Role Description The specialist will stay current on personal injury regulations, maintain accurate documentation, and work closely with legal counsel to ensure proper follow-up and resolution of litigation accounts. - Responsible for assisting with all functions associated with outstanding account balances on LOP and litigation cases. - Work to successfully reduce days in A/R and meet assigned cash and productivity goals. - Audit patient accounts to determine accuracy of codes/fees billed and payments/adjustments posted prior to submission to third parties. - Prepare statements and billing ledgers in response to incoming legal inquiries. - Confer with legal counsel on claims with pending litigation matters, including AR follow-up. - Settle and negotiate final settlement/resolution in accordance with company guidelines. - Dispute unilateral settlements when necessary. - Keep informed on all current applicable personal injury regulations and requirements. Inform management and team members of changes and keep documentation current and accessible. Qualifications - High School diploma (or equivalent). - Bachelor degree in related field preferred. - Minimum of 3 years of relevant experience in Healthcare collections or Personal Injury field. - Experience with personal injury or litigation-related billing strongly preferred. - Strong knowledge of healthcare billing practices, AR follow-up, and reimbursement process. - Excellent communication skills, in both verbal and written communications. - Ability to comprehend and calculate intermediate level math equations. - Proven negotiation and problem-solving skills. - High attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment. Requirements - Talk / Hear - See - Sit - Stand - Manual Dexterity - Normal Office Surroundings Benefits - Comprehensive health, dental, and vision insurance - Health Savings Account with an employer contribution - Life Insurance - PTO - 401(k) retirement plan with a company match - And more!

• Support the management of regulatory matters, litigation, and escalated consumer complaints within a dynamic and highly regulated environment. • Working closely with Legal Counsel and cross-functional partners to ensure that legal files, documentation, and processes are maintained with precision, consistency, and audit readiness. • Maintain and update legal and regulatory records within HighQ, ensuring information is accurate, complete, and promptly reflected based on incoming consumer complaints, regulatory correspondence, and case developments. • Prepare and organize List Case Activities (LCA) worksheets, summaries, evidence, and supporting documentation. • Manage and maintain Legal shared drives, applying consistent naming conventions and version control practices. • Coordinate intake and documentation for new complaints by partnering with Complaint Management to gather case summaries, LCAs, and supporting materials. • Support handling escalated and regulatory complaints by preparing case files, tracking key milestones and timelines. • Track and maintain hearings, mediations, regulatory deadlines, limitation periods, and key milestones. • Support the development and maintenance of the Legal Knowledge Center by organizing templates, playbooks, regulatory guidance, and best practices. • Support coordination and communication between Legal Counsel, Complaint Management, Privacy, Compliance, and other internal teams.

Paralegal (Top Secret Clearance Required) Location: Los Angeles, CA / San Francisco, CA / Remote / Hybrid Legal Services / Full Time Hybrid / Hybrid Job Description: Paralegal Employment Type: Full-Time, Mid-Level Department: Legal CGS is seeking a dedicated Paralegal to join a fast-paced and hard-working team to assist with any legal accounts. As a Paralegal, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - The Contractor shall provide professional, accurate, timely, and reliable paralegal support reporting to the OGC and will be detailed to assist LITB or IALB. Work products are reviewed prior to submission; however, personnel resources provided by Contractor shall often develop these products with minimal direct supervision other than written guidelines. Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure. - The General Paralegal Task includes but is not limited to the following: - Contractor shall receive, prioritize, and process requests such as document review or requests for advice or legal technical assistance; - Contractor shall research and locate responsive information documents and identify relevant laws, judicial decisions, and legal articles; - Contractor shall perform typical Paralegal functions, including: moderately complex legal research; synopsizing transcripts of hearings and oral arguments for attorney use; reviewing case related materials; and identifying potentially conflicting statements or areas requiring further investigation; - Contractor shall write preliminary drafts of legal memoranda and correspondence; - Contractor shall assist in preparing draft legal documents, such as motions, briefs, memoranda of law, exhibits, etc.; conducting legal analysis, reviewing documents for relevance and privilege; and assisting attorneys with all phases of litigation; - Contractor shall review materials in discovery for relevancy and privilege; - Contractor shall prepare privilege logs; - Contractor shall maintain documentation of records produced in discovery, correspondence sent, and case management functions performed; - Contractor shall assist in the drafting and issuing of preservation notices and litigation holds; - Contractor shall design, generate, and transmit reports regarding case assignments and productivity using case management databases. - Contractor shall analyze and interpret requests from customers; - Contractor shall research, locate, and gather material relevant to DU requests including conducting outreach and informal interviews to respond to discovery requests and interrogatories; - Contractor shall assist in preparation of declarations; - Contractor shall scan paper materials to save as an image file (e.g., .PDF); - Contractor shall conduct legal privilege reviews using Veritas eDiscovery Platform, Adobe Pro, or other discovery review platforms provided by the FBI; - Contractor shall analyze documents and media files, and proficiently apply redactions to diverse types of privileged information; - Contractor shall review the work of peers for accuracy and provide constructive edits to ensure quality and thoroughness of review and processing; - Contractor shall support and collaborate the management efforts to foster teamwork, planning and decision making; - Contractor shall organize and maintain accurate records of assigned requests. This includes keeping detailed case notes, utilizing discovery work plans, using Microsoft Excel spreadsheets, and entering case information and metrics into the OGC-LITB case tracking database; - Contractor shall prepare electronic and/or paper releases for release to customers; - Contractor shall