Role Description We are seeking an Onboarding Specialist to support the onboarding, activation, engagement, and retention of Philippines-based users and partners. This is an outbound voice-process role where you will guide new users through the onboarding journey, educate them about the platform, and ensure a smooth and positive experience. The ideal candidate is an excellent communicator who enjoys speaking with people, building relationships, and driving user activation through consistent follow-ups and engagement. Key Responsibilities - Conduct outbound calls to prospective and existing users. - Guide new users through the onboarding and activation process. - Assist users in completing profiles, verification requirements, and onboarding steps. - Educate users about platform features, guidelines, incentives, and opportunities. - Follow up with users to ensure successful activation and continued engagement. - Re-engage inactive users and encourage platform participation. - Address basic user queries and coordinate escalations when required. - Maintain accurate records of interactions, onboarding status, and follow-up activities. - Deliver a positive user experience through professional and empathetic communication. - Stay updated on platform updates, operational processes, and promotional initiatives. Qualifications - At least 6 months of experience in any of the following: - Customer Engagement - User Onboarding - Telemarketing - Outbound Calling - Customer Success - Retention - Voice Process Operations - Strong spoken and written Filipino/Tagalog & English communication skills. - Ability to build rapport and communicate confidently over calls. - Strong persuasion, listening, and objection-handling skills. - Comfortable working with daily calling targets and follow-up activities. - Ability to work independently in a remote environment. - Basic proficiency in Google Workspace, Microsoft Excel, and CRM tools. Technical Requirements - Personal laptop or desktop computer. - Stable high-speed internet connection. - Quiet and professional work environment for voice calls. Work Schedule - Remote Work Setup - Philippines Day Shift - 10:00 AM – 7:00 PM PHT (Monday to Saturday) What We're Looking For - Excellent communication and relationship-building skills. - Strong ownership and accountability. - Consistent follow-up discipline. - Positive attitude and willingness to learn. - Ability to handle conversations professionally and empathetically. - Reliable attendance and commitment to performance goals.

Role Description The primary responsibility is to establish relationships with orthopedic and pain management physician groups to secure network participation contracts at company approved jurisdictional threshold rates and margins. Duties and Responsibilities - Utilize proprietary company information/programs as well as non-company systems/programs to identify physician prospects. - Gather and submit provider/physician demographics/web address and submit for entry into company programs. - Utilize proprietary company programs/tools to identify optimal reimbursement range. - Call orthopedic and pain management physician groups to explain company services and solicit/negotiate with them to become participating network providers – deploying tactful negotiation skills. - Schedule and perform meetings with C-Level suite executives to discuss advantages of establishing a business relationship with Paradigm. - Minimum of 7-10 years of experience with recruiting and contracting physician groups and ambulatory surgery center (ASC) facilities. - The ability to think and work strategically as an individual to pursue arrangements with medical providers that would enhance the quality of the Paradigm network. - Prior experience with performing an analysis of network adequacy, access, reimbursement methodologies and geographic coverage. - Familiar with Medicare part B, CPT, HCPC, Revenue and DRG codes. - Negotiate competitive work comp industry provider rates that encompass complex business relationships with Managed Service Organizations (MSOs), hospitals, healthcare systems in order to prepare, and submit network participation contracts as well as other paperwork to physicians and other types of providers. - Follow up with providers regarding full participation and secure participation agreements. - Update proprietary programs daily- documenting efforts. - Act as a resource to answer any general provider contracting questions. - Perform data-analysis as requested by management. - Assist management in training new associates. - Perform additional duties as identified and directed by management. - Maintain reliable and predictable attendance during scheduled work hours. - Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management. - Utilizes AI tools to support day-to-day tasks, improve efficiency, and enhance output quality. Adopts new technologies as trained and applies them in alignment with established processes and guidelines. Qualifications - College degree preferred. High school diploma or equivalent acceptable with commensurate experience. - Exceptional communication and telephone skills required, as well as a great deal of patience, understanding and tact. - Possess a high level of self-confidence and persistence; maintain an assertive approach in dealing with providers. - Must possess excellent organizational skills and ability to multi-task effectively. - Demonstrate the ability to prioritize heavy workload independently with minimal supervision. - Proficient computer and internet skills; familiarity with Microsoft applications required. - Will develop in-depth knowledge of department and company internal workflows, including but not limited to individual jurisdictional statutes, procedures, and negotiating protocols. - Inside sales experience a plus. - Bilingual (English/Spanish) a plus. - Workers compensation knowledge a plus. - Medical industry knowledge a plus. Benefits - Health and wellness – We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only). - Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions. - Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest. - Volunteer time – We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year. - Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

Role Description Task Buddie is growing quickly, and we’re looking for motivated Client Onboarding Specialist to join our growing sales team. In this role, you’ll work with new and prospective clients after initial interest is established, guiding them through the onboarding process and helping convert opportunities into successful, long-term partnerships. This position plays a critical role in ensuring a smooth transition from first conversation to active client. This is an opportunity to join a fast-growing company where your impact is visible, valued, and directly tied to client success. - Guide new and interested clients through Task Buddie’s onboarding process. - Conduct onboarding calls to understand client needs, goals, and service fit. - Explain service offerings, workflows, and next steps clearly and confidently. - Support the transition from sales conversations to active client relationships. - Coordinate scheduling, documentation, and follow-ups to ensure a smooth start. - Maintain accurate records and notes in the CRM system. - Collaborate with sales and leadership teams to improve onboarding workflows and messaging. Qualifications - Previous experience in sales onboarding, account management, or client support preferred (not required). - Excellent communication and relationship-building skills. - A customer-focused, solution-oriented mindset. - Comfortable working independently in a fully remote setting. Benefits - Competitive base salary plus performance-based bonuses and incentives. - Comprehensive benefits including medical, dental, vision, 401k, and paid time off. - Structured training and onboarding to set you up for success. - 100% remote role designed for work–life balance. - A collaborative environment where your results make a direct impact. Company Description

Role Description The Golf Video Annotation Reviewer and Correction Specialist will be responsible for the following: - Review and correct annotations for approximately 50 golf videos, each around 20 minutes long. - Focus on quality control, error detection, and correction of existing annotations. - Ensure accurate, consistent, and high-quality annotations through a maker-checker process. - Work independently and under tight deadlines to meet project requirements. - Collaborate with other experts to maintain consistency and quality across annotations. Qualifications - Strong familiarity with golf, including rules, scoring, shot types, player actions, and on-course events. - Prior experience with sports data annotation, QA, or labeling review. - High attention to detail and consistency. - Comfortable working under tight deadlines. Requirements - Start Date: 17th June Benefits - Compensation: $30/hour - Location: Remote Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process Details - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.