• Provide Level 1 and 2 technical support/administration for multiple client environments • Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams • Periodic onsite visits to client sites • Provide continual improvement recommendations • Maintain accurate records and ensure documentation is up to date • Assist with senior project work from time to time.

Title: Appraisal Desk Coordinator Location: United States Remote Job Description: Are you ready to be part of a dynamic and innovative mortgage company that prioritizes relationships over transactions? At NQM Funding, LLC, dba Premier Mortgage Associates, we have been dedicated to turning dreams of homeownership into reality for over 25 years. We believe in building enduring relationships with our clients, providing personalized mortgage solutions that truly put their needs first. Our commitment to excellence and integrity sets us apart, allowing us to close loans based on genuine connections rather than mere leads. Embark on a fulfilling career where your dedication to client satisfaction is valued and makes a real difference. Join our team and discover a path where passion aligns with excellence, providing daily opportunities to make a significant difference. Apply today and become part of our journey to create homeowner success stories! ALL REMOTE POSITIONS REQUIRE A DOWNLOAD SPEED OF NO LESS THAN 100 MBPS. Please only apply if your experience aligns with all required qualifications, as candidates must demonstrate prior Appraisal Desk or AMC experience to be considered. Job Title: Appraisal Desk Coordinator Department: Compliance Division: Retail Reports To: Appraisal Desk Team Lead / Director of Appraisal Management FLSA Status: Non-Exempt Salary Range: $50,000 - $65,000 per year Summary: The Appraisal Desk Coordinator plays a critical role in the company's appraisal lifecycle and compliance processes. This position is responsible for full-cycle appraisal management including appraisal ordering, vendor coordination, quality control review, UCDP management, communication with internal and external stakeholders, and deadline oversight. This role requires exceptional attention to detail, strong analytical skills, deep understanding of appraisal requirements across loan programs, and the ability to manage a high-volume pipeline with urgency, accuracy, and professionalism. Essential Duties & Responsibilities: - Appraisal Ordering, Assignment & Pipeline Management • Manage and prioritize a high-volume caseload of appraisal orders across multiple branches and loan products. • Perform detailed and accurate appraisal ordering in ValueLink, accounting for product type, loan program, overlays, investor requirements, branch nuances, and compliance guidelines. • Monitor unassigned orders to ensure timely placement with the correct vendor; negotiate due dates and fees when requested by vendors. • Track orders pending payment and follow up to ensure same-day payment and continued movement of the order. • Manage orders on hold by identifying the root cause, resolving issues, and releasing the order whenever possible. • Order and manage ancillary valuation products (desk reviews, field reviews, automated tools, etc.) as required. - Quality Control & Report Review • Perform initial QC reviews of completed appraisal reports to assess completeness, compliance, accuracy, and alignment with order requirements. • Conduct revised QC reviews after corrections are submitted, ensuring all prior issues are fully resolved. • Complete side-by-side reviews of two appraisals on the same property, reconciling differences, identifying inconsistencies, and assessing valuation credibility. • Review appraisal transfer packages (transfer letter, report components, exhibits, invoices) for completeness and compliance before routing to underwriting. - Deadline Management & Vendor Oversight • Call appraisers with orders due today to confirm delivery and ensure deadlines are met. • Contact appraisers with past-due orders, evaluate whether delay reasons are valid (e.g., original comp photo requirements), and set clear expectations for immediate completion. • Escalate non-responsive appraisers, repeated delays, or compliance concerns to leadership as appropriate. - Communication, Issue Resolution & Customer Support • Respond to all ValueLink comments from processors, underwriters, loan officers, brokers, AMCs, and appraisers. • Draft and send compliant, well-articulated revision requests based on underwriter conditions while ensuring Appraiser Independence Requirements (AIR) are upheld. • Participate in the department's phone line, handling inbound and outbound calls to resolve issues and advance orders. • Provide professional, prompt, and solution-oriented communication always. - UCDP Management • Manage the ROV process in full compliance with current Fannie Mae/Freddie Mac guidance and internal policies. • Review supporting documentation, evaluate validity, and communicate with the AMC/appraiser in a compliant manner. - Cross-Department Collaboration • Partner with underwriting, processing, and branch staff to clarify appraisal issues, resolve escalations, and maintain smooth collateral workflow. • Assist internal staff with questions regarding appraisal requirements, vendor selection, conditions management, and product types. - General Responsibilities • Maintain workflow efficiency and accurate documentation within Encompass LOS and ValueLink. • Maintain organization and task routing within shared departmental Outlook folders. • Support special projects, audit preparation, and compliance initiatives as assigned. Education: High School Diploma or equivalent required. Associate degree or higher preferred. Required Experience & Skills: - Prior Appraisal Desk Coordinator or AMC experience. - REQUIRED: Previous hands-on appraisal-related experience (ordering, reviewing, managing vendors, or collateral operations). - REQUIRED: Experience with Encompass LOS. - REQUIRED: Experience with ValueLink appraisal management software. - Strong understanding of appraisal regulations including USPAP, Appraiser Independence Requirements (AIR), and investor guidelines (Fannie Mae, Freddie Mac, FHA, Non-QM). - Ability to manage a high-volume pipeline with urgency and accuracy. - Strong verbal and written communication skills, especially when resolving complex valuation issues. - Excellent analytical skills and attention to detail. - Ability to work independently in a remote environment and meet strict deadlines. Benefits: NQM Funding, LLC offers a comprehensive benefits package including: - Medical, Dental, and Vision GAP Insurance - Company-paid Life Insurance - Voluntary Life Insurance - 401(k) - Pet Insurance - LegalShield / IDShield

