McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. We focus on the health, happiness, and well-being of you and those we serve – we care.
Bilingual Patient Services Specialist – 12-Month Contract
Location
Canada
Posted
1 day ago
Salary
$47.6K - $79.3K / year
Seniority
Senior
Job Description
Bilingual Patient Services Specialist – 12-Month Contract
McKesson
• Serve as a bilingual point of contact for patients, insurers, and physician offices regarding reimbursement and patient support documentation • Collect, review, and submit completed reimbursement forms to private and/or provincial drug plans • Follow up with insurers and agencies to obtain coverage decisions and provide timely status updates • Enter and maintain accurate case notes, documentation, and outcomes in patient databases • Escalate complex cases or issues outside program scope in accordance with established processes • Provide reimbursement status updates and program information to healthcare professionals • Support patient follow‑ups on behalf of physician offices to promote continuity of therapy • Answer inbound calls, make outbound calls, and manage email and fax correspondence • Accurately document and report Adverse Events in accordance with program and regulatory requirements • Meet defined service levels, quality standards, and key performance indicators • Participate in continuous improvement activities related to processes, quality, and training
Job Requirements
- High school diploma or equivalent, or an equivalent combination of education and experience
- 3+ years of related experience in an administrative, healthcare support, patient services, call centre, or customer service role
- Fluency in English and French (verbal and written)
- Experience interacting directly with customers, patients, or clients
- Strong data entry, documentation, and administrative skills
- Ability to follow defined procedures, manage multiple priorities, and meet deadlines
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Related Guides
Related Categories
Related Job Pages
More Bilingual Jobs
Healthcare Fraud Investigator Atlanta, GA / Remote / Hybrid / Charlotte, NC Litigation Support / Full Time Hybrid / Hybrid Healthcare Fraud Investigator Employment Type: Full-Time, Mid-Level Department: Litigation Support CGS is seeking a Healthcare Fraud Investigator to provide Legal Support for a large Government Project in Nashville, TN. The candidate must take the initiative to ask questions to successfully complete tasks, perform detailed work consistently, accurately, and under pressure, and be enthusiastic about learning and applying knowledge to provide excellent litigation support to the client. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Responsibilities will Include: - Review, sort, and analyze data using computer software programs such as Microsoft Excel. - Review financial records, complex legal and regulatory documents and summarize contents, and conduct research as needed. Preparing spreadsheets of financial transactions (e.g., check spreads, etc.). - Develop HCF case referrals including, but not limited to: - Ensure that HCF referrals meet agency and USAO standards for litigation. - Analyze data for evidence of fraud, waste and abuse. - Review and evaluate referrals to determine the need for additional information and evidence, and plan comprehensive approach to obtain this information and evidence. - Advise the HCF attorney(s) regarding the merits and weaknesses of HCF referrals based upon applicable law, evidence of liability and damages, and potential defenses, and recommend for or against commencement of judicial proceedings. - Assist the USAO develop new referrals by ensuring a good working relationship with client agencies and the public, and by assisting in HCF training for federal, state and local agencies, preparing informational literature, etc. - Assist conducting witness interviews and preparing written summaries. Qualifications: - Four (4) year undergraduate degree or higher in criminal justice, finance, project management, or other related field. - Minimum three (3) years of professional work experience in healthcare, fraud, or other related investigative field of work. - Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, etc. - Proficiency in analyzing data that would assist in providing specific case support to the Government in civil HCF matters (E.g., Medicare data, Medicaid data, outlier data). - Communication skills: Ability to interact professionally and effectively with all levels of staff including AUSAs, support staff, client agencies, debtors, debtor attorneys and their staff, court personnel, business executives, witnesses, and the public. Communication requires tact and diplomacy. - U.S. Citizenship and ability to obtain adjudication for the requisite background investigation. - Experience and expertise in performing the requisite services in Section 3. - Must be a US Citizen. - Must be able to obtain a favorably adjudicated Public Trust Clearance. Preferred qualifications: - Relevant Healthcare Fraud experience including compliance, auditing duties, and other duties in Section 3. - Relevant experience working with a federal or state legal or law enforcement entity. #CJ $85,000 - $105,000 a year
Psychologist / Endorsed Psychologist
Guardian Exercise RehabilitationAt Rapport Psychology, we’re setting a new benchmark in psychological services. This exciting new service is part of the HealthEx Group, who has been providing clinically guided, best practice rehabilitation services in the personal injury sector for over 20 years. With a national footprint and clinical staff in every state and territory the group offers Exercise Physiology, Physiotherapy, Nutrition, Workplace Rehabilitation Consulting and now, Psychology. We shoot for the moon and strive to be the best at what we do, while staying humble and authentic. We have an audacious goal of helping 100,000 people by 2028. So if you’re ready to be part of something bigger, where your skills, ideas, and passion can truly make a difference—apply now and let’s connect people to a healthier life. Only candidates with Australian Working Rights will be considered. We’ll not be considering submissions from recruitment agencies for this role.
