• Own quarterly Board meetings and retreats. • Own weekly S-team meetings. • Create and maintain systems that support senior leadership in driving accountability and effective decision-making, including business reviews and offsites. • Represent the CEO’s priorities across cross-functional initiatives. • Maintain strict confidentiality while operating in a dynamic and rapidly evolving environment. • Plan and execute on-site and off-site meetings and events; lead or support special projects as needed.

• Design and lead support program infrastructure • Manage technical issue resolution and escalation • Directly manage Customer Support Technician and recruit new talent • Build and maintain knowledge base to reduce ticket volume • Monitor customer health indicators and coordinate retention interventions

Job Description Summary Entity Worker Type Worker Sub-Type​ Cost Center Pay Rate Type Pay Grade Pay Range Scheduled Weekly Hours Work Shift Job Description MUSC is a nationally-recognized academic health sciences center committed to excellence in teaching, research, and patient-care innovation. The MHA program prepares graduates for careers as healthcare administrators, executives, policy leaders, and other advanced roles in the healthcare industry. The program is offered in both residential and online formats and emphasizes healthcare leadership, strategic management, health policy, healthcare finance, and organizational leadership in healthcare settings. The MHA program is accredited by the Commission on Accreditation of Healthcare Management Education (CAHME). Small class sizes, strong faculty mentorship, and flexible format options make this program well-suited to working professionals and full-time students seeking to advance in healthcare leadership roles. The adjunct faculty for the MHA programs will join a dynamic team that bridges academic rigor and real-world healthcare management practice, supporting learners as they move into roles that drive organizational excellence and strategic leadership in healthcare. Primary Responsibilities Serve as an instructor for one or more MHA courses per academic year (typically 2-3 courses per year for adjunct status) Design and deliver high-quality instruction, including lectures (synchronous or asynchronous), discussion facilitation, assignment design, assessment, and feedback Maintain office hours (virtual or in-person) and respond to student inquiries in a timely manner Monitor student engagement and performance; intervene or refer to program support as needed Collaborate with the division director and other faculty to ensure course content is current, evidence-based, and aligned with student learning outcomes Participate in faculty orientation/training for online pedagogy and residential instruction; abide by university policies on academic integrity, accessibility, and teaching best practices Engage in periodic program reviews and mentor students in assigned courses Adjunct faculty may also serve as mentors or advisors for applied projects, supporting students through healthcare management analysis, writing, and professional development processes Minimum Qualifications Faculty teaching graduate and post-baccalaureate coursework must have earned a doctorate/terminal degree in the teaching discipline or a related discipline. Therefore, the minimum qualifications for this adjunct appointment are: Doctoral degree in Healthcare Administration/Management, Business Administration/Management (with at least 18 graduate credit hours in Healthcare Administration/Management), Health Services Management, or a closely related field from a regionally accredited institution. Evidence of successful teaching experience in a Healthcare Administration program in higher education. Demonstrated potential to contribute to research and grant activities in Healthcare Administration. Alternatively, in rare cases where the terminal degree is lacking, a master's degree in a relevant discipline plus a documented professional qualification may be considered, including: At least 18 graduate semester hours in healthcare administration or related discipline; and Significant professional experience (e.g., 5+ years) in healthcare administration, healthcare management, healthcare operations, strategic planning, healthcare finance, or related roles, and evidence of continuing professional development (certifications, publications, presentations, etc.) in the field. Preferred Qualifications Experience teaching in graduate programs (residential and/or online) Demonstrated ability to use learning-management systems (e.g., Brightspace, Canvas, Blackboard), virtual classroom technologies, and engage adult learners Active participation in professional organizations such as ACHE, MGMA, HFMA, or other relevant healthcare management associations Professional certifications such as FACHE, CHFP, CPCS, CMPE, or equivalent Experience in healthcare administration, healthcare operations, strategic planning, healthcare finance, health policy, or healthcare quality improvement Record of peer-reviewed publications or presentations in healthcare administration, health services research, or related fields Ability to contribute to curriculum design, continuous quality improvement, accreditation compliance (CAHME), and student mentorship At MUSC, remote positions may be filled by candidates residing in the following states: Alabama, Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, and Wisconsin. Note: Candidates residing in Hawaii, Indiana, Louisiana, New Jersey, New Mexico, or West Virginia may be considered on a case-by-case basis with institutional approval. Remote positions are not available in U.S. territories or international locations. Additional Job Description If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Job Description Summary Entity Worker Type Worker Sub-Type​ Cost Center Pay Rate Type Pay Grade Pay Range Scheduled Weekly Hours Work Shift Job Description The DHA program at MUSC prepares healthcare executives, scholars, and policy leaders to guide complex healthcare organizations through data-driven and rapidly evolving environments. Delivered in a hybrid model—online coursework paired with short on-campus executive sessions—the program emphasizes leadership, strategy, quality, analytics, health policy, and applied research. Adjunct faculty join a collaborative, mission-focused team dedicated to developing transformative healthcare leaders who apply evidence-based, ethical, and innovative approaches to organizational performance and health outcomes. Key Responsibilities: Teach one or more doctoral-level courses per academic year (typically 2–3 courses). Deliver high-quality hybrid and/or online instruction, including facilitating discussions and evaluating doctoral-level writing. Provide timely, constructive feedback on assignments and assessments. Hold virtual office hours and maintain responsive communication with students. Ensure course content remains current, evidence-based, and aligned with program competencies and institutional learning outcomes. Collaborate with the Division Director and instructional design team to ensure consistent academic quality across delivery formats. Participate in faculty orientation and training related to hybrid and online pedagogy. Adhere to MUSC policies on academic integrity, accessibility, and inclusive teaching practices. Optional/Assigned: Serve as a doctoral project mentor or committee member, supporting applied research and scholarly development. Required Qualifications : Earned terminal degree in a relevant discipline (e.g., DHA, Ph.D., DBA, Ed.D.) in Healthcare Administration, Health Services Research, Health Policy, Business Administration, Organizational Management or Leadership, or a closely related field. Demonstrated expertise in one or more of the following: Healthcare leadership, management, or strategy Health policy and regulation Quality improvement and patient safety Data analytics and decision-making Organizational behavior and change management Research methods, design, and applied scholarship Record of professional and/or scholarly achievement appropriate for doctoral-level teaching. Preferred Qualifications : Experience teaching in doctoral or executive-level graduate programs. Experience with hybrid and online learning-management systems (e.g., Brightspace, Canvas, Blackboard). Demonstrated ability to mentor doctoral students in applied research projects or dissertations. Evidence of scholarly productivity (peer-reviewed publications, conference presentations, funded work). Active participation in professional organizations such as ACHE, AUPHA, or FACHE designation. Strong communication, collaboration, and digital pedagogy skills. Required Materials: Applicants must submit the following documents for full consideration. Please ensure all required materials are attached to your application prior to submission. 1. Cover Letter addressing qualifications, innovative teaching and design strategies, instructional and assessment experiences, and commitment to student success 2. Current Curriculum Vitae (CV) or Resume detailing work history, with emphasis on related experiences and alignment with the position 3. Contact Information for Three Professional References (references will only be contacted after first-round interviews) At MUSC, remote positions may be filled by candidates residing in the following states: Alabama, Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, and Wisconsin. Note: Candidates residing in Hawaii, Indiana, Louisiana, New Jersey, New Mexico, or West Virginia may be considered on a case-by-case basis with institutional approval. Remote positions are not available in U.S. territories or international locations. Additional Job Description If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees