelines, budgets, scope, change control, risks, issues, and decisions. - Regularly report on program progress and provide insights for informed decision-making. - Utilize tools such as Excel, MS Project, JIRA, Azure DevOps, SharePoint, Teams, and PowerPoint to manage and present program data. Qualifications - Consulting and large cross-functional program experience. - Highly organized with exceptional attention to detail. - Comfortable juggling multiple priorities. - Confident with executive level communication skills. - Adept at collaborating with both internal teams and client stakeholders across all levels of the organization. Requirements - Comfortable stepping into loosely defined situations, rapidly assessing the landscape, identifying what matters most, and creating clarity and direction for clients and internal teams. - Able to facilitate alignment across diverse stakeholders, uncover root issues, and help clients move forward with confidence when timelines are tight and information is incomplete. - Understands when to apply structure and when to flex. - Combines analytical thinking with innovative approaches to remove obstacles, uncover risks, and design practical solutions that deliver measurable outcomes. - Builds trust quickly, listens deeply, anticipates client needs, and proactively looks for ways to add value beyond the immediate scope. - Skilled at influencing without ego. - Understands how to balance competing priorities, manage scope, and drive accountability across multiple workstreams and vendors. - Actively pursues learning, seeks feedback, stays curious, and takes ownership of expanding skills that benefit both clients and the firm. - Able to coordinate across product, IT, operations, finance, and leadership teams to keep programs moving and aligned.

Manage client eDiscovery needs by providing consultations, creating workflows in Relativity, and ensuring quality checks on deliverables. Establish project schedules and communicate expectations to stakeholders throughout the project lifecycle.