Role Description Join the Future of Workplace Wellbeing! Are you a passionate Psychologist or Endorsed Psychologist looking to make a real impact? Join Rapport Psychology, a dynamic new service under the HealthEx Group, dedicated to transforming the lives of injured workers across Australia. This is your chance to be part of a multidisciplinary dream team working together to enhance recovery, reduce workplace injuries, and improve overall workforce wellbeing. If you’re ready to bring your expertise to a collaborative, forward-thinking environment, we want to hear from you! - Conduct psychological assessments – administer tests, interviews, and evaluations to understand client needs. - Develop and implement treatment plans – create evidence-based interventions to support mental health and recovery. - Collaborate with multidisciplinary teams – work closely with Exercise Physiologists, Physiotherapists, Dietitians, and Rehabilitation Consultants; you’ll benefit from a truly holistic and supportive workplace—no more professional isolation! - Prepare reports and maintain case notes – document client progress and provide evidence-based recommendations. - Collaborate with insurers, nominated treating doctors and employers. Qualifications - Full AHPRA registration as a Psychologist - Registered Provider with any relevant State-based compensation scheme as required, or ability to obtain - Experience in the treatment of traumatic injury (highly desirable) - EMDR skills (highly desirable) - Eagerness to build effective working relationships with referrers, insurers and other members of the care team. - Experience in the treatment of secondary psychological disorders (such as pain disorders, or difficulties adjusting to injury) (highly desirable) - Experience in case conceptualisation, treatment planning, and delivery - A collaborative mindset to work alongside other professionals and key stakeholders - An understanding of workplace stressors and their impact on mental health - Current C Class Driver’s License & National Police Certificate (or willingness to obtain) - Endorsement in an area of Psychology (desirable) - Background in vocational rehabilitation (desirable) - Australian working rights Benefits - 5 additional paid leave days – Wellness Leave - PD Allowances and Peer Supervision - Laptop & iPhone - Paid Parental Leave - Professional Insurances covered - A flexible work model – predominantly WFH with in-office or field-based service as required - Regular social club celebrations - Genuine, friendly and highly supportive team culture - $299 yearly active lifestyle subsidy - Income protection insurance - Novated leasing Company Description At Rapport Psychology, we’re setting a new benchmark in psychological services. This exciting new service is part of the HealthEx Group, who has been providing clinically guided, best practice rehabilitation services in the personal injury sector for over 20 years. With a national footprint and clinical staff in every state and territory the group offers Exercise Physiology, Physiotherapy, Nutrition, Workplace Rehabilitation Consulting and now, Psychology. We shoot for the moon and strive to be the best at what we do, while staying humble and authentic. We have an audacious goal of helping 100,000 people by 2028. So if you’re ready to be part of something bigger, where your skills, ideas, and passion can truly make a difference—apply now and let’s connect people to a healthier life. Only candidates with Australian Working Rights will be considered. We’ll not be considering submissions from recruitment agencies for this role.
Dietitian
Compass GroupFounded in 1941, Compass Group is a multinational corporation and the world’s largest provider of contract foodservice and support services. Headquartered in
Title: Dietitian - TN Visa Applicants Location: Nationwide (United States) Work Arrangement: On-site Remote: No Position Type - Full Time - Part Time Job Description: Compass One The next step in your career with Compass One as a Registered Dietitian with a valid CDR or RD Eligible. Nationwide Openings with Compass Group Setting: LTC Acute Education Wellness Schedule: TBD Requirement: TN Visa Applicants ONLY Must be a Registered Dietitian with a valid CDR or RD Eligible Position Details Seeking TN Visa applicants for openings nationwide with Compass Group We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success. Special perks include: Education Reimbursement - Financial support for advanced learning Career Advancement - Growth programs tailored to RDNs Board Certifications - Financial rewards for obtaining specialty certifications Relocation Assistance - Support when moving 50 miles based on location Professional Membership Dues CDR & Licensure Coverage - We cover your professional fees Free CEUs - Through our nutrition education webinar series Why Choose a Career as a Compass Group Dietitian Compass Group employs over 3000 RDNs across the United States, making us one of the nations largest employers of Dietitians in a variety of settings. We offer unmatched opportunities for professional growth, specialization, leadership development, and cross-functional career paths. The company has earned significant recognition, including being named one of Modern Healthcares Top 100 Best Places to Work in Healthcare for five consecutive years and appearing on Training Magazines Top 125 Organizations list for six straight years. At Compass Group, we prioritize your well-being, work-life balance, and career growth with a comprehensive benefits package, including: Health & Wellness - Medical, dental, and vision plans for you and your family Financial Security - Life insurance, AD&D, and disability coverage Retirement Ready - 401k and retirement plans to invest in your future Time Off - Flexible paid time off and holiday pay varies by state Paid Parental Leave Personal Leave Exclusive Perks - Shopping discounts, commuter benefits, and more Wellness & Support - Employee Assistance Program, FSAs, and health programs Protection Plans - Identity Theft Protection and pet insurance Job Summary Make a real impact as a Clinical Dietitian. Youll provide Medical Nutrition Therapy and education in an acute care setting, working with a collaborative team to enhance patient outcomes through evidence-based nutrition care. What Youll Do • Clinical Nutrition Care: Perform comprehensive nutritional assessments and develop individualized care plans to promote recovery and improve health outcomes. • Education: Provide guidance on nutrition and lifestyle strategies to support sustainable long-term wellness to patients, families, staff, and the community. • Evidence-Based Practice: Apply the latest research in alignment with the diet manual, company policies, and facility protocols to ensure high-quality, consistent care. • Quality & Performance Improvement: Contribute to QAPI initiatives aimed at advancing patient care and clinical excellence. • Collaboration & Service Excellence: Partner with the food service management team to help achieve patient satisfaction and service goals. • Mentorship & Professional Development: Support the growth of staff and dietetic interns through education and training as applicable. What Were Looking For • Registered Dietitian Nutritionist (RDN) or CDR exam eligible • Licensed Dietitian or willing to obtain in the state of practice as applicable • Healthcare experience preferred - new graduates with strong clinical training are encouraged to apply Why Youll Love Working Here • Youll be part of an environment where your ideas are welcomed and your growth is encouraged • Youll have access to ongoing education resources, development, and advancement opportunities to support your career path • Youll have the autonomy to apply your clinical judgment while still having guidance when you need it Apply to Compass Group today Click here to Learn More about the Compass Story Associates may be eligible for additional paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here or copy-paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/23_WageTransparency_MorrisonHealthcare.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history, including relevant driving history, in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history and driving history to apply. Applications are accepted on an ongoing basis. Compass Group maintains a drug-free workplace.
• Provide real-time assistance by phone, email, and chat across all partner channels. • Manage a high volume of inbound and outbound communications in a queue-based environment. • Resolve technical and operational issues, and escalate when necessary. • Provide accurate information about products, coverages, policies, claims, and Trupanion partner programs. • Conduct thorough research to propose tailored solutions for complex situations. • Demonstrate professionalism, sound judgment, and a solution-focused approach in varied contexts. • Collaborate closely with internal teams to ensure a smooth and consistent partner experience. • Consistently meet or exceed productivity, quality, and partner satisfaction targets.