provide a high degree of professionalism and customer service in all interactions with DU customers; - Contractor shall prioritize and schedule projects to accomplish objectives; - Contractor shall assist in representation efforts of the FBI in challenging situations; - Contractor shall coordinate classification reviews with subject matter experts and shall perform overlays of material returned from classification review; - Contractor shall maintain close collaboration of projects with discovery team members; - Contractor shall serve as consultant to Government employees regarding privilege application and document production; - Contractor shall communicate with employees at all levels of the FBI to complete projects with a high degree of professionalism; - Contractor shall provide weekly statuses to management and periodic updates to Assistant General Counsels and other DU customers; - Contractor shall conduct searches of FBI systems and databases to retrieve relevant documents or files (e.g., Sentinel, Internal Policy Office Policy Library and Policy Archives); - Contractor will perform legal and other research, provide support to the Legal Hold program as well as the Freeze List, and support tasks associated with information management/governance as well as technology and its intersection with the law to name a few - Qualifications: - Requires paralegal certificate, or JD, or currently attending an ABA-accredited law school, having completed at least one year of study. - At least two years of litigation paralegal experience is required; trial experience is very helpful. - At least one year of experience in automated litigation support. Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources. - Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. - Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems. - Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. - The ability to consistently deliver the highest quality work under extreme pressure will be very important. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #CJ $83,545 - $107,415 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Paralegal Location: Madison United States Job Description: Introduction Do you like researching and figuring things out? Are you the sort of person who cant see a typo without reaching for a red pen? Do you enjoy working with lawyers and courts to reach just results and help treat people fairly? Are you looking for a job that wont make you work nights and weekends, and that will provide you with great benefits? The Wisconsin Department of Revenue (DOR); Office of General Counsel is currently recruiting to fill a hybrid paralegal position based in our Madison office, which telecommutes one day per week. The Office of General Counsel represents the Department of Revenue in tax and other proceedings, seeking fair and expeditious resolution of taxpayer appeals. Remote/Telework up to 40%. Note: During probation you will have the opportunity to gradually increase to 40% (i.e., working remotely two (2) days per week, and will report to the 2135 Rimrock Road; Madison WI building, three (3) days per week) within 9 months (of your 12-month probation) based on performance and workload needs. What We Offer This is an excellent opportunity to develop a meaningful and rewarding career with DOR, along with: - Generous Paid Time Off (2.6 weeks of vacation, 9 holidays, 4.5 personal holidays, and ample accrued sick time that rolls over each year.) - Retirement Benefits (participation in one of the nation's top pension programs!) - Excellent Health Benefits - Low-cost health, vision, and dental insurance options - Free wellness opportunities (health coaching and a confidential employee assistance program) - Healthy Work Environment - Work/life balance, business casual office atmosphere, and remote work options - Learning and professional growth opportunities - Inclusive culture committed to equity and inclusion for all employees - Additional benefits (life insurance, income continuation insurance, commuter benefits, and additional retirement savings programs). You may also qualify for Public Service Loan Forgiveness. Learn more about the State of Wisconsin's amazing benefits package here, and also by visiting Wisconsin's Total Rewards Calculator! Why work with us? At DOR, we pride ourselves on fostering an inclusive, culture with great work-life balance. Professional development is encouraged and supported, and we offer a wide variety of training opportunities to help you grow in your career. Our leaderships goal is to provide a work environment dedicated to ensuring that each and every staff member is treated with respect and dignity, recognizing each individuals contributions to the team. Your Role Our paralegals support and manage collections and tax caseload for a legal staff of 10 staff attorneys and Chief Counsel of the Department of Revenue. They review and prioritize client and court referrals and requests; draft, edit, issue and serve high-quality documents for various legal actions; communicate clearly and effectively with a diverse group of coworkers, clients, opposing counsel and court personnel; approve payments for services; correctly process and apply incoming payments; investigate, research and solve issues, and assist with improvements in technology and office automation. Position Summary The register created from this recruitment may be used to fill future vacancies in the next six months within DOR. Here is a copy of the position description. Salary Information Salary for this Paralegal position (schedule-range 07-04) is $57,928 to $69,180 annually ($27.85 to 33.26 hourly), depending on qualifications, plus excellent benefits. Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package! Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current state employees may vary based on applicable provisions in the Compensation Plan. Job Details Background Checks: Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks. I-9 Requirements: Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of appointment. The Department of Revenue does not sponsor work or student visas and is not an eligible OPT employer for those with F1 visas. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S. Probationary Period: A 12-month probationary period will be required. Qualifications Minimum-qualified candidates will have training or experience in each of the following: - Preparing legal documents (e.g., drafting pleadings, briefs, gathering records, organizing data, etc.). - Providing administrative support in a legal office setting (e.g., writing letters/correspondences, database management, managing a legal calendar, data entry, etc.). - Proofreading documents. Well-qualified candidates will have one (1) or more of the following (in addition to the minimum qualifications). - Research experience with public records, statutes, cases or other legal resources. - Paralegal experience in civil or administrative cases. - Paralegal certificate or other certificate in a legal area.