Role Description We are seeking a proactive and experienced System Administrator to join our global team. In this role, you will be responsible for managing and maintaining our infrastructure, ensuring system reliability, security, and performance across multiple business units. You will work closely with engineering and operations teams to support mission-critical systems, troubleshoot technical issues, and continuously improve our infrastructure. This position is ideal for someone who enjoys solving complex technical challenges, automating repetitive tasks, and maintaining highly available systems in a fast-paced environment. Key Responsibilities - Administer, monitor, and maintain Linux-based servers and infrastructure - Configure, deploy, and manage software, services, and system updates - Monitor system health, performance, uptime, and security - Troubleshoot infrastructure, network, and application issues - Manage user accounts, permissions, and access controls - Implement and maintain backup, disaster recovery, and security procedures - Configure and maintain firewalls, networking equipment, and related services - Document troubleshooting procedures, infrastructure changes, and operational processes - Support internal teams with technical issues and infrastructure requests - Automate operational tasks through scripting and system tooling - Assist in evaluating and implementing new technologies and infrastructure improvements - Maintain internal technical documentation, policies, and knowledge bases Qualifications - 3+ years of experience as a System Administrator, Infrastructure Engineer, DevOps Engineer, or similar role - Strong experience administering Linux servers (CentOS, Ubuntu, or similar distributions) - Experience managing networking concepts including LAN, WAN, DNS, VPNs, and firewalls - Knowledge of system security, access controls, intrusion prevention, and backup strategies - Experience troubleshooting infrastructure and application-level issues - Familiarity with cloud platforms and modern infrastructure practices - Experience writing automation scripts in Python, Bash, or similar scripting languages - Strong problem-solving skills and attention to detail - Excellent written and verbal communication skills - Ability to work independently and take ownership of operational systems Nice to Have - Experience with virtualization technologies and container platforms - Familiarity with monitoring and observability tools - Experience with configuration management and infrastructure automation - Exposure to CI/CD pipelines and DevOps practices - Experience supporting distributed remote teams - Familiarity with AI-assisted tools such as ChatGPT, Copilot, or similar productivity tools On-Call Expectations As we operate infrastructure-based businesses that require high availability, this role will participate in on-call support and be available to respond to critical infrastructure incidents outside core business hours when necessary. Benefits - Fully remote work environment - Healthcare coverage for you and your family - Paid leave, vacation, and holidays - Equipment allowance for home office setup - Profit sharing and performance-based bonuses - Opportunity to work on large-scale infrastructure serving global customers - Long-term career growth within a distributed international team