Role Description Empresa busca estagiário para atuar com atendimento remoto e apoio às rotinas administrativas, proporcionando desenvolvimento profissional e aprendizado prático. Qualifications - Estar cursando Análise e Desenvolvimento de Sistemas ou Áreas Correlatas a partir do 1º Semestre - Idade acima de 19 anos - Boa comunicação e organização - Facilidade para atendimento ao cliente e utilização de sistemas Requirements - Realizar atendimento remoto aos clientes - Efetuar análise de cadastros - Gerar cadastros e contratos para clientes - Atualizar informações em sistema - Auxiliar nas rotinas administrativas do setor Benefits - Bolsa estágio de R$ 800,00 - Auxílio Transporte de R$ 50,00 - Auxílio Home Office de R$ 119,90 - Empresa fornece notebook, mouse, headset e internet Company Description O processo seletivo será aplicado pela RHF - Talentos de CG/MS. O nome da empresa, será confirmado apenas no dia da entrevista por sigilo e a pedido da empresa.

• Lead and develop a distributed IT team operating across multiple time zones, ensuring consistent support coverage and service delivery across the organization. • Own day-to-day IT operations, including hardware lifecycle management, software and endpoint provisioning, user support, and identity and access management for a fully remote workforce. • Serve as a hands-on technical resource, assisting with hardware deployments, provisioning, troubleshooting, escalations, and security-related activities when necessary. • Manage onboarding and offboarding processes in partnership with Human Resources and Security teams, ensuring timely, accurate, and auditable account and device provisioning. • Maintain IT asset inventory and oversee hardware procurement, software licensing, vendor relationships, and budget management. • Develop, implement, and enforce IT security policies and procedures aligned with HIPAA, SOC 2, and organizational security requirements. • Ensure proper handling and protection of Protected Health Information (PHI) through strong access controls, endpoint security, and compliance-focused operational practices. • Own identity and access management processes, including user provisioning, least-privilege access controls, authentication standards, and ongoing access reviews. • Administer and maintain endpoint security tools, Mobile Device Management (MDM) platforms, and Single Sign-On (SSO) solutions to support a secure remote workforce. • Support audit readiness efforts, compliance initiatives, and evidence collection activities while maintaining thorough documentation of IT policies, procedures, and controls. • Monitor and report on IT operational metrics, service levels, incidents, and trends, using data to drive continuous improvement initiatives. • Partner with Engineering, Security, Compliance, Human Resources, and business stakeholders to support organizational growth, security initiatives, and technology needs. • Identify opportunities to improve operational efficiency, strengthen security controls, enhance the employee experience, and scale IT processes across the organization. • Provide leadership, mentorship, and professional development opportunities for team members while fostering a culture of accountability, collaboration, and service excellence.