Role Description You will own the internal systems and tools that keep LimeLedger running professionally. That means managing our Microsoft 365 environment, supporting staff with their hardware and home internet setups, administering our CRM and other business tools, and making sure the team shows up to every client interaction with reliable, well-configured technology. You will support staff across both the Kenya and Australian hubs, and play a key role in setting up our customer support call centre infrastructure as the business grows. This is a broad role with real ownership. As the team grows, you will be the person who onboards new staff, sets the standard for how our tools are managed, and proactively spots and solves problems before they affect delivery. - Manage our Microsoft 365 environment - user accounts, email, Teams, SharePoint, licences, and security - Support all Kenya and Australia-based staff with hardware setup, home internet troubleshooting, and day-to-day IT issues - Administer Zoho CRM - data hygiene, user access, basic configuration, and reporting - Integrate internal business systems so data flows cleanly between platforms without manual duplication - Set up and manage our customer support call centre infrastructure - telephony, ticketing, and routing tools - Manage other internal business tools - website backend, communication platforms, and productivity tools - Onboard new staff across both hubs - set up devices, accounts, and access from day one - Monitor and maintain the reliability of all systems - flag issues proactively before they become problems - Document all systems, configurations, and processes clearly so the team is never dependent on one person - Research and recommend new tools that improve how the team operates - Carry out other tasks as assigned by management - this is a small team and everyone contributes where needed Qualifications - Bachelor's degree in IT, Computer Science, or a related field - 5+ years of experience in an IT administration or systems administration role - Strong hands-on experience with Windows and Microsoft 365 - user management, email configuration, Teams, and security settings - Microsoft Entra ID (formerly Azure AD) - user identity, access management, conditional access policies, and MFA setup - Microsoft Intune or equivalent MDM tool for remote endpoint and device management across a distributed team - PowerShell scripting for M365 and Windows administration - automating user provisioning, licence management, and reporting - VoIP and telephony configuration - experience with platforms such as Twilio, RingCentral, or Microsoft Teams Phone for call centre setup - Security fundamentals - MFA enforcement, conditional access, phishing response, and keeping a small distributed team protected - Experience administering cloud platforms and SaaS tools (CRM, communication tools, project management) - Experience integrating business systems via APIs or middleware tools - Network and internet troubleshooting for remote staff - diagnosing connection issues, router configuration, and ISP escalation across multiple locations - Zoho ecosystem experience (CRM, Desk, or Zoho One) is a strong advantage given our current stack - Detail-oriented and proactive - you notice things that are slightly off and fix them without being asked - Interest in professional business tools and how technology enables a team to operate at a high standard - Experience working with or for international or multinational organisations is a strong advantage Requirements - Every role at LimeLedger requires the following. Please only apply if all four apply to you. - Australian business hours - This role works Sydney time. Nairobi is 7 hours behind Sydney in winter and 8 hours behind in summer. Your mornings are Australian business hours. Your afternoons and evenings are your own. - Reliable high-speed internet - Remote work at a professional standard requires a fast and stable internet connection. This is not negotiable. - Client-facing confidence - You will occasionally interact with clients on technical matters. You need to communicate clearly and professionally at a senior level. - Strong English - written and spoken - All documentation, support communication, and team interaction is in English. Written and spoken fluency is required. Benefits - Full-time employment based in Nairobi, Kenya - Health cover - Pension contributions - Performance bonuses tied to business performance and individual performance - Investment in your training and ongoing professional development - Statutory benefits (NHIF, NSSF, annual leave per the Employment Act) - 6-month probation period - Direct access to the founder and a genuine say in how the team develops - Work that matters - you will be a core part of the delivery engine, not a support function How to apply Applications for this role are managed exclusively through Bridge Talent Group. Please submit your CV and a short cover note explaining why this role is a fit for you, and confirm that you meet all four non-negotiable requirements listed above. Your BTG contact will guide you through the next steps.

• Ensure the proper functioning and integration of internal systems. • Configure user permissions, access levels, and integrations across platforms to support team productivity and security. • Troubleshoot and resolve system-level issues, errors, or tool limitations—including network-related issues such as connectivity or access failures. • Collaborate with the Backend Software Developer on overlapping tools and tech-related workflows. • Assist with internal technical roll outs and configuration projects, including basic networking setups and remote access configurations. • Support the team by managing the back end of key systems, monitoring usage, and identifying opportunities to streamline workflows. • Stay updated with new product features or changes across our tool ecosystem, ensuring best practices are applied. • Document systems configuration, troubleshooting guides, and user processes to support a self-sufficient and scalable team.

• Ensure the proper functioning and integration of internal systems. • Configure user permissions, access levels, and integrations across platforms to support team productivity and security. • Troubleshoot and resolve system-level issues, errors, or tool limitations—including network-related issues such as connectivity or access failures. • Collaborate with the Backend Software Developer on overlapping tools and tech-related workflows. • Assist with internal technical roll outs and configuration projects, including basic networking setups and remote access configurations. • Support the team by managing the back end of key systems, monitoring usage, and identifying opportunities to streamline workflows. • Stay updated with new product features or changes across our tool ecosystem, ensuring best practices are applied. • Document systems configuration, troubleshooting guides, and user processes to support a self-sufficient and scalable